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ScreenFlow Q&A

Question about ScreenFlow? Ask here. Or post a reply and share your knowledge.

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Saving issue in ScreenFlow 8.2. We're working on a fix
There has been a saving issue discovered in ScreenFlow 8.2. We are aware of the problem and are working on a fix to be released as soon as possible. This issue will only occur if you go to the…
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 13 days ago
- 185
- ScreenFlow Q&A
0
Copying and Pasting a Video Action's end state
When Copying and Pasting, in order to copy the Video Action's end state you must select the Video Action rather than just the clip. The Video Action will appear Yellow when selected.
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 4 mths ago
- 162
- ScreenFlow Q&A
0
Zoom.us File Compatibility
If your Zoom.us file has green artifacts in ScreenFlow please follow the instructions in the linked post to re-encode to a compatible format. The Issue is noted in our Knowledge Base here.…
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 5 mths ago
- 238
- ScreenFlow Q&A
2
ScreenFlow 7.3 Computer Audio Recording
ScreenFlow 7.3 has a new Audio Driver to capture computer audio due to changes in Apple hardware commencing with the iMac Pro. Computer Audio recording from Quicktime Player (and others) and from…
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 7 mths ago
- 624
- 2
- ScreenFlow Q&A
3
Fixing File Compatibility by re-encoding in Finder.
Some video files may not play back well in ScreenFlow or otherwise show no video at all. While we like to see the files to investigate compatibility there's a workaround which may help in the…
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 8 mths ago
- 421
- 3
- ScreenFlow Q&A
0
How do you Enter Preview in Screenflow 7
Hello, In ScreenFlow 6 there was an option to enter preview in the "view" section. When you press enter preview your video expands to your full screen without having the timeline or anything.…
- Tarush Gandhi
- Tarush_Gandhi
- 1 yr ago
- 26 replies
- 1283
- Timur Constantinof4 hrs ago
- ScreenFlow Q&A
0
Audio Sync in 7.3.1
When I export my file and then play it back in QuickTime the audio is always 1-Second out of sync. What can I do to fix this problem from occurring every time.
- Mark
- Mark.4
- 9 days ago
- 2 replies
- 20
- Mark5 hrs ago
- ScreenFlow Q&A
1
Big problem with screen flow 8.0
Hello, I made a few days ago the update to version 8.0 (31269). I am on a MacBook 12' early 2015 with OS 10.13.6. Everything worked well with screenflow 6 then with screenflow 7 but now it's a real…
- Charlotte Renard
- Charlotte_Renard
- 3 mths ago
- 56 replies
- 978
- 1
- Richard Gowyesterday
- ScreenFlow Q&A
0
Screenflow V8.1 didn't record webinar audio
Hi there, I would appreciate your insight on what error I made during tonight's webinar recording. I will attach a screenshot of my recording settings. I had computer audio selected.…
- Adama Nesil
- Adama_Nesil
- 3 wk ago
- 14 replies
- 183
- Adama Nesilyesterday
- ScreenFlow Q&A
0
Use iphone camera as input for Screenflow
I know you can record your iPhone / iOS device's screen, but is there any way to use an iPhone as a video camera?
- Michael Glasser
- Prescott Computer Guy
- Michael_Glasser
- yesterday
- 30
- ScreenFlow Q&A
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ScreenFlow can not undo
macos 10.14.1
- achair
- achair
- 3 days ago
- 3 replies
- 44
- CraigSmoderator2 days ago
- ScreenFlow Q&A
- Answered
- Answered
0
Retrieving computer mic audio?
If one chose not to click the box to record the computer microphone and, instead, chose to record only computer audio, is there any possible way to access that microphone audio after the fact?
- Michael Sutz
- Michael_Sutz
- 2 days ago
- 3 replies
- 21
- CraigSmoderator2 days ago
- ScreenFlow Q&A
0
"Duration cannot be less than or equal to zero."
• Computer hardware including screen size (Specific Mac Model)- Mac Mini (Late 2014) • OS version - 10.13.6 • ScreenFlow version 8.2.1 • no external devices • 2 monitors- Dell U2713HM,…
- Kelly Ross
- Kelly_Ross
- 4 days ago
- 3 replies
- 21
- CraigSmoderator2 days ago
- ScreenFlow Q&A
1
SF 8.2.1 - Runtime Error Detected
Anyone else having this error every time they try to Undo anything? I am running the latest version of Screenflow 8.2.1 on a mid 2014, macbook pro with High Sierra. 16gb ram, intel core i7.…
- Gabi Nelson
- Gabi_Nelson
- 6 days ago
- 9 replies
- 77
- 1
- CraigSmoderator3 days ago
- ScreenFlow Q&A
- Answered
- Answered
0
Audio recorded... but will not play back - SF 8.2.1
I have recorded some video. I see the waveforms. Upon playing back... no sound comes from the file?! What?! Sound is fine on the computer. Any other program plays sound.…
- Tom B.
- Tom_B
- 4 days ago
- 7 replies
- 44
- CraigSmoderator3 days ago
- ScreenFlow Q&A
0
Screenflow 8.2.1 Unrecoverable fatal errors
I've gone from a desktop running SF version 7 to a laptop running SF ver 8. Specifically 8.2.1. Dets: - SF 8.2.1 - Macbook Pro mid 2012; 2.3 GHz Intel Core 7i - OS Mojave 10.…
- Tom B.
- Tom_B
- 4 days ago
- 3 replies
- 32
- Tom B.3 days ago
- ScreenFlow Q&A
0
Cannot export captions in Screenflow 7.1
I have done all my editing, that includes some closed captions. I check the 'show captions' in the view menu, I click export and ckeck the 'Add captions track' and then hit export.…
- Mike Hulme
- Mike_Hulme
- 1 yr ago
- 9 replies
- 430
- CraigSmoderator3 days ago
- ScreenFlow Q&A
0
First time Creating a video using a Powerpoint and mobile App
Hello All, I am new to screenflow, apologies if this is Listed somewhere else. When videoing (a boring health and safety tutorial) a power point (landscape - there is too much black around the…
- Michelle Bryan
- Michelle_Bryan
- 4 days ago
- 1 reply
- 18
- CraigSmoderator4 days ago
- ScreenFlow Q&A
0
Ginormous video
I just made a testing video just to practice with screenflow. My video was 20 minutes long. I set the settings in the way recommended (on your tube tutorials) and the resulting file was 1.93 GB.…
- Toni Schulke
- Toni_Schulke
- 4 days ago
- 8
- ScreenFlow Q&A
2
Cannot Reopen ScreenFlow Files: "Cannot find document properties" Error
I have been recording ScreenFlow documents for the past few days and I just noticed that I cannot access the files anymore. This affects any file saved with to version 8.2.…
- Gary Rosenzweig
- Gary_Rosenzweig
- 2 wk ago
- 43 replies
- 423
- 2
- Sylvie Ratté5 days ago
- ScreenFlow Q&A
0
iphone as camera for screenflow recording
When I use my iphone to record, I do not press record on the phone - just in the screenflow program. The recording I get includes the timer at the top and the controls at the bottom of the iphone.…
- Toni Schulke
- Toni_Schulke
- 6 days ago
- 3 replies
- 22
- CraigSmoderator5 days ago
- ScreenFlow Q&A
- Answered
- Answered
0
No Sound Recording
I just purchased ScreenFlow, am using Mojave 10.14.1 I downloaded the audio driver, and am trying to use an external Blue Snowball Microphone, but neither that or the internal microphone are…
- Janell Davidson
- Janell_Davidson
- 5 days ago
- 1 reply
- 19
- CraigSmoderator5 days ago
- ScreenFlow Q&A
0
File completely gone after audio action saving error
I've been working on a training video for the better part of 5 days. Saved often, and on the last bit I saved and got an error about the audio action being too large.…
- Audrey
- Audrey_And
- 6 days ago
- 6 replies
- 42
- CraigSmoderator5 days ago
- ScreenFlow Q&A
0
Tiny green audio waveform on green background is hard to see.
I just upgraded and have Screenflow 8.2. The audio waveform is nearly invisible, both tiny and green on green. I use the waveform to cut dead space and to identify different speakers by their…
- Daimon Sweeney
- Daimon_Sweeney
- 12 days ago
- 9 replies
- 62
- CraigSmoderator5 days ago
- ScreenFlow Q&A
0
Camera in use???
Hi, I've just bought and played with Screenflow. However,I found this problem with Camera. I've been using FaceTime HD Camera on my MacBook Pro 2018. As soon as I started recording.…
- Seulki Kang
- Seulki_Kang
- 12 days ago
- 11 replies
- 71
- CraigSmoderator6 days ago
- ScreenFlow Q&A
0
Screenflow for El Capitan 10.11
Hi there, is there a version of Screenflow that works for Mac El Capitan 10.11.6? If so, where can I download it?
- Alice Huang
- Alice_Huang
- 9 days ago
- 3 replies
- 42
- CraigSmoderator6 days ago
- ScreenFlow Q&A
0
Screen turns green but clear audio
When editing the video frequently will turn green with inverse images although the audio continues clearly. Sometimes it will clear up. Using Version 7.1.…
- Jason H.
- Jason_H
- 1 yr ago
- 3 replies
- 147
- CraigSmoderator9 days ago
- ScreenFlow Q&A
0
Screenflow 8 Zoom Audio Turns to Static
I was recording a meeting tonight when right at the end, the audio from the other participant went to static. I changed the output to Computer from Telestream Audio Capture and the sound was fine.…
- Shawn Lemon
- Shawn_Lemon
- 12 days ago
- 6 replies
- 44
- CraigSmoderator11 days ago
- ScreenFlow Q&A
0
Routing audio signal from ProTools to ScreenFow
Hi! I'm trying to use ScreenFlow 8.2 to screen capture and record video and audio from my Music Production software DAW Pro Tools, in order to create tutorials about Mixing Audio.…
- Ricardo
- Ricardo
- 12 days ago
- 1 reply
- 23
- CraigSmoderator12 days ago
- ScreenFlow Q&A
0
Animation works on one clip, not subsequent ones. Using v8.2
Hi I've just started using Screenflow and am finding some odd issues. Here's a particular one. I have several text boxes appearing on the same track of the timeline over a 30 second video (they're…
- Steve Mustarde
- Steve_Mustarde
- 12 days ago
- 4 replies
- 30
- Steve Mustarde12 days ago
- ScreenFlow Q&A
- Answered
- Answered

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