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ScreenFlow Q&A

Question about ScreenFlow? Ask here. Or post a reply and share your knowledge.

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ScreenFlow Audio Driver & new T2 Macs
Link to FAQ Timeline of events macOS does not provide an API for which to capture system audio. This necessitates workarounds to capture system audio. Older versions of ScreenFlow utilized a kernel…
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 4 mths ago
- 130
- 2
- ScreenFlow Q&A
0
Adding ScreenFlow as a Trusted Source in Mojave
Adding ScreenFlow as a Trusted Source in Mojave. You should do this for Mic and Camera as well.
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 11 mths ago
- 302
- ScreenFlow Q&A
0
Copying and Pasting a Video Action's end state
When Copying and Pasting, in order to copy the Video Action's end state you must select the Video Action rather than just the clip. The Video Action will appear Yellow when selected.
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 1 yr ago
- 294
- ScreenFlow Q&A
1
Zoom.us File Compatibility
If your Zoom.us file has green artifacts in ScreenFlow please follow the instructions in the linked post to re-encode to a compatible format. The Issue is noted in our Knowledge Base here.…
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 1 yr ago
- 518
- 1
- ScreenFlow Q&A
2
ScreenFlow 7.3 Computer Audio Recording
ScreenFlow 7.3 has a new Audio Driver to capture computer audio due to changes in Apple hardware commencing with the iMac Pro. Computer Audio recording from Quicktime Player (and others) and from…
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 1 yr ago
- 833
- 2
- ScreenFlow Q&A
4
Fixing File Compatibility by re-encoding in Finder.
Some video files may not play back well in ScreenFlow or otherwise show no video at all. While we like to see the files to investigate compatibility there's a workaround which may help in the…
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 1 yr ago
- 746
- 4
- ScreenFlow Q&A
0
camera in use
I want to do an ios screen recording. The device is recognized but I'm getting a "selected camera is in use by another application..." message. Can't figure out which application that might be since…
- Tamara Hey
- Tamara_Hey
- yesterday
- 1 reply
- 2
- CraigSModerator7 min ago
- ScreenFlow Q&A
0
ScreenFlow 9: dramatic
Hi All, last week I upgraded my ScreenFlow 8 (which has always run smoothly and with very few mentionable problems) but SF9 is one big disappointment. It freezes almost constantly, for one.…
- Els Ruiters
- Els_Ruiters
- 2 days ago
- 2 replies
- 4
- CraigSModerator5 hrs ago
- ScreenFlow Q&A
0
How can I put media together so it can be moved within a Screen Flow project.
Hi Im new to Screen Flow. I am trying to find a tutorial but I don't know what it is called to do the feature I want so Im not sure how to look for it.…
- T Jones
- T_Jones
- 6 hrs ago
- 1
- ScreenFlow Q&A
0
Screen is black when exported
Hi, i'm trying to export a video from Screenflow to Vimeo, but at 10 minutes into my 13 video the screen goes black. Audio is fine. I'm on a mac. I've also tried exporting locally and I get the same…
- Kate Hatherell
- Kate_Hatherell
- 4 days ago
- 4 replies
- 8
- CraigSModerator6 hrs ago
- ScreenFlow Q&A
0
Screenflow 7 and 9 on same computer?
I’m still using version 7.2 and am in High Sierra. Because if the latency issue with audio capture and Logic I haven’t upgraded. But, I’m super curious and might want to try out 9 for the new…
- DBW Productions
- dbw_productions
- 7 hrs ago
- 1
- ScreenFlow Q&A
0
full screen video
hi, I want to get the video in full screen. I get after exporting as in the sample. how can i save in full screen?
- Maryna Reshetnik
- Maryna_Reshetnik
- 4 days ago
- 4 replies
- 3
- Maryna Reshetnik13 hrs ago
- ScreenFlow Q&A
0
Free trial
Since the free trial has no limitations other than the watermark is it possible to record and edit projects, and once the software is purchased for those projects to have the watermarks removed?…
- Jonathan Beacham
- Jonathan_Beacham
- 21 hrs ago
- 1
- ScreenFlow Q&A
0
2 computers policy
When are you going to drop this utterly lame policy of not allowing two activations? I have a vast amount of software and all of it allows me to activate on two computers bar a couple of soft iLok…
- Nik Jewell
- Nik_Jewell
- 1 yr ago
- 6 replies
- 131
- Michael Erb2 days ago
- ScreenFlow Q&A
0
Audio Recording Latency Fixed with Screenflow 9?
Hi there, With the introduction of Screenflow 8's updated audio drivers, recording audio within a digital audio workstation such as Logic Pro X proved impossible due to the latency Screenflow…
- Chris Vandeviver
- Chris_Vandeviver
- 3 days ago
- 1 reply
- 3
- CraigSModerator3 days ago
- ScreenFlow Q&A
0
Recording multiple screens
Using an iMac (Retina 4K, 21.5-inch, 2017) with 16 GB and a Radeon Pro 555 2 GB. Even when I set the recording to record both screens it does not. Even setting it to record just the secondary…
- Michael Glasser
- Prescott Computer Guy
- Michael_Glasser
- 6 days ago
- 8 replies
- 10
- CraigSModerator4 days ago
- ScreenFlow Q&A
0
Video sometimes not completely recorded
Technical Details • MacBook Pro (15-inch, 2017), 3840x2160 screen • MacOS Mojave 10.14.2 (18C54) • Version 8.2.4 (31409) - Mac App Store version • Blue Yeti,…
- Eric Kyles
- Eric_Kyles
- 6 days ago
- 1 reply
- 3
- CraigSModerator5 days ago
- ScreenFlow Q&A
- Answered
- Answered
0
Recording computer audio with USB headset not working in screenflow 8?
For years I have been recording with these settings on a mac without problems. Since I upgraded to screenflow 8 however, the computer audio line is empty and I only hear my own voice recording from…
- Joitske Hulsebosch
- Joitske_Hulsebosch
- 1 yr ago
- 22 replies
- 341
- CraigSModerator6 days ago
- ScreenFlow Q&A
0
how to change the screenflow 8 to chinese simply
I have just bought the new ScreenFlow , but my system the language it's Chinese, I try my best to change to the Chinese .i failed to find out the language button to make a change,…
- Leung Hanks
- Leung_Hanks
- 7 days ago
- 1 reply
- 3
- CraigSModerator6 days ago
- ScreenFlow Q&A
0
Error when Recording Computer Audio
Hi I am getting this error message when trying to record computer audio: "Due to an internal error, the recording has unexpectedly terminated. Please try making your recording again,…
- Burhaan Pattel
- Burhaan_Pattel
- 3 yrs ago
- 3 replies
- 946
- CraigSModerator11 days ago
- ScreenFlow Q&A
1
Green screen..no screen recording after Mac OS Catalina update
Hello. I am really not very tech savvy. I've been using my Screenflow for years, and I just did the Mac OS Catalina update a few days ago. Now my Screenflow won't record my screen.…
- Amiee Mueller
- Amiee_Mueller
- 1 mth ago
- 24 replies
- 140
- 1
- CraigSModerator12 days ago
- ScreenFlow Q&A
0
Resizing to exact pixel dimensions
I know I can resize a video by dragging a corner handle. But how to resize to exact pixel dimensions? Are the pixel dimensions displayed somewhere other than in the crop tool?
- JC Blanchard
- JC_Blanchard
- 2 wk ago
- 1 reply
- 5
- CraigSModerator2 wk ago
- ScreenFlow Q&A
0
Recording doesn't show up in Catalina
Running Screenflow 8.2.4, if I try to record something on my Macbook Pro 2015 (AMD Radeon R9) - I get a green screen as a result. This is after updating to Catalina.…
- Johan
- Johan.3
- 2 wk ago
- 3 replies
- 27
- CraigSModerator2 wk ago
- ScreenFlow Q&A
0
Screenflow crashing after scrubbing past 48 minutes
Today I recorded a screencast — two video sources (camera + screen) and a microphone. All went fine, I thought the file saved correctly. The file length is 57 minutes (46GB).…
- Michał Miszczyszyn
- Michal_Miszczyszyn
- 5 mths ago
- 13 replies
- 17
- CraigSModerator2 wk ago
- ScreenFlow Q&A
0
Document could not be saved error message
Hey Guys, I'm getting an error message when I try to save file (or save as or even export) my newest project. Part of message was "No such file or directory" and "Screenflow was unable to copy…
- Michelle LeMay
- Michelle_LeMay
- 3 wk ago
- 6 replies
- 12
- CraigSModerator2 wk ago
- ScreenFlow Q&A
0
SCREENFLOW 8 CRASHING??
Here is a video showing crash. This happens every time I try to work with these two videos. What should I do? https://www.screencast.com/t/utSQ9kzqhhL SOFTWARE AND HARDWARE DETAILS...…
- David Frey
- David_Frey
- 3 wk ago
- 3 replies
- 4
- CraigSModerator3 wk ago
- ScreenFlow Q&A
- Answered
- Answered
0
How to finish a clip at once
I need to press the delete key 2 times
- lly835
- lly835
- 1 mth ago
- 3 replies
- 7
- CraigSModerator3 wk ago
- ScreenFlow Q&A
0
Screenflow did not record my powerpoint presentations! Help!!
I think I might be screwed here. I filmed a 2 day conference with over a dozen different speakers all using powerpoint presentations sourced from a macbook pro and using screenflow to record the…
- Lee Iovino
- Lee_Iovino
- 3 wk ago
- 3 replies
- 13
- CraigSModerator3 wk ago
- ScreenFlow Q&A
0
I cannot open my file
I was working on a video and then when I recorded something to add to the project it said it did not recognize it. I closed everything and now it does not open the original file.…
- David McCoy
- David_McCoy
- 3 wk ago
- 1 reply
- 5
- CraigSModerator3 wk ago
- ScreenFlow Q&A
0
Recommended Mac hardware for screenflow?
Hello, I use screenflow (v7) for screencasting on youtube: https://www.youtube.com/user/wcandill I don't run anything crazy while screencasting: the webcam is hd,…
- William Candillon
- William_Candillon
- 1 mth ago
- 10 replies
- 24
- CraigSModerator3 wk ago
- ScreenFlow Q&A
- Answered
- Answered
0
Videos imported from iphone wont show up in Screenflow?
Hi Team, I've recorded many videos on my iPhone, have imported using airdrop to my desktop uploaded it to screen flow and I'm able to see the videos in my ScreenFlow timeline but don't in the main…
- Jessica Anne Jensen
- Jessica_Anne_Jensen
- 4 wk ago
- 2 replies
- 11
- CraigSModerator4 wk ago
- ScreenFlow Q&A

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