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ScreenFlow Q&A

Question about ScreenFlow? Ask here. Or post a reply and share your knowledge.

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Copying and Pasting a Video Action's end state
When Copying and Pasting, in order to copy the Video Action's end state you must select the Video Action rather than just the clip. The Video Action will appear Yellow when selected.
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 3 wk ago
- 34
- ScreenFlow Q&A
0
Zoom.us File Compatibility
If your Zoom.us file has green artifacts in ScreenFlow please follow the instructions in the linked post to re-encode to a compatible format. The Issue is noted in our Knowledge Base here.…
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 1 mth ago
- 71
- ScreenFlow Q&A
2
ScreenFlow 7.3 Computer Audio Recording
ScreenFlow 7.3 has a new Audio Driver to capture computer audio due to changes in Apple hardware commencing with the iMac Pro. Computer Audio recording from Quicktime Player (and others) and from…
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 3 mths ago
- 361
- 2
- ScreenFlow Q&A
2
Fixing File Compatibility by re-encoding in Finder.
Some video files may not play back well in ScreenFlow or otherwise show no video at all. While we like to see the files to investigate compatibility there's a workaround which may help in the…
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 4 mths ago
- 247
- 2
- ScreenFlow Q&A
0
A few of my newer Screenflow projects take A LONG TIME to open
… And while they're opening, any interaction with the project will cause a beachball for several seconds. If I leave the project to load for 10 or 15 minutes (not exaggerating) then I get normal…
- John Whynot
- John_Whynot
- 7 days ago
- 4 replies
- 44
- John Whynot2 days ago
- ScreenFlow Q&A
0
Computer specs
What type of Mac operating / RAM GB should my computer have? I am looking to buy a MacBook air
- Brandon Kagawa
- Brandon_Kagawa
- 4 days ago
- 2 replies
- 35
- CraigSmoderator4 days ago
- ScreenFlow Q&A
0
Old version stopped being accessible on Mc OS X High Sierra?
Hi, I'm working with Screenflow 4.5.4 on a Mac, OS X 10.13 High Sierra Weird issue: it always worked fine, but today I tried to open the app and the icon is greyed out with the white "not allowed"…
- Lorenzo Durand
- Lorenzo_Durand
- 7 days ago
- 3 replies
- 35
- CraigSmoderator4 days ago
- ScreenFlow Q&A
1
Hanging beachball when opening screenflow 7
When I try to open ScreenFlow on my MacBook Pro, all I get is a hanging beachball. I cleared the cache and no change. The icon shows up in the menu bar but nothing will open.
- Sue Crites
- Sue_Crites
- 3 wk ago
- 8 replies
- 111
- 1
- CraigSmoderator5 days ago
- ScreenFlow Q&A
0
Opening .screenflow file from friend doesn't work
We both are using 7.3.1. My friend saves out the file, I grab it, but it doesn't open on my end. I've tested multiple files he's done. None will load from him...…
- Troy McDonald
- Troy_McDonald
- 2 wk ago
- 19 replies
- 177
- CraigSmoderator6 days ago
- ScreenFlow Q&A
- Answered
- Answered
0
Freehand callouts are misaligned from click position
When I make a freehand callout, the resulting circle/rectangle is shifted slightly up and left from my click position. Here's a video of the problem in action and the document I'm editing therein .…
- Lanny Heidbreder
- Lanny_Heidbreder
- 10 days ago
- 3 replies
- 25
- CraigSmoderator6 days ago
- ScreenFlow Q&A
0
Thumbnails off by default?
Is it possible?
- Jon Tidey
- Jon_Tidey
- 9 days ago
- 22
- ScreenFlow Q&A
2
Does ScreenFlow support eGPUs or will it in the future?
I found some older posts here about ScreenFlow and eGPUs with the general stand that you might add it if Apple supports it. With High Sierra, it is supported, basically even plug and play,…
- Jan Tissler
- Jati
- 7 mths ago
- 9 replies
- 148
- 2
- CraigSmoderator9 days ago
- ScreenFlow Q&A
0
HELP: My exported video has no visual
Audio only and a black screen after I've converted it. I've tried multiple times and have no clue what to do differently. Can anyone help please?
- Sarah Kallend
- Sarah_Kallend
- 11 days ago
- 3 replies
- 50
- CraigSmoderator10 days ago
- ScreenFlow Q&A
0
How To Deal With ScreenFlow Crashes
I've recorded lots of videos that worked fine. But a new one keeps crashing when I try to export (batch or regular) and also often crashes when I use the timeline to e.g.…
- Elliot Temple
- Elliot_Temple
- 2 wk ago
- 16 replies
- 162
- CraigSmoderator11 days ago
- ScreenFlow Q&A
0
Scrubbing imported mov mp4 fails Mac Retina 5k
Timeline scrubbing issue with imported mov or mp4 files. V 7.3.1. iMac 5k Retina 27" plus Thunderbolt monitor. I was using OBS Studio to record some screens from the attached Thunderbolt monitor and…
- Lon Hosford
- Internet business advisor, author, instructor and developer.
- Lon_Hosford
- 2 wk ago
- 5 replies
- 57
- CraigSmoderator11 days ago
- ScreenFlow Q&A
0
Wacom Pen Does not Activate Track Icons
Computer: 2017, Retina 5k, 27-inch iMac OS version (10.13.5) ScreenFlow version (7.3.1) Telestream version (not Mac App Store version) Wacom Intuos Pro Pen Tablet I do not use a mouse at all with my…
- Vicki Robinson
- Vicki_Robinson
- 12 days ago
- 3 replies
- 44
- CraigSmoderator12 days ago
- ScreenFlow Q&A
0
Split Clip at in/out of selection
Is it possible to split a clip at the start and end of a selection? I know you can ripple delete from a selection, which I Love, but I want to split the clip at the start of the blue and the end of…
- Wes Bos
- Wes_Bos
- 12 days ago
- 8 replies
- 57
- CraigSmoderator12 days ago
- ScreenFlow Q&A
0
Mouse Cursor Callout is Disabled?
Hi, I cannot add a mouse callout action because it is always greyed out. On all of the tutorial videos I watch it is not greyed out. How can I fix this?
- Mark Haberstock
- Mark_Haberstock
- 11 mths ago
- 4 replies
- 187
- CraigSmoderator13 days ago
- ScreenFlow Q&A
0
Dimensions of clip
Is there any way to find out the native dimensions of a clip? This is the sort of information I'd hope to get from the Inspector, but I can only see the duration there.
- Richard Townsend
- Richard_Townsend
- 2 wk ago
- 1 reply
- 30
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
0
Publish to YouTube
Will someone send me a link to best setting for recording a 20-minute video and Publish to YouTube? I use a MacBook Pro 13" / 2.5GHz / i5 / 16GB RAM / 500 SSD My Camera/Mic combo is a Marantz Turret…
- Jeff Christianson
- Jeff_Christianson
- 2 wk ago
- 3 replies
- 47
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
0
Big troubles with recording using Accessibility Zoom still there since ages.. will be solved someday?
Hi there! in the past (previous ScreenFlow versions + previous MacOS) I was able to record screen while doing Accessibility zoom and getting what I saw on screen (actual zoom in the recording,…
- Lorenzo Colloreta
- Lorenzo_Colloreta
- 2 wk ago
- 1 reply
- 16
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
0
Screenflow and GTX980ti
Hi all! I'm having problems with Screenflow on a MacPro. Videos recorded appear black or in rare colors. I also get the beach ball.... I have a Nvidia Geforce GTX980ti installed.…
- Urtzi Garmendia Urkizu
- Urtzi_Garmendia_Urkizu
- 2 wk ago
- 1 reply
- 17
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
0
Record video without external noises
Hi guys, I am wondering if I can record a video (webinar) with screenflow avoiding registration of the external voices. What I need is the registration of the video to follow the webinar in the…
- Francesco Galotti
- Francesco_Galotti
- 3 wk ago
- 3 replies
- 46
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
0
can´t edit a zoom .mp4 file
Hi, I have a recording of a zoom meeting that is 140+ Mbs big. When I try to edit it, there comes a point where part of the video turn green and/or the whole video file gets corrupted.…
- Demian zur Strassen
- Demian_zur_Strassen
- 8 mths ago
- 37 replies
- 663
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
0
Imported video files turned black since I updated to 7.3.1
I started to work on a new project in Screenflow 6.x and I got the invitation to update to v7.x then I saved my file and updated to v7.3.1. everything worked fine,…
- Fabrice Lieuvin
- Lieuvin_Fabrice
- 3 wk ago
- 2 replies
- 31
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
0
Screenflow 6.21 captures include a 1-hour freeze frame at the head. How do i fix this?
Screenflow 6.21 captures include a 1-hour freeze frame at the head. Mac High Sierra, capturing an iPad. How do i fix this?
- Brandon Butrick
- Brandon_Btrick
- 3 wk ago
- 3 replies
- 39
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
0
Some issues with Zoom MP4 recordings
I'm editing MP4 video that was converted from live stream to MP4 via Zoom. Screenflow is having lots of issues processing the video. Some clips don't even show (either black screen or the last…
- Steve Hughes
- Steve_Hughes
- 3 wk ago
- 3 replies
- 42
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
0
MTS No Audio - Final Answer- Please!
This issue was on old forum with no final answer. This issue is on this forum with no final answer. Need OFFICAL moderator final answer.
- William Harris
- William_Harris
- 3 wk ago
- 1 reply
- 29
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
0
Resize background app window before starting record?
I'm new, and using the demo of ScreenFlow right now. I need to create a screen recording of a portion of another app's window, and I need the recorded area to exactly match the ScreenFlow capture…
- John
- John.6
- 4 wk ago
- 5 replies
- 86
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
- Answered
- Answered

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