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ScreenFlow Q&A

Question about ScreenFlow? Ask here. Or post a reply and share your knowledge.

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ScreenFlow Audio Driver & new T2 Macs
Link to FAQ Timeline of events macOS does not provide an API for which to capture system audio. This necessitates workarounds to capture system audio. Older versions of ScreenFlow utilized a kernel…
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 9 mths ago
- 256
- 2
- ScreenFlow Q&A
1
Adding ScreenFlow as a Trusted Source in Mojave
Adding ScreenFlow as a Trusted Source in Mojave. You should do this for Mic and Camera as well.
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 1 yr ago
- 371
- 1
- ScreenFlow Q&A
0
Copying and Pasting a Video Action's end state
When Copying and Pasting, in order to copy the Video Action's end state you must select the Video Action rather than just the clip. The Video Action will appear Yellow when selected.
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 1 yr ago
- 311
- ScreenFlow Q&A
1
Zoom.us File Compatibility
If your Zoom.us file has green artifacts in ScreenFlow please follow the instructions in the linked post to re-encode to a compatible format. The Issue is noted in our Knowledge Base here.…
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 1 yr ago
- 652
- 1
- ScreenFlow Q&A
2
ScreenFlow 7.3 Computer Audio Recording
ScreenFlow 7.3 has a new Audio Driver to capture computer audio due to changes in Apple hardware commencing with the iMac Pro. Computer Audio recording from Quicktime Player (and others) and from…
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 1 yr ago
- 878
- 2
- ScreenFlow Q&A
4
Fixing File Compatibility by re-encoding in Finder.
Some video files may not play back well in ScreenFlow or otherwise show no video at all. While we like to see the files to investigate compatibility there's a workaround which may help in the…
- CraigSModerator
- Telestream Desktop Forum Moderator
- CraigS
- 2 yrs ago
- 855
- 4
- ScreenFlow Q&A
0
How to: export webcam and screen recording as separate clips?
Question for the hive mind. I'm capturing the web camera and desktop simultaneously. Is there an option to export each source as a separate file? My workaround so far has been to move the webcam…
- Paul Steinberg
- Paul_Steinberg
- yesterday
- 3 replies
- 2
- Paul Steinberg4 min ago
- ScreenFlow Q&A
0
Freehand callout with rounded corners?
Hey all! Is it possible to add a freehand callout with rounded corners? Couldn't find a direct way to do that… Thanks!
- Diogo Assumpcao
- Diogo_Assumpcao
- yesterday
- 1 reply
- 3
- CraigSModerator1 hr ago
- ScreenFlow Q&A
0
When using an iPhone to record how do I just get what I am recording and not the rest of the screen?
I'm trying to use the iPhone as my camera to record along with the desktop. I'm using version 9, but it is recording the time at the top of the screen and the information at the bottom of the screen.…
- Glen House
- Glen_House
- yesterday
- 1 reply
- 3
- CraigSModerator1 hr ago
- ScreenFlow Q&A
0
Moving global clips to local file
When starting my project I accidently added my video clips into the global library instead of the media tab. I don't want these clips in the global library since they are very specific just for this…
- Till Schumann
- Till_Schumann
- 3 hrs ago
- 2
- ScreenFlow Q&A
0
Stock library copyrighted?
Hi! I just upgraded from screenflow 7 to screenflow 8. I also purchased the stock library subscription. Are all the contents (videos, audio,...) available in there royalty-free?…
- Dat Ngo
- Dat_Ngo
- 1 yr ago
- 17 replies
- 396
- Manuel Amunategui4 hrs ago
- ScreenFlow Q&A
0
Screenflow 6: Recording not showing in editor?
This started happening pretty recently, and I think it has something to do with the new Mac OS update. I press record on screen flow, but whenever I stop,…
- Lucas Jandrich
- Lucas_Jandrich
- 3 yrs ago
- 7 replies
- 1,858
- Jochen Gruenbeck8 hrs ago
- ScreenFlow Q&A
0
Trouble importing .mov video from iPhone
Hi, everyone -- Running ScreenFlow 7.3.1 on a MacBook Pro 15" screen running Mojave 10.14.6. I recorded several video clips on an iPhone 8 running iOS 13.3.…
- Brent Weaver
- Brent_Weaver
- 13 hrs ago
- 1
- ScreenFlow Q&A
0
Failure to send me licence information after paying for an upgrade
I am not happy. I bought an upgrade to Screenflow hours ago and they haven't sent me a licence email even though the payment went through and I got a confirmation from their payment facilitator.…
- Cathryn Easthope
- Cathryn_Easthope
- 19 hrs ago
- 1 reply
- 1
- Cathryn Easthope18 hrs ago
- ScreenFlow Q&A
0
Extract Mic Audio from Camera's Audio
My set up is a MAC Pro, a Logitek camera that also records sound, a separate Yeti mic (Blue). When I record, It appears the both audio sources (camera mic and Blue) are mixed together and placed…
- Bruce Baker
- Bruce_Baker
- 3 days ago
- 5 replies
- 6
- CraigSModerator20 hrs ago
- ScreenFlow Q&A
0
Viewing captures iPad on Mac while capturing.
Please tell me how I can view what I am recording on my Mac while screen capturing my iPad. I can only see the recording after I am finished. I would like to view what I am doing on my iPad and my…
- Bo
- cyan_celery
- 2 days ago
- 1 reply
- 4
- CraigSModerator20 hrs ago
- ScreenFlow Q&A
0
Screenflow Keystrokes only showing modifier keys.
Hi All, Screenflow is only showing modifier keys when I turn on keystrokes. I am using a MX Keys Logitech keyboard. I'm on mac os 10.15.3 and Screen flow 9.02.…
- Trevor Pearson
- Trevor_Pearson
- 5 days ago
- 2 replies
- 5
- Trevor Pearson22 hrs ago
- ScreenFlow Q&A
0
Webcam framerate?
Hi, I know that I can separately set the Timeline and Desktop recording Framerates. What about the webcam, is it possible to set it? If not, what does it use? I've a Logitec C920s Pro,…
- Davide Barranca
- Davide_Barranca
- 3 days ago
- 3 replies
- 6
- CraigSModerator3 days ago
- ScreenFlow Q&A
0
Can I boost volume on an entire track/lane (not clip-by-clip)?
Hi, I'm wondering if it's possible to change volume on a TRACK, not a CLIP. After I've made a whole bunch of edits, I'm noticing that I want to increase the volume of EVERYTHING on the track (my…
- Kestutis Daugirdas
- Kestutis_Daugirdas
- 5 days ago
- 3 replies
- 6
- CraigSModerator4 days ago
- ScreenFlow Q&A
0
Can not unlock the ScreenFlow tool. Error in the licensing server
I can not unlock the tool. It returns the error message.
- ALEXANDER KEL
- ALEXANDER_KEL
- 6 days ago
- 1 reply
- 2
- CraigSModerator4 days ago
- ScreenFlow Q&A
0
screenflow on laptop
I've purchased Screenflow 9 on my desktop back in November and would like to use the software on my laptop. I'm aware I will need to deactivate the license on my desktop but not sure of the next…
- Anoushka Boone
- Anoushka_Boone
- 9 days ago
- 8 replies
- 10
- CraigSModerator4 days ago
- ScreenFlow Q&A
0
After exporting; No sound, then static, then sound
For a while now I've had this problem where I export a project and sometimes there'd be 2-3 seconds of no audio, then static then the audio would cut in.…
- Shani Danington
- Shani_Danington
- 10 days ago
- 4 replies
- 14
- CraigSModerator5 days ago
- ScreenFlow Q&A
0
Export log for reference
Does ScreenFlow v9 have the option to log export settings of completed projects? Right now I'm adding to the filename and trying to add custom tags in the Finder to capture the workflow.…
- Melissa Green
- Melissa_Green
- 6 days ago
- 1 reply
- 3
- CraigSModerator5 days ago
- ScreenFlow Q&A
0
Computer specs
What type of Mac operating / RAM GB should my computer have? I am looking to buy a MacBook air
- Brandon Kagawa
- Brandon_Kagawa
- 1 yr ago
- 4 replies
- 162
- CraigSModerator6 days ago
- ScreenFlow Q&A
0
Is Screenflow Version 6.2.2. compatible with macOS Catalina
Hello, Could you please let me know, if my Screenflow Version 6.2.2. is compatible with macOS Catalina 10.15.3. Go64 gives me the message, that some components are 32-bit like…
- JStephan
- JStephan
- 7 days ago
- 1 reply
- 5
- CraigSModerator6 days ago
- ScreenFlow Q&A
0
Screenflow showing wrong Keystrokes
hi everybody, I am currently testing screenflow trial. i want my keystrokes to be visible. it works most of the times but other times it shows the keystroke 20times at once.…
- Simon Fraissler
- Simon_Fraissler
- 4 mths ago
- 17 replies
- 23
- CraigSModerator6 days ago
- ScreenFlow Q&A
0
Unable to start recording Desktop
I'm running ScreenFlow Pro 9.0.2 (31509) on MacOS Catalina 10.15.3. When I start to record, I get the following dialog: But I have it enabled in the control panel as seen here:…
- Brent Laminack
- Brent_Laminack
- 7 days ago
- 1 reply
- 3
- CraigSModerator6 days ago
- ScreenFlow Q&A
0
How Do I use MTS Video Files with ScreenFlow *?
Although SF8 will allow use of MTS files as media, SF8 will NOT recognize the audio tracks in the files. Here is a link to a 6.5MB MTS file as an example: https://www.dropbox.…
- JMichaelTX
- Jmichaeltx
- 7 days ago
- 7 replies
- 5
- CraigSModerator6 days ago
- ScreenFlow Q&A
0
Binary Store Save Failed
Anyone get this error? Just happened after I update Version 9 with the new update. Just stopped recording any video I try to make...I've closed it and restarted it. I've even restarted my mac.…
- Lewis Dennen
- Lewis_Dennen
- 2 mths ago
- 7 replies
- 12
- CraigSModerator7 days ago
- ScreenFlow Q&A
0
Multiple versions on a single computer?
I have licenses for both ScreenFlow 8 and ScreenFlow 9. Is it possible to install ScreenFlow 9 on the same computer that has SF8 already on it, and still keep the v8 copy working,…
- Craig Reed
- Craig_Reed
- 12 days ago
- 4 replies
- 8
- CraigSModerator11 days ago
- ScreenFlow Q&A
- Answered
- Answered
0
The document could not be saved
I get this message when I try to save my SF document and I have 200GB storage left out of 1TB on my harddrive so I was unable to retain hours of work. I also often get the dreaded spinning ball…
- Herman Drost
- Herman_Drost
- 13 days ago
- 3 replies
- 7
- CraigSModerator13 days ago
- ScreenFlow Q&A

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