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ScreenFlow Q&A

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Big Sur Security & Privacy Permissions. ScreenFlow 9.0.7 and higher.
Read the following KBase Also watch this https://vimeo.com/500937903
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 8 mths ago
- 7 replies
- 318
- CraigSModerator2 mths ago
- ScreenFlow Q&A
12
How to make your camera into a circle
Camera is 1920x1080 Video Action Cropping Left 400 Cropping Right 400 Corner Round 550 Camera is 1280x720 Video Action Cropping Left 300 Cropping Right 300 Corner Round 350 Adjust to taste.
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 1 yr ago
- 402
- 12
- ScreenFlow Q&A
1
Zoom.us File Compatibility
If your Zoom.us file has green artifacts in ScreenFlow please follow the instructions in the linked post to re-encode to a compatible format. The Issue is noted in our Knowledge Base here.…
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 3 yrs ago
- 1 reply
- 2,159
- 1
- CraigSModerator1 yr ago
- ScreenFlow Q&A
2
ScreenFlow Audio Driver & new T2 Macs
Link to FAQ Timeline of events macOS does not provide an API for which to capture system audio. This necessitates workarounds to capture system audio. Older versions of ScreenFlow utilized a kernel…
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 2 yrs ago
- 586
- 2
- ScreenFlow Q&A
1
Adding ScreenFlow as a Trusted Source in Mojave
Adding ScreenFlow as a Trusted Source in Mojave. You should do this for Mic and Camera as well.
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 2 yrs ago
- 463
- 1
- ScreenFlow Q&A
0
Copying and Pasting a Video Action's end state
When Copying and Pasting, in order to copy the Video Action's end state you must select the Video Action rather than just the clip. The Video Action will appear Yellow when selected.
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 3 yrs ago
- 385
- ScreenFlow Q&A
2
ScreenFlow 7.3 Computer Audio Recording
ScreenFlow 7.3 has a new Audio Driver to capture computer audio due to changes in Apple hardware commencing with the iMac Pro. Computer Audio recording from Quicktime Player (and others) and from…
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 3 yrs ago
- 1,018
- 2
- ScreenFlow Q&A
6
Fixing File Compatibility by re-encoding in Finder.
Some video files may not play back well in ScreenFlow or otherwise show no video at all. While we like to see the files to investigate compatibility there's a workaround which may help in the…
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 3 yrs ago
- 2,136
- 6
- ScreenFlow Q&A
0
Screenflow 9 EpocCam worked and after buying it not...
Hi, here something crazy. I tested ScreenFlow with my setup (demo version). then I bought it in the AppStore. after that my Epoccam is not showing up anymore...…
- Rodrigo Kirchner
- Rodrigo_Kirchner
- 1 yr ago
- 19 replies
- 119
- George Hess22 min ago
- ScreenFlow Q&A
1
Recording Keynote, slides with photos are choppy
• 2017 iMac — Retina 5K — 3.5 GHz i5 — 8GB Ram — Radeon Pro 575 4 GB • OS 10.14.4 • ScreenFlow 8.2.3 — guessing not the Mac App store version, since when going to the App store it gives me the…
- Daniel Heywood
- Daniel_Heywood
- 2 yrs ago
- 9 replies
- 64
- 1
- CraigSModerator7 hrs ago
- ScreenFlow Q&A
0
How do I SIMPLY use Stock Media without getting choppy playback?
1. I recently upgraded to Screenflow 10 and purchased my first license for using the Stock Media. With very short movies, 35 seconds, I get very, very frustrating choppy playback.…
- Peter Mellalieu
- Peter_Mellalieu
- 2 days ago
- 5 replies
- 3
- CraigSModerator7 hrs ago
- ScreenFlow Q&A
0
Recording Error when using Zoom
I've recently been running into an issue where, I'll be recording a Zoom lecture as normal using Screenflow, and then, when I hit stop recording, an error message comes up that says the following:…
- Shannon
- Shannon
- yesterday
- 1 reply
- 4
- CraigSModeratoryesterday
- ScreenFlow Q&A
0
Video Filters
Does screen flow offer video filters similar two Tik Tok?
- Lawrence E Sonnenreich
- Lawrence_E_Sonnenreich
- 3 days ago
- 3 replies
- 4
- Lawrence E Sonnenreichyesterday
- ScreenFlow Q&A
0
Screenflow 10 crashing suddenly
I use an iMac Retina 4k (2017) with Big Sur 11.6. I'd recently upgraded to Screenflow 9 and it was crashing repeatedly (similar to other threads - crashing but information was recoverable).…
- Orlaith O'Sullivan
- Orlaith_OSullivan
- 9 days ago
- 17 replies
- 14
- CraigSModeratoryesterday
- ScreenFlow Q&A
0
Mouse Cursor will not be adjustable....
The mouse cursor will not be adjustable in your screen recording. This is what I see when I open Screenflow 10, even though I have checked and added ScreenFlow to all of the appropriate places under…
- Brandon Craft
- Brandon_Craft
- 3 mths ago
- 43 replies
- 73
- CraigSModerator3 days ago
- ScreenFlow Q&A
0
Shortcuts for annotations
Is there a way to very quickly add annotations to the videos, and here I am specifically referring to: Add a filled or outlined box Add an arrow Add text annotation I believe the shortcut options…
- Phil Hario
- Phil_Hario
- 3 days ago
- 1 reply
- 4
- CraigSModerator3 days ago
- ScreenFlow Q&A
0
Is there a way to adjust line spacing (leading) to type
- Mike
- Mike.2
- 3 wk ago
- 3 replies
- 6
- CraigSModerator3 days ago
- ScreenFlow Q&A
0
Screen Recording Panel is not responsive when editing video
When editing the recording, I select/highlight the video layer and go to Screen Recording Panel. It allows me to customise properties like Pointer Zoom, Click Effect, Size, Color, Duration, and Blur,…
- Kat Kim
- Kat_Kim
- 7 days ago
- 8 replies
- 5
- CraigSModerator7 days ago
- ScreenFlow Q&A
0
Unable to open SF doc - runtime error
After working all day on editing a video in SF, I couldn't reopen it after saving the SF doc. Instead i keep getting a runtime error. How can I retrieve my document?
- Herman Drost
- Herman_Drost
- 8 days ago
- 8 replies
- 7
- CraigSModerator7 days ago
- ScreenFlow Q&A
0
Webcam Suddenly Dropping Frames On Screenflow 10
• Computer hardware including screen size (Specific Mac Model): 15-inch Macbook Pro Mid-2015 • OS version (10.x.x): 11.6 • ScreenFlow version (x.x.x) and whether it's Mac App Store version: 10.0.…
- Rich Theil
- Rich_Theil
- 8 days ago
- 4 replies
- 5
- CraigSModerator7 days ago
- ScreenFlow Q&A
0
can only select one monitor to record from
Screenflow version 10.0.2 (31833) I have Mac (27-inch, Late 2013) Catalina 10.15.7 and an HP monitor connected as a second. Both monitors appear in Configure recording and get the red band when I…
- Colin Woods
- Colin_Woods
- 3 mths ago
- 5 replies
- 14
- CraigSModerator3 mths ago
- ScreenFlow Q&A
0
Recording error "internal error"
I have just downloaded the trial. 9.0.5. Installed and have done no other adjustments. I have tried all ways of recording. And even with only recording screen.…
- Jonas
- Jonas
- 11 mths ago
- 16 replies
- 89
- CraigSModerator9 days ago
- ScreenFlow Q&A
0
Audio out of sync as recording progresses
Hey, been using screenflow for years, recently i noticed that videos are going out of sync. Im using a 2020 macbook pro, logitech camera and a yeti mic and version 9.0.7.…
- RageQuitLeigh
- RQL
- 3 wk ago
- 15 replies
- 24
- CraigSModerator10 days ago
- ScreenFlow Q&A
1
Screenflow Video Capture Freezes
Computer hardware including screen size (Specific Mac Model): MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports) 2.4 GHz Quad-Core Intel Core i5 8 GB 2133 MHz LPDDR3 Intel Iris Plus Graphics 655…
- Nick McKeown
- Nick_McKeown
- 1 yr ago
- 5 replies
- 28
- 1
- CraigSModerator11 days ago
- ScreenFlow Q&A
0
Media Stock Library already license no found
I can't find my Media Stock button. I bought license two weeks ago, but still no this button. please help me!
- LIN CHIEN HUNG
- LIN_CHIEN_HUNG
- 2 wk ago
- 2 replies
- 2
- CraigSModerator2 wk ago
- ScreenFlow Q&A
0
Recorded Audio Fades In
When I record audio, there is a period of 3-5 seconds, or so, at the very beginning where the volume of the audio goes from low to high (i.e., it fades in).…
- Jamie Corroon
- Jamie_Corroon
- 2 wk ago
- 1
- ScreenFlow Q&A
0
Is there a way to move clips more with fine tuning?
We're having trouble describing this, but we can't seem to line up these audio clips. When we move it - it jumps far. Some programs have a modifier key or something so you can hold option and move…
- Perpetual Education
- Perpetual_Education
- 2 wk ago
- 1 reply
- 3
- CraigSModerator2 wk ago
- ScreenFlow Q&A
0
Logitech c922 pro flickering
Hi, The video recorded from webcam C922 pro is flickering for the LED lights I am using. But this is not the case if I use the facetime inbuilt camera. How to solve this? I am using Screenflow 10.0.…
- krishna murthi
- krishna_murthi
- 2 wk ago
- 1 reply
- 4
- CraigSModerator2 wk ago
- ScreenFlow Q&A
0
recording Whatsapp calls
Hello, Can someone provide me a step by step guide to record a Whatsapp video call? I tried several options but can't record audio from the remote speaker. Regards, Kris
- kris francois
- kris_francois
- 1 mth ago
- 4 replies
- 7
- CraigSModerator3 wk ago
- ScreenFlow Q&A
0
Screenflow Scc. file corrupted again
3 years since I posted about my corrupted file and yet again here I am with another corrupted file, Screen flow crashed and my work is now corrupted. After 3 years I am wondering if there is any…
- L stevens
- L_stevens
- 9 mths ago
- 13 replies
- 90
- Benjamin Boyce3 wk ago
- ScreenFlow Q&A
0
Sony Imaging Edge and Screenflow
Hey there, I just installed Sony Imaging Edge software to use my Sony A7Riii as a video recording device via USB. It works in all other applications, except Screenflow (I have version 9.07).…
- Rob de Winter
- Rob_de_Winter
- 2 mths ago
- 16 replies
- 32
- CraigSModerator3 wk ago
- ScreenFlow Q&A
0
Screen dimension setting do not revert
As a Screenflow newbie I tried adjusting my screen size to a rectangle (Mac 27) for a recording. On exiting, I am still left with one side of the screen that is still darkened (as the recording ws…
- Charles Browne
- Charles_Browne
- 3 wk ago
- 4 replies
- 4
- CraigSModerator3 wk ago
- ScreenFlow Q&A
0
Actions across a split
In Screenflow I heavily edit my screen recordings to take out every little glitch or pause so it ends up broken up into tiny clips. Often I later want to zoom in and out across multiple splits.…
- Carol Jacoby
- Carol_Jacoby
- 3 wk ago
- 1 reply
- 3
- CraigSModerator3 wk ago
- ScreenFlow Q&A

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