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ScreenFlow Q&A

Question about ScreenFlow? Ask here. Or post a reply and share your knowledge.

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Adding ScreenFlow as a Trusted Source in Mojave
Adding ScreenFlow as a Trusted Source in Mojave. You should do this for Mic and Camera as well.
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 1 mth ago
- 96
- ScreenFlow Q&A
0
Copying and Pasting a Video Action's end state
When Copying and Pasting, in order to copy the Video Action's end state you must select the Video Action rather than just the clip. The Video Action will appear Yellow when selected.
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 6 mths ago
- 221
- ScreenFlow Q&A
0
Zoom.us File Compatibility
If your Zoom.us file has green artifacts in ScreenFlow please follow the instructions in the linked post to re-encode to a compatible format. The Issue is noted in our Knowledge Base here.…
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 7 mths ago
- 305
- ScreenFlow Q&A
2
ScreenFlow 7.3 Computer Audio Recording
ScreenFlow 7.3 has a new Audio Driver to capture computer audio due to changes in Apple hardware commencing with the iMac Pro. Computer Audio recording from Quicktime Player (and others) and from…
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 9 mths ago
- 713
- 2
- ScreenFlow Q&A
3
Fixing File Compatibility by re-encoding in Finder.
Some video files may not play back well in ScreenFlow or otherwise show no video at all. While we like to see the files to investigate compatibility there's a workaround which may help in the…
- CraigSmoderator
- Telestream Desktop Forum Moderator
- CraigS
- 10 mths ago
- 501
- 3
- ScreenFlow Q&A
0
Stock Media Library
I subscribed to the Stock Media Library (got email confirmation) but I still cannot access it on ScreenFlow 8: I get the following message (same I got before subscribing) "Stock Media Library Error…
- Ma Lochana
- Ma_Lochana
- 8 days ago
- 14 replies
- 110
- CraigSmoderatoryesterday
- ScreenFlow Q&A
0
Screen turns green but clear audio
When editing the video frequently will turn green with inverse images although the audio continues clearly. Sometimes it will clear up. Using Version 7.1.…
- Jason H.
- Jason_H
- 1 yr ago
- 5 replies
- 257
- CraigSmoderator3 days ago
- ScreenFlow Q&A
0
Cursor / Icon issues
I'm using Screenflow to record SketchUp, and it was working wonderfully... before upgrading to OS Mohave. Since upgrading the recording offsets the SketchUp cursor icons away from where they should…
- Tyson Kartchner
- Tyson_Kartchner
- 1 mth ago
- 9 replies
- 117
- CraigSmoderator3 days ago
- ScreenFlow Q&A
0
Unable to view/edit MP4 file added to timeline
I'm having an ongoing issue with viewing/editing an MP4 file added to me timeline. The canvas remains blank. Been in contact with Telestream Desktop Support but no success.…
- iyabo
- iyabo
- 5 days ago
- 6 replies
- 44
- CraigSmoderator3 days ago
- ScreenFlow Q&A
0
No audio on the playback while on the Screenflow program
On a macOS Sierra 10.12.6 no audio problems with any other programs. I cannot hear any audio playback, even though you can see the meters and the computer volume all the way up from this screenshot.…
- Paul Coughlan
- Paul_Coughlan
- 1 yr ago
- 11 replies
- 1885
- CraigSmoderator3 days ago
- ScreenFlow Q&A
0
Video Scale Defaults to 66% in Screenflow 8.2.2
I just made the leap from version 7 to version 8. The first major annoyance is the video scale settings. When I add a new video to the timeline, the clip is automatically set to 66%.…
- Kirk Biglione
- Kirk_Biglione.1
- 5 days ago
- 5 replies
- 51
- Kirk Biglione4 days ago
- ScreenFlow Q&A
0
No captions over freeze frame
Hi--working with Screenflow 7.3 on Mac OS Mojave 10.14.2. When I Show Caption Track, everything works great except there are no captions available above freeze frames.…
- Nancy Stone
- Nancy_Stone
- 2 wk ago
- 19 replies
- 113
- CraigSmoderator4 days ago
- ScreenFlow Q&A
0
I can't export after upgrade to ScreenFlow 7
I'm using a masOS Sierra (10.12.6 (16G29)) and after the upgrade to ScreenFlow 7 (Upgrade v4.x - 6.x) the export feature stopped to work! I'm getting the message: "Unable to open an H.…
- Guilherme de Assis Brasi
- Guilherme_de_Assis_Brasi
- 1 yr ago
- 24 replies
- 991
- CraigSmoderator5 days ago
- ScreenFlow Q&A
0
Strange behavior when recording audio
Hey guys, I am new in Screenflow and I try to figure out how to record with my microphone the best way. I am wondering about the behavior when I record the microphone via my audio interface…
- Armin
- Armin
- 5 days ago
- 4 replies
- 16
- CraigSmoderator5 days ago
- ScreenFlow Q&A
0
How big are common screen flow files?
Hey guys, I am new in using Screenflow and have the following setup: - Desktop recording (Retina display, 13 inch, MacBook Pro 2017) - Integrated camera: FaceTime HD Camera (format:…
- Armin
- Armin
- 5 days ago
- 1 reply
- 9
- CraigSmoderator5 days ago
- ScreenFlow Q&A
0
Screenflow Version 8.2.2 Error "Unable to Optimize MPEG-4 for network usage"
Have seen posts on this error message for older versions of Screenflow. Have there been any recent posts on this problem for the latest version of Screenflow... 8.2.2.…
- Gary Hill
- Gary_Hill
- 9 days ago
- 7 replies
- 52
- CraigSmoderator5 days ago
- ScreenFlow Q&A
0
Spinning Ball with Screenflow 8
After upgrading from SF 7 to SF 8 I keep getting the spinning ball and sometimes SF freezes altogether. Does SF8 requiore more resources? iMac (Retina 5K, 27-inch,…
- Herman Drost
- Herman_Drost
- 6 days ago
- 1 reply
- 13
- CraigSmoderator5 days ago
- ScreenFlow Q&A
0
Speed up Export Time
Hi, I really would like some help on how to speed up the export time in ScreenFlow! I have ScreenFlow 7.3.1 (I'm Not upgrading again, I was forced to upgrade with a recent Mac OS software update…
- Justin Wunderlich
- Justin_Wunderlich
- 7 days ago
- 3 replies
- 17
- CraigSmoderator6 days ago
- ScreenFlow Q&A
0
Screenflow 8
If I upgrade my Screenflow 7 to Screenflow 8 (it's free), will I be able to play or edit all my earlier recordings on Screenflow 7 without any glitches? Or will any alteration (e.g.…
- shad moarif
- shad_moarif
- 8 days ago
- 3 replies
- 27
- CraigSmoderator6 days ago
- ScreenFlow Q&A
0
My ScreenFlow Future Feature Wishlist
It really says something about how solid ScreenFlow is today that my wishlist of features is only small suggestions. I could certainly get by without any of these things.…
- Gary Rosenzweig
- Gary_Rosenzweig
- 8 days ago
- 1 reply
- 22
- CraigSmoderator7 days ago
- ScreenFlow Q&A
0
eGPU Support For ScreenFlow
Hello, Will Screenflow support eGPU's in 2019? If so, what GPU cards will you recommend.
- Gary Byrd
- Gary_Byrd
- 10 days ago
- 1 reply
- 67
- CraigSmoderator10 days ago
- ScreenFlow Q&A
0
Screenflow 7 continues to Load Without End!
Quando apro lo screenflow 8 per la modifica, apre il documento ma continua a caricare senza fine ... per questo non posso nemmeno modificare ... cosa posso fare?
- Ala Eddin Daly
- Ala_Eddin_Daly
- 11 days ago
- 1 reply
- 26
- CraigSmoderator11 days ago
- ScreenFlow Q&A
0
Record desktop while connected to AirPlay
Screenflow 7 locks up when trying to record my desktop (OS X Mojave 10.14.2) while also connected to an AppleTV with Airplay. I tried Screenflow 8.2; same problem. Anyone have a solution?
- Pat Thompson
- Pat_Thompson
- 12 days ago
- 5 replies
- 32
- CraigSmoderator11 days ago
- ScreenFlow Q&A
0
annotations not visible
Hi I'm using SF 7.3 on an iMac, High Sierra 10.13.6. When I try to create an annotation, it doesn't show up. Endpoints of the line (if I'm drawing a line) are there on screen,…
- Bob McCarter
- Bob_McCarter
- 11 days ago
- 1 reply
- 15
- CraigSmoderator11 days ago
- ScreenFlow Q&A
1
Looking for feedback on my first video
Thanks to the ScreenFlowLive webinars and @Chris Mattia 's tutorials on Lynda.com , I've made my first video. It's now up here . I'm open to hearing feedback (either here or via direct message)...…
- Neil Barman
- Neil_Barman
- 11 days ago
- 1 reply
- 15
- 1
- Chris MattiaInsider11 days ago
- ScreenFlow Q&A
0
How to play converted mp3s in iTunes
Hi guys, I'm new to Screenflow 8, just purchased it, I have recorded my voice only through my external mic, I watched a tutorial on how to export audio only (simple),…
- Allan Rogers
- Allan_Rogers
- 12 days ago
- 1 reply
- 14
- CraigSmoderator11 days ago
- ScreenFlow Q&A
0
Screenflow V8.1 didn't record webinar audio
Hi there, I would appreciate your insight on what error I made during tonight's webinar recording. I will attach a screenshot of my recording settings. I had computer audio selected.…
- Adama Nesil
- Adama_Nesil
- 2 mths ago
- 21 replies
- 334
- CraigSmoderator12 days ago
- ScreenFlow Q&A
0
First time Creating a video using a Powerpoint and mobile App
Hello All, I am new to screenflow, apologies if this is Listed somewhere else. When videoing (a boring health and safety tutorial) a power point (landscape - there is too much black around the…
- Michelle Bryan
- Michelle_Bryan
- 2 mths ago
- 12 replies
- 103
- CraigSmoderator13 days ago
- ScreenFlow Q&A
0
Help me Fix this PLEASE!
I have recovered some of my screenflow projects that I accidentally deleted, 2GB of .scc files are available inside the project but when I open it it shows me the following message:…
- Axel Cantero
- Axel_Cantero
- 2 wk ago
- 3 replies
- 29
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
0
External USB mic not recording
I use Screenflow Version 8.2.2 on Mojave 10.14.2 and when I got back in the program today after not using it for couple of weeks, I'm not able to record with my external USB mic.…
- Marco Bernard
- Marco_Bernard
- 2 wk ago
- 3 replies
- 37
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
- Answered
- Answered

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