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ScreenFlow Q&A

Question about ScreenFlow? Ask here. Or post a reply and share your knowledge.

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Adding ScreenFlow as a Trusted Source in Mojave
Adding ScreenFlow as a Trusted Source in Mojave. You should do this for Mic and Camera as well.
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 5 mths ago
- 209
- ScreenFlow Q&A
0
Copying and Pasting a Video Action's end state
When Copying and Pasting, in order to copy the Video Action's end state you must select the Video Action rather than just the clip. The Video Action will appear Yellow when selected.
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 10 mths ago
- 271
- ScreenFlow Q&A
0
Zoom.us File Compatibility
If your Zoom.us file has green artifacts in ScreenFlow please follow the instructions in the linked post to re-encode to a compatible format. The Issue is noted in our Knowledge Base here.…
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 11 mths ago
- 393
- ScreenFlow Q&A
2
ScreenFlow 7.3 Computer Audio Recording
ScreenFlow 7.3 has a new Audio Driver to capture computer audio due to changes in Apple hardware commencing with the iMac Pro. Computer Audio recording from Quicktime Player (and others) and from…
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 1 yr ago
- 778
- 2
- ScreenFlow Q&A
4
Fixing File Compatibility by re-encoding in Finder.
Some video files may not play back well in ScreenFlow or otherwise show no video at all. While we like to see the files to investigate compatibility there's a workaround which may help in the…
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 1 yr ago
- 608
- 4
- ScreenFlow Q&A
1
Volume low with USB interface Mic
Hello. I'm on a macbook pro, OS X El Capitan Version 10.11.6. I've tried two different usb interfaces and both work great in QuickTime. Sound level is awesome.…
- Nathan Tabor
- Nathan_Tabor
- 1 yr ago
- 15 replies
- 413
- 1
- Anthony Mowers1 hr ago
- ScreenFlow Q&A
0
Audio Plugins not available
I'm super excited that Screenflow 7 shows custom UI for Audio plugins, but it's only some of my installed plugins that show up. All from Waves and Native Instruments for example,…
- Thomas Bryla
- Thomas_Bryla
- 1 yr ago
- 18 replies
- 672
- Michael Terry11 hrs ago
- ScreenFlow Q&A
0
Timeline is a blank white rectangle
I was just doing final edits on a 50-minute screencast when suddenly the timeline disappeared. The ScreenFlow file still plays, i can right click where the top of the timeline should be and I can…
- Allison Sheridan
- Allison_Sheridan
- 1 mth ago
- 30 replies
- 43
- CraigSmoderator12 hrs ago
- ScreenFlow Q&A
0
Primary and secondary display mix-up
Hello, I did a long recording of my screen and external webcam. About halfway along the recording I turned on a television whose second HDMI port was connected to my computer (I turned on the TV to…
- Pedro Pestana
- Pedro_Pestana
- yesterday
- 1 reply
- 2
- CraigSmoderator12 hrs ago
- ScreenFlow Q&A
0
Screenflow exported files not present in export folder
It always worked, till now. Every time the same procedure: I record the screen, (all functions), stop recording, edit the clip (still all fine) and then I export to the desktop .…
- zio. bob
- zio_bob
- 14 hrs ago
- 1
- ScreenFlow Q&A
0
Combining videos
I have two videos that I would like to combine into one. Is this possible?
- Robin Kaplan
- Robin_Kaplan
- 2 days ago
- 1 reply
- 5
- CraigSmoderator14 hrs ago
- ScreenFlow Q&A
0
Screenflow causes total computer crash HELP!
I have just bought screenflow, and I cannot get through more than about 10 minutes of recording before my computer crashes completely. Then when I restart sometimes Screenflow recovers what was…
- MS VIVIAN M BROUGHTON
- MS_VIVIAN_M_BROUGHTON
- 3 days ago
- 4 replies
- 6
- MS VIVIAN M BROUGHTON14 hrs ago
- ScreenFlow Q&A
0
How To Work With Animated GIFs In My Project
I'm trying to add an animated GIF to a project I'm working on, but when imported into my project the animation only plays one time and then stops. I could just copy and paste the GIF over and over,…
- Ian Spiers
- Ian_Spiers
- 2 days ago
- 1 reply
- 3
- Ian Spiers2 days ago
- ScreenFlow Q&A
0
Why does my mouse get bigger when recording SketchUp
Hi. I record on two machines, both using ScreenFlow 7. My MacBook Pro running OS X Sierra is fine. When recording on my iMac Pro running High Sierra, I get a large mouse when moving around SketchUp…
- Eric s
- Eric_s
- 4 days ago
- 7 replies
- 11
- CraigSmoderator3 days ago
- ScreenFlow Q&A
0
Apple Motion
Does Screenflow work well with Apple Motion?
- Brian Orme
- Brian_Orme
- 7 days ago
- 7 replies
- 6
- CraigSmoderator6 days ago
- ScreenFlow Q&A
0
Set poster frame?
Is there a way I can set the poster frame of a movie I export from Screenflow?
- Steve Bendy
- Steve_Bendy
- 2 yrs ago
- 3 replies
- 267
- CraigSmoderator6 days ago
- ScreenFlow Q&A
0
"Align" Question
Hello, The 8.2.3 – Release notes mention the following • FIXED - "Align" not working correctly with video/audio clips being selected What does that mean? Is this talking about syncing audio?
- Timothy Arthur
- Timothy_Arthur
- 7 days ago
- 1 reply
- 2
- CraigSmoderator7 days ago
- ScreenFlow Q&A
0
Missing media
I have pulled together a bunch of clips from separate videos. I did this by first finding the clips within the original videos. Split the clips. And then copied those into a second document.…
- Megan Witmer
- MWitmer
- 11 days ago
- 4 replies
- 6
- CraigSmoderator7 days ago
- ScreenFlow Q&A
- Answered
- Answered
0
Error Message - Export / Upload to YouTube Troubleshoot
I created an hour long screen flow video. I saved to my Dropbox, Exported and attempted to use the Upload directly to YouTube feature. I got permissions from youtube to upload videos longer than 15…
- Heather Leigh Whitley
- Heather_Leigh_Whitley
- 11 days ago
- 2 replies
- 5
- CraigSmoderator10 days ago
- ScreenFlow Q&A
0
Purchase Price and Download Issue
I just purchased Screenflow from the App Store. Advertised at $129, I was charged $140. Tutorial said I would receive an email with license code - no email has come.…
- Heather Leigh Whitley
- Heather_Leigh_Whitley
- 12 days ago
- 4 replies
- 6
- CraigSmoderator10 days ago
- ScreenFlow Q&A
0
Enabling Curly Quotes?
Is there a way to enable "curly quotes" in ScreenFlow?
- Ian Spiers
- Ian_Spiers
- 13 days ago
- 14 replies
- 14
- Matthew Potter12 days ago
- ScreenFlow Q&A
- Answered
- Answered
2
Cannot Reopen ScreenFlow Files: "Cannot find document properties" Error
I have been recording ScreenFlow documents for the past few days and I just noticed that I cannot access the files anymore. This affects any file saved with to version 8.2.…
- Gary Rosenzweig
- Gary_Rosenzweig
- 6 mths ago
- 52 replies
- 625
- 2
- CraigSmoderator12 days ago
- ScreenFlow Q&A
0
Breaking Long SF Movies Into Segments?
I've started using ScreenFlow to record long live sessions which can last up to around eight hours in length (possibly longer). These recordings receive extensive editing Screenflow,…
- Ian Spiers
- Ian_Spiers
- 2 wk ago
- 5 replies
- 6
- CraigSmoderator13 days ago
- ScreenFlow Q&A
- Answered
- Answered
0
Add text to a single text box over time
I'd like to be able to build a list -- over time -- in a single text box. The only way I know how to simulate this currently is to copy and paste text boxes like this: Time = t Textbox_1.…
- Lee Cunningham
- Lee_Cunningham
- 2 wk ago
- 14 replies
- 15
- Lee Cunningham2 wk ago
- ScreenFlow Q&A
0
How display videos surrounded by white frame
Hi, I'd like my videos on my website to popup surrounded by a white frame just like Telestream does with their tutorial videos. How do I do this? Many thanks! Bill
- Bill Fox
- Bill_Fox
- 2 wk ago
- 3 replies
- 8
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
0
Screenflow 6 no computer audio
Using Screenflow 6 from the app store with iMac Pro and Mojave. I don't use SF often so it has been a while. Just noticed that I don't have the option to record computer audio and there is a note to…
- erol smith
- erol_smith
- 2 wk ago
- 3 replies
- 7
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
0
Exporting Keynote presentation to Screenflow
Hi, I've created a keynote presentation that contains a mix of picture and video slides. I tried to upload the saved presentation to Screenflow so I can do a narration over the picture slides but…
- Avis Senior
- Avis_Senior
- 1 yr ago
- 19 replies
- 309
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
0
How to adjust desktop
I recently uploaded a zoom mp4. I couldn't figure out how to adjust the area that was recording to be the whole desktop. My screenshot shows the rectangle around the desktop.…
- Greg Viner
- Greg_Viner.1
- 3 wk ago
- 2 replies
- 5
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
0
How to open editor without recording first
If I want to go directly to editing a file how do I open the editor withing Screenflow? I have been starting a screen capture, then stopping it, then deleting the few seconds of recording of my…
- Greg Viner
- Greg_Viner.1
- 3 wk ago
- 1 reply
- 4
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
0
Screenflow not seeing iPhone XS Max on new MacBook Pro
I don't know if this is a Screenflow problem with the Thunderbolt/USB-C connector or what. The software simply does not see my iPhone (record iOS option greyed out).…
- Kerry Millerick
- Kerry_Millerick
- 3 wk ago
- 3 replies
- 6
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
- Answered
- Answered

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