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ScreenFlow Q&A

Question about ScreenFlow? Ask here. Or post a reply and share your knowledge.

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Adding ScreenFlow as a Trusted Source in Mojave
Adding ScreenFlow as a Trusted Source in Mojave. You should do this for Mic and Camera as well.
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 3 mths ago
- 166
- ScreenFlow Q&A
0
Copying and Pasting a Video Action's end state
When Copying and Pasting, in order to copy the Video Action's end state you must select the Video Action rather than just the clip. The Video Action will appear Yellow when selected.
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 8 mths ago
- 258
- ScreenFlow Q&A
0
Zoom.us File Compatibility
If your Zoom.us file has green artifacts in ScreenFlow please follow the instructions in the linked post to re-encode to a compatible format. The Issue is noted in our Knowledge Base here.…
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 9 mths ago
- 373
- ScreenFlow Q&A
2
ScreenFlow 7.3 Computer Audio Recording
ScreenFlow 7.3 has a new Audio Driver to capture computer audio due to changes in Apple hardware commencing with the iMac Pro. Computer Audio recording from Quicktime Player (and others) and from…
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 11 mths ago
- 760
- 2
- ScreenFlow Q&A
4
Fixing File Compatibility by re-encoding in Finder.
Some video files may not play back well in ScreenFlow or otherwise show no video at all. While we like to see the files to investigate compatibility there's a workaround which may help in the…
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 1 yr ago
- 568
- 4
- ScreenFlow Q&A
0
Audio Latency with new driver
I just purchased screen flow 8 and I am having issues with audio latency. I was previously using the demo version of screenflow 7 and an audio driver download was not needed and I was able to record…
- Terrance Smith
- Terrance_Smith
- 12 days ago
- 13 replies
- 39
- CraigSmoderator2 hrs ago
- ScreenFlow Q&A
0
Recording a Keynote with Video
Screenflow 8.2 and Mojave 10.14.3 I am trying to record a Keynote Presentation that has several videos in it. I am using a mic and a headset so that when the videos play the mic doesn't pick it up.…
- DW
- red_light
- yesterday
- 1 reply
- 4
- CraigSmoderatoryesterday
- ScreenFlow Q&A
0
No audio on the playback while on the Screenflow program
On a macOS Sierra 10.12.6 no audio problems with any other programs. I cannot hear any audio playback, even though you can see the meters and the computer volume all the way up from this screenshot.…
- Paul Coughlan
- Paul_Coughlan
- 1 yr ago
- 13 replies
- 2188
- CraigSmoderatoryesterday
- ScreenFlow Q&A
0
Publish to Facebook - Runtime Error Detected (Missing Authentication) has -performAuthentication been called?
I get this error and another error mentioning something about an URL has not been whitelisted. When I go to Facebook, I do not see the Screenflow app in the app section of Facebook settings.…
- Alex Limbert
- Alex_Limbert
- 3 days ago
- 7 replies
- 9
- CraigSmoderator2 days ago
- ScreenFlow Q&A
0
Select all gaps?
Is there a faster way to select all gaps in a project than to manually select each?
- Bryan Hughes
- Bryan_Hughes
- 8 days ago
- 6 replies
- 7
- CraigSmoderator6 days ago
- ScreenFlow Q&A
0
Audio recorded... but will not play back - SF 8.2.1
I have recorded some video. I see the waveforms. Upon playing back... no sound comes from the file?! What?! Sound is fine on the computer. Any other program plays sound.…
- Tom B.
- Tom_B
- 4 mths ago
- 9 replies
- 115
- Markus Braunfels6 days ago
- ScreenFlow Q&A
0
Screenflow 4.5 upgrade
Hello I have Screenflow version 4.5 I recently upgraded my Mac to Sierra and now Screenflow won't work. I want to upgrade but I understand I have to open Screenflow to do this and I can't,…
- Louise L
- Louise_L
- 2 yrs ago
- 7 replies
- 469
- CraigSmoderator6 days ago
- ScreenFlow Q&A
0
All 3 tracks gone! Video, audio, screen
I'm on a 2018 MBP running Mojave 10.14.3 and using ScreenFlow 8.2.2. Last night after hours of editing, my project was close to complete. I saved my project and shut down my computer.…
- Elizabeth Harden
- Elizabeth_Harden
- 8 days ago
- 9 replies
- 7
- CraigSmoderator6 days ago
- ScreenFlow Q&A
0
Clip stopwatch?
Hello. Something that would help me a lot is a way to view how many seconds I am into a clip in my timeline in Screenflow 7. On top of the timeline you can see which point in your video you're…
- Teodor Licht
- Teodor_Licht
- 8 days ago
- 1 reply
- 4
- CraigSmoderator7 days ago
- ScreenFlow Q&A
2
Screenflow 8.2.2 crashes Macbook Pro (Mojave 10.14.3) while recording...
The last few times I have tried a screen recording, with video and audio, about a minute into the recording my MBP just goes black, i.e. shuts down and restarts. Not sure what's going on...…
- James Veigli
- James_Veigli
- 1 mth ago
- 17 replies
- 44
- 2
- CraigSmoderator8 days ago
- ScreenFlow Q&A
0
Return to scrubber
Apparently I lack the vocabulary to successfully Google up an answer to what must be a common and simple question. Is there a shortcut or menu command to return to the scrubber? For instance,…
- Kay Hall
- Kay_Hall
- 10 days ago
- 1 reply
- 4
- CraigSmoderator9 days ago
- ScreenFlow Q&A
0
Recording iPad Pro 12.9 (2018) with screenflow
Hi, i just updated to screenflow 8, hoping i could record my new ipad Pro (2018). I connected the Ipad via USB-C - USB 3.0 to my Macbook Pro. But it is not recognized by screenflow. Tec. infos.…
- Dennis Gelner
- Dennis_Gelner
- 2 mths ago
- 11 replies
- 164
- CraigSmoderator2 mths ago
- ScreenFlow Q&A
0
"Duration cannot be less than or equal to zero."
• Computer hardware including screen size (Specific Mac Model)- Mac Mini (Late 2014) • OS version - 10.13.6 • ScreenFlow version 8.2.1 • no external devices • 2 monitors- Dell U2713HM,…
- Kelly Ross
- Kelly_Ross
- 4 mths ago
- 9 replies
- 69
- CraigSmoderator13 days ago
- ScreenFlow Q&A
0
Cannot Open any screenflow files...
I click to open a recent file & it doesn't open it, I have it loading forever & in the activity monitor, it's not responding. I have the ability to record a new video, but anything else wont open.
- Renato Antonio Fabri Oliveira
- Renato_Antonio_Fabri_Oli
- 2 wk ago
- 12 replies
- 17
- CraigSmoderator13 days ago
- ScreenFlow Q&A
0
Scrrenflow Vimeo Permissions
With Screenflow 8 everytime I choose publish to Vimeo it opens a browser to verify permissions with Vimeo every single time. It never used to do this with other versions of screenflow.…
- Dr Dan
- Dr_Dan
- 2 wk ago
- 6 replies
- 6
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
0
Telestream Audio Driver
I'm using ScreenFlow 8.2.2 on macOS 10.14.3. When I start a recording with captured audio and it adds the Telestream Audio Driver, all audio on my system stops coming out of my speakers and…
- Charles
- Charles.2
- 2 wk ago
- 10 replies
- 13
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
0
Speed up Export Time
Hi, I really would like some help on how to speed up the export time in ScreenFlow! I have ScreenFlow 7.3.1 (I'm Not upgrading again, I was forced to upgrade with a recent Mac OS software update…
- Justin Wunderlich
- Justin_Wunderlich
- 2 mths ago
- 20 replies
- 82
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
0
Screen Flow: Can one merge a powerpoint presentation, with a seperate audio recorded independently
HI All As a newbie to the screen flow technology ... your help would be much appreciated. The best way to get 2 seperate pieces of material merging into one piece of material in screen flow 1.…
- Eileen Conway
- Eileen_Conway
- 2 wk ago
- 1 reply
- 3
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
0
ScreenFlow is trying to install a new helper tool
Hi All I am new to this forum. Already have found very useful information - so thanks. I have a Mac OS Mojave Version 10.14.3 and have screen flow. I am having problems with trying to install a new…
- Eileen Conway
- Eileen_Conway
- 2 wk ago
- 3 replies
- 4
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
- Answered
- Answered
1
Screen turns green but clear audio
When editing the video frequently will turn green with inverse images although the audio continues clearly. Sometimes it will clear up. Using Version 7.1.…
- Jason H.
- Jason_H
- 1 yr ago
- 15 replies
- 326
- 1
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
0
Selectively Removing Older Versions 4.52
I am considering upgrading to version 8. I have versions 4.52 and 5.0.3 installed. I am not sure why. How can I selectively remove version 4.52 before doing the upgrade from version 5.0.3?
- Christopher Flann
- Christopher_Flann
- 2 wk ago
- 1 reply
- 4
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
0
Screenflow 8.2.2 will not start
Hi, I'm trying to get Screenflow to start on my Mac Pro running Mojave. It just bounces in the dock for a while, but nothing happens and it can only be force quit. No windows, no menus, nothing.…
- Ross Chevalier
- Ross_Chevalier
- 3 wk ago
- 6 replies
- 7
- Ross Chevalier3 wk ago
- ScreenFlow Q&A
0
How to save export images from stock library on local drive
HI All, I would like to know how can I export /save an image/graphic (png, jpg etc.) from the stock library to a folder on my iMac? In which folder are local stock library media saved on my Mac?…
- Francisco Gomes
- Francisco_Gomes
- 3 wk ago
- 4 replies
- 14
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
- Answered
- Answered
0
Best software to control a webcam Logitech c920
Hi team, What is the best software to control the settings of a Logitech c920 ? Francisco
- Francisco Gomes
- Francisco_Gomes
- 3 wk ago
- 4 replies
- 14
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
- Answered
- Answered
0
Importing an SRT file (or similar)
Hi team, I'm using a Mac and Screenflow 7.2. I know that I can use screenflow to manually create captions and then export an SRT file. Can I add an SRT file that has been created elsewhere (i.…
- Angus Pyke
- Angus_Pyke
- 9 mths ago
- 25 replies
- 935
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
- Answered
- Answered

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