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Error when trying to list directory: "Unsupported FTP time format error"
Running 7.3 I get this error when using my normal workflow of files delivered to a watch folder by Filezilla. The files were created by FCPx 10.3 and work if I transfer them to the machine running 7.…
- Greg Van Antwerp
- Greg_Van_Antwerp
- 5 yrs ago
- 2replies
- 1,663
- Last replyCraigSModerator5 yrs ago
- Episode Discussions
0
Caption Maker Error
I have a question I am hoping someone can help me with. Very limited technical background. Been using Telestream (by way of CPC) for about 11 years. Using CPC Captionmaker Version 6.2.…
- Kelly Dixon
- Kelly_Dixon
- 2 yrs ago
- 4replies
- 99
- Last replyCraigSModerator2 yrs ago
- Episode Discussions
0
Titler Live 4 complete not show
I am upgraded titler live 4 present to complete, but when I try to call titler live from wirecast it’s not change to titler live complete version (I need 2nd channel to be show), please help
- Mohammad rio
- Education
- Mohammad_rio
- 3 yrs ago
- 3replies
- 41
- Last replyCraigSModerator2 yrs ago
- Episode Discussions
0
Windows Media encoding sssssslllllllloooooooowwwwwww
Windows Media encoding has become frustratingly slow since upgrading to Episode 7 (7.2 currently). Anyone else experiencing glacial encode times for Windows Media files with Episode Pro 7?…
- Matt Riley
- Matt_Riley
- 6 yrs ago
- 5replies
- 697
- Last replyCraigSModerator6 yrs ago
- Episode Discussions
0
Uknown Component Error
I'm a new user of Episode and I've been going through the tutorial/example found through the 'episodectl --help' command. Upon trying to submit my first workflow ("episodectl ws -f source.…
- hoangthuyngan
- hoangthuyngan
- 4 yrs ago
- 2replies
- 118
- Last replyCraigSModerator4 yrs ago
- Episode Discussions
0
Early start failed. I think some issues need fixing
I'm running Episode 6.4.6 and when I try to encrypt anything today I get an error message saying Pre Start Failed. When I click on it I get "[Computer Name] can not create resource folder for work.…
- Hoàng Nguyễn
- Hoang_Nguyn
- 4 yrs ago
- 1reply
- 103
- Last replyCraigSModerator4 yrs ago
- Episode Discussions
1
I'm testing with a QT with 1 video
Hi, I'm testing with a QT with 1 video and 6 tracks of 1ch audio. But if I put the same file as an intro, I can only get 1 track output, and not anymore.
- Nguyễn thảo nhi nguyễn
- Nguyn_tho_nhi_nguyn
- 4 yrs ago
- 2replies
- 66
- 1
- Last replyCraigSModerator4 yrs ago
- Episode Discussions
1
Intro ON and using audio mapper -> fails
Hi, I'm testing with a QT with 1 video and 6 tracks of 1ch audio. Using the audio mapper to 4 tracks works okay. But if I put the same file as an intro, I can only get 1 track output, and not anymore.…
- Helge Tjelta
- Helge_Tjelta
- 6 yrs ago
- 7replies
- 599
- 1
- Last replyCraigSModerator6 yrs ago
- Episode Discussions
0
LICENSE NUMBER
I went to install Flip 4 Mac on my iMac, and suddenly, I was confronted with a screen that said I've gotta provide a LICENSE NUMBER! I was unaware this was required.…
- vincitytaymodaimo
- vincitytaymodaimo
- 4 yrs ago
- 1reply
- 138
- Last replyCraigSModerator4 yrs ago
- Episode Discussions
0
Media Encoder failure because of Premiere Pro Exception
I can't render my Premiere Pro video because a low level exception occurs in shadow/highlight (AEVideoFilter:11). I have uninstalled After Effects, tried cleaning my media cache,…
- ahmad mohamadi
- ahmad_mohamadi
- updated 4 yrs ago
- 1reply
- 418
- Last replyCraigSModerator4 yrs ago
- Episode Discussions
0
Episode 6 serial code wont work
Hello I have episode 6.5 running on a old mac Want to install it on a new mac. i have installed it but de serial won't work any more ask for Activation Key ??…
- michel de jong
- michel_de_jong
- updated 5 yrs ago
- 1reply
- 571
- Last replyCraigSModerator5 yrs ago
- Episode Discussions
0
Converting 60 to 29.97
I've made a template and changing the frame rate to 29.97; filter mode: Fixed Frame Rate, I have tried both 'Fast' & 'Automatic,' New Framerate to 29.97. I get a frame rate of 29.98 or 29.99.…
- Greg Bacon
- Greg_Bacon
- 5 yrs ago
- 3replies
- 730
- Last replyCraigSModerator5 yrs ago
- Episode Discussions
0
Pre Start Failed
I am running Episode 6.4.6 and when I try to encode anything today I am getting an error message that says Pre Start Failed. When I click on that I get "[Computer name] failed to create resource…
- Richard Ward
- Richard_Ward
- 5 yrs ago
- 3replies
- 672
- Last replyCraigSModerator5 yrs ago
- Episode Discussions
0
Failed to connect to 127.0.0.1:40410 (Node Control). Unknown error
I seem to have this problem and have followed the solution to delete the following files but that didn't solve the problem for me. User/Library/Application Support/Episode/Assistant.…
- lionel low
- lionel_low
- 6 yrs ago
- 5replies
- 979
- Last replyCraigSModerator6 yrs ago
- Episode Discussions
0
Broadcasting Conversions to PAL 25 Frames
Hi there, I am having a big challenge in front of me. I have a Mac, with Yosemite v 10.10.5. and Episode Pro v 7.3 I manage and deal with about 160 programs for this television network i work for.…
- Justin Place
- Justin_Place
- 6 yrs ago
- 1reply
- 565
- Last replyCraigSModerator6 yrs ago
- Episode Discussions
0
Episode 7.3?
I see a couple of articles on the knowledge base which refer to Episode version 7.3, but only 7.2 has been released. Where can I find 7.3? http://telestream.force.…
- Jeff Handy
- Jeff_Handy
- 6 yrs ago
- 5replies
- 679
- Last replyCraigSModerator6 yrs ago
- Episode Discussions
0
Episode 6 workflows and tasks in Episode 7
Before we upgrade to Episode 7, I wanted to know whether we would have to re-create all of our workflows and tasks we've been using in version 6.4. We have dozens of presets,…
- Jeff Handy
- Jeff_Handy
- 6 yrs ago
- 2replies
- 436
- Last replyCraigSModerator6 yrs ago
- Episode Discussions
0
Converting captioning formats
Hi there, We're using Episode 7.2 on Win7. I've had great success passing captions through from our preferred export format - XDCAM50 60i with embedded captioning from Avid.…
- Matt Van Engelen
- Matt_Van_Engelen
- 6 yrs ago
- 1reply
- 445
- Last replyCraigSModerator6 yrs ago
- Episode Discussions
0
"Found no compatible reader plugin"
Hi, I'm using Episode Engine to transcode an XDCam 1080i50 clip to an H264 in a Mov container, and allways show this error: "initialitzation failed (found no compatible reader plugin)" Any idea?…
- Albert
- Albert
- 6 yrs ago
- 3replies
- 463
- Last replyCraigSModerator6 yrs ago
- Episode Discussions
0
Broadcast audio -12db with MAC ver. of Episode pro 6.4
Hi there, We currently use Episode Pro ver 6.4.4 for our channel broadcasting on a MAC. (currently we are trying to upgrade to 7.0 soon) Our content that we receive for broadcasting varies from…
- Justin Place
- Justin_Place
- 6 yrs ago
- 1reply
- 566
- Last replyCraigSModerator6 yrs ago
- Episode Discussions
0
Failed Cluster
I created a cluster and workflows. Closing the episode and open it again, the workflow created disappeared, but the service is running hidden. What would be the problem?…
- Raphael Oliveira
- Raphael_Oliveira
- 6 yrs ago
- 10replies
- 656
- Last replyCraigSModerator6 yrs ago
- Episode Discussions
0
Uknown Component Error
I'm a new user of Episode and I've been going through the tutorial/example found through the 'episodectl --help' command. Upon trying to submit my first workflow ("episodectl ws -f source.…
- Arnold Joseph
- Arnold_Joseph
- 6 yrs ago
- 5replies
- 663
- Last replyCraigSModerator6 yrs ago
- Episode Discussions
0
Channel Configurator
Just bought Episode Pro 7 and I'm trying to use the channel configurator. I have a 16 channel ProRes and I need to map 7+8 to 1+2 and 15+16 to 3+4. I use Episode Pro 6 and the mapper is fine.…
- Sam Boyle-Thomas
- Sam_BoyleThomas
- 6 yrs ago
- 4replies
- 617
- Last replyCraigSModerator6 yrs ago
- Episode Discussions
0
EDL and SAN
Hi, I'm trying to make an EDL using episodectl. And using local files works. But using stuff stored on my SAN fails. I get Error: Failed to connect to ClientProxy What is this ?
- Helge Tjelta
- Helge_Tjelta
- 6 yrs ago
- 2replies
- 583
- Last replyCraigSModerator6 yrs ago
- Episode Discussions

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