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ScreenFlow Q&A

Question about ScreenFlow? Ask here. Or post a reply and share your knowledge.

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Copying and Pasting a Video Action's end state
When Copying and Pasting, in order to copy the Video Action's end state you must select the Video Action rather than just the clip. The Video Action will appear Yellow when selected.
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 2 mths ago
- 110
- ScreenFlow Q&A
0
Zoom.us File Compatibility
If your Zoom.us file has green artifacts in ScreenFlow please follow the instructions in the linked post to re-encode to a compatible format. The Issue is noted in our Knowledge Base here.…
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 3 mths ago
- 166
- ScreenFlow Q&A
2
ScreenFlow 7.3 Computer Audio Recording
ScreenFlow 7.3 has a new Audio Driver to capture computer audio due to changes in Apple hardware commencing with the iMac Pro. Computer Audio recording from Quicktime Player (and others) and from…
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 5 mths ago
- 517
- 2
- ScreenFlow Q&A
2
Fixing File Compatibility by re-encoding in Finder.
Some video files may not play back well in ScreenFlow or otherwise show no video at all. While we like to see the files to investigate compatibility there's a workaround which may help in the…
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 6 mths ago
- 325
- 2
- ScreenFlow Q&A
0
How can I recover an old screen-recording, that is now black?
Hello! I make tutorial-videos with screenflow and had to change some minor details on an older video I made (2016). When I reopened the file, the screen-recording was almost completely black (see…
- Jenny S
- Jenny_S
- 1 hr ago
- 2
- ScreenFlow Q&A
1
MP4 Conversion for Editing
Hi there.. I have some MP4 (delivery footage) that I wish to edit within ScreenFlow. I know that the this format cannot be directly imported into ScreenFlow in it's native state,…
- Andy BruenInsider
- Andy_Bruen
- 1 yr ago
- 35 replies
- 909
- 1
- Justin Wunderlich4 hrs ago
- ScreenFlow Q&A
0
2 computers policy
When are you going to drop this utterly lame policy of not allowing two activations? I have a vast amount of software and all of it allows me to activate on two computers bar a couple of soft iLok…
- Nik Jewell
- Nik_Jewell
- 10 hrs ago
- 12
- ScreenFlow Q&A
0
Where is the Manage Templates menu item?
Since I'm on ScreenFlow 8 I can't see the Actions > Manage Templates menu item anymore? Is it because I'm on the french version of ScreenFlow? Did you delete it?…
- Jérémy Mouzin
- Jeremy_Mouzin
- yesterday
- 3 replies
- 27
- Jérémy Mouzin14 hrs ago
- ScreenFlow Q&A
1
No Audio
Im using version 8..... When I was using the trial version everything worked fine. So I purchased the program and ever since I paid for it now I cant hear the audio in any of my videos.…
- husani thaxton
- husani_thaxton
- 3 days ago
- 18 replies
- 129
- 1
- CraigSmoderatoryesterday
- ScreenFlow Q&A
0
Iphone recording preview
Is there anyway to see a preview of the recording when recording from an ios device? Using screen flow 7 I can't seem to get this working, but I'm sure it worked on older versions.…
- Matthew Brennan
- Matthew_Brennan
- yesterday
- 1 reply
- 16
- CraigSmoderatoryesterday
- ScreenFlow Q&A
0
Can webcam capture size be adjusted?
I'd like to capture the screen and webcam and have the webcam portion fill a portion of the resulting video ... a feature I just saw in Soapbox. Can it do it?
- Randy Zeitman
- Randy_Zeitman
- 3 days ago
- 9 replies
- 61
- CraigSmoderatoryesterday
- ScreenFlow Q&A
0
Media files situation
Hello people! :D I'm having such a situation here. I use Screenflow for tutorials, I record the screen of my laptop with Screenflow and my desktop with a camera that generates an mp4.…
- Franco de Elizalde
- Franco_de_Elizalde.1
- 3 days ago
- 3 replies
- 28
- CraigSmoderator2 days ago
- ScreenFlow Q&A
0
Recording computer audio with USB headset not working in screenflow 8?
For years I have been recording with these settings on a mac without problems. Since I upgraded to screenflow 8 however, the computer audio line is empty and I only hear my own voice recording from…
- Joitske Hulsebosch
- Joitske_Hulsebosch
- 9 days ago
- 10 replies
- 59
- CraigSmoderator3 days ago
- ScreenFlow Q&A
1
Big problem with screen flow 8.0
Hello, I made a few days ago the update to version 8.0 (31269). I am on a MacBook 12' early 2015 with OS 10.13.6. Everything worked well with screenflow 6 then with screenflow 7 but now it's a real…
- Charlotte Renard
- Charlotte_Renard
- 1 mth ago
- 22 replies
- 283
- 1
- CraigSmoderator3 days ago
- ScreenFlow Q&A
0
Some issues with Zoom MP4 recordings
I'm editing MP4 video that was converted from live stream to MP4 via Zoom. Screenflow is having lots of issues processing the video. Some clips don't even show (either black screen or the last…
- Steve Hughes
- Steve_Hughes
- 2 mths ago
- 10 replies
- 117
- CraigSmoderator3 days ago
- ScreenFlow Q&A
0
How To Deal With ScreenFlow Crashes
I've recorded lots of videos that worked fine. But a new one keeps crashing when I try to export (batch or regular) and also often crashes when I use the timeline to e.g.…
- Elliot Temple
- Elliot_Temple
- 2 mths ago
- 18 replies
- 227
- CraigSmoderator3 days ago
- ScreenFlow Q&A
0
iPhone crashing when recording games
Sorry , if I should not have post it here as am new and have no idea to raise my issue freshly. My iPhone 7 Plus is casuing issues a lot while playing high end games for more than 10-12mins.…
- Rohan Daga
- Rohan_Daga
- 4 days ago
- 2 replies
- 14
- CraigSmoderator4 days ago
- ScreenFlow Q&A
0
Unable to record screen from iOS11
I just updated to Screenflow 7 and while configuring recording the iOS device field is grey. When connecting a different phone or iPad it stays grey. I use iOS11 and a Mac Os Sierra.…
- Henk
- filmmaker
- Henk
- 1 yr ago
- 12 replies
- 250
- CraigSmoderator1 yr ago
- ScreenFlow Q&A
- Answered
- Answered
0
Can't choose any other video filter except for Chrome Key
I'm trying to change the hue of my video but I can't select any of the options from video filters other than Chrome Key. Anyone else have this problem? Any solutions? Thanks!
- Loretta Huether
- Loretta_Huether
- 7 days ago
- 3 replies
- 28
- CraigSmoderator4 days ago
- ScreenFlow Q&A
0
Imported Audio problems
Hey guys, I recently upgraded to Screenflow 8.0 and I'm having some issue with imported .wav audios. The audio has no sound when being played back even though the 'master audio level' bar is showing…
- Ash Beeharry
- Ash_Beeharry
- 8 days ago
- 1 reply
- 25
- CraigSmoderator7 days ago
- ScreenFlow Q&A
0
Filename too long?
Hi, I'm trying to save a video I've created, but I'm getting this error about the filename being too long, but even with 1 character the file doesn't save. See error - https://screencast.…
- Ben Bradley
- Ben_Bradley
- 9 days ago
- 5 replies
- 25
- CraigSmoderator8 days ago
- ScreenFlow Q&A
- Answered
- Answered
0
Transitions as favorites or presets
How to add a transitions to favorites like a preset
- janette Mayne
- janette_Mayne
- 9 days ago
- 7
- ScreenFlow Q&A
0
Stock library copyrighted?
Hi! I just upgraded from screenflow 7 to screenflow 8. I also purchased the stock library subscription. Are all the contents (videos, audio,...) available in there royalty-free?…
- Dat Ngo
- Dat_Ngo
- 1 mth ago
- 4 replies
- 83
- CraigSmoderator9 days ago
- ScreenFlow Q&A
0
Do keyboard shortcuts just not work in the detached timeline?
I recently upgraded to Screenflow 8 and was delighted with the Detached Timeline feature so that I can spread my editing over multiple screens. However,…
- Kandis Hamrick
- Kandis_Hamrick
- 10 days ago
- 1 reply
- 13
- CraigSmoderator9 days ago
- ScreenFlow Q&A
0
No audio recorded on Skype For Business Call
Setup specs attached in screenshot. Scenario: Joined Skype For Business Call through webapp (i.e. i was not hosting call ). I was using Airpods for listening and speaking.…
- Adam Alexander
- Adam_Alexander
- 10 days ago
- 1 reply
- 19
- CraigSmoderator10 days ago
- ScreenFlow Q&A
0
Retain size of template when creating new document
I have created a template (with ScreenFlow 8) using a canvas size of 1080x1080 for use on social media with a short animated intro. When I create a new document from this,…
- Anthony Hughes
- Anthony_Hughes
- 2 wk ago
- 19 replies
- 80
- CraigSmoderator11 days ago
- ScreenFlow Q&A
0
Unable to import .MXF and .XML files from Sony camera into Screenflow
I’m using a Sony PXW-X70 camera, recording with XAVCHD and AVCHD file formats available. I'm unable to import these files into Screenflow (6.2.2). I’m told that the file types (.MXF and .…
- Peter Button
- Peter_Button
- 1 yr ago
- 15 replies
- 395
- CraigSmoderator11 days ago
- ScreenFlow Q&A
- Answered
- Answered
0
Export a composite still frame snapshot of beginning and end?
I want to easily get two simple JPEG images. One of time 0 composite and the end-time composite. I would like to export the same resolution as the video.…
- David C Black
- David_C_Black
- 13 days ago
- 1 reply
- 24
- CraigSmoderator11 days ago
- ScreenFlow Q&A
0
Keystrokes not visible
When editing a screen recording, the keystrokes recorded can't be seen even if I'm activating the button. Changes made to the mouse pointer can be seen. Who can help?
- Tanja Klingbeil
- Tanja_Klingbeil
- 2 wk ago
- 5 replies
- 54
- CraigSmoderator12 days ago
- ScreenFlow Q&A
- Answered
- Answered

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