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ScreenFlow Q&A

Question about ScreenFlow? Ask here. Or post a reply and share your knowledge.

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Can you use Blur and Mouse Cursor on same section?
Hey, I am trying to use the blur feature in the video and in the same section I want to use the mouse cursor option. I have tried everything I could think of but it will not let me put 2 of the same…
- Stevie Currie
- yesterday
- 21
- ScreenFlow Q&A
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Screenflow 6 is very frustrating!
This is a 10-second clip starting from around 5-minute into my 10-minute recording. I'm using late 2014 iMac 27" 5K, running OSX 10.12.5. Posted my spec as photo.…
- Ocean Ho
- 12 days ago
- 10 replies
- 124
- CraigSmoderator4 days ago
- ScreenFlow Q&A
0
Creating a Title Page
Just downloaded a trial of ScreenFlow... I want to create short product "how to" videos using screen capture, similar to the demo samples that are posted on the ScreenFlow site.…
- John O
- 5 days ago
- 4 replies
- 46
- Frank LowneyInsider4 days ago
- ScreenFlow Q&A
- Answered
- Answered
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Audio input level and quality problems
Having trouble with audio level and quality. I have a MOTU 24i/o connected to a 24ch mixer's direct outs. I run a stereo out from the MOTU and a mic input all to the desk and want to record the audio…
- Alex Banks
- 2 wk ago
- 7 replies
- 44
- CraigSmoderator5 days ago
- ScreenFlow Q&A
1
Screen Record on MacBook Pro - connected iPad Air
I am running Screen Flow 6.2.1 on a MacBook Pro that is using Sierra 10.12.4. I have connected an iPad Air running iOS 10.3.1. I have connected the two devices using a lightning to USB cable.…
- Scott Woods
- 2 mths ago
- 9 replies
- 162
- 1
- CraigSmoderator6 days ago
- ScreenFlow Q&A
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Help Getting error message ... "Error Domain=Scarlett Code =-1 ...
Error message ... "Error Domain=Scarlett Code =-1 ... I can't open an old file that is important. The message I am receiving is ScreenFlow was unable to open the file /Users/karen/Desktop/Photoshop…
- Karen Van Cader
- 8 days ago
- 1 reply
- 44
- CraigSmoderator6 days ago
- ScreenFlow Q&A
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.SCC File Recovery
Hi Screenflow team, Now I've been reading / searching for a while on this and have seen a few similar problems, but never a resolution, so I thought I'd try again.…
- Dylan Galletly
- 6 mths ago
- 15 replies
- 313
- CraigSmoderator11 days ago
- ScreenFlow Q&A
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How to stop video during a live recording
I want to start out with a video image of myself and then stop the video. Can that be done while recording or only in editing? Either way, how is that done?
- Barbara Roche
- 13 days ago
- 1 reply
- 29
- CraigSmoderator13 days ago
- ScreenFlow Q&A
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Issue with audio and video sound display not drawing
Ever since I've purchased ScreenFlow I've had the following issue and I think I've updated twice now. My issue is that when editing a video of mine the audio display bars of my mic and video in the…
- Andre Flory
- 4 wk ago
- 3 replies
- 48
- CraigSmoderator13 days ago
- ScreenFlow Q&A
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Screen Recording options greyed out
Hi all, I'm trying to trial the software and I want to turn on the mouse click feedback but all the options in the toolbar are greyed out. I tried it with an existing recording and a new one (see…
- Dan Smith
- 2 wk ago
- 1 reply
- 34
- CraigSmoderator13 days ago
- ScreenFlow Q&A
0
SF Version 6.2.2 (29341) crash with video recording
Hi, I have SF 6.2.2 on MacBook Air MAC OS Sierra 10.12.5. Every time I enable video recording (facetime) and built in mic (no external devices). SF shows count down timer circle but crashes before…
- Sukhbir Sethi
- 2 wk ago
- 3 replies
- 31
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
- Answered
- Answered
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Transferring ScreenFlow from Mac to a PC
Hello. I am sorry if this has been asked before but I couldn't find a specific answer and as usual I'm on a deadline. I have ScreenFlow on my MacBook Pro laptop.…
- Adrian Smith
- 2 wk ago
- 1 reply
- 28
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
0
Lagging video after split
Just upgraded to Screenflow 6.2.2, running on MacBook Pro, OS Sierra 10.12.5. This is new. When I split a video to splice it and add fade-out transition to the first segment and fade-in to the second,…
- Gerry Starnes
- 3 wk ago
- 4 replies
- 33
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
0
Multiple licences
Hi, I have just trailed Screenflow and think it would be useful for some members of my team. Do I need to purchase a $99 licence for each user or is there another way to pay for multiple users (eg 3)…
- Jonathan Grainger
- 3 wk ago
- 1 reply
- 41
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
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Is there any way I can get my code back?
I recently had my laptop die (power surge) and on it was screenflow. I had purchased the full version on it and have no way to get my code back on my new laptop.…
- Distopia
- 3 wk ago
- 1 reply
- 40
- CraigSmoderator2 wk ago
- ScreenFlow Q&A
1
Waveforms Only update when paused
Hello - I'm having trouble with 6.2.1 where the waveforms are really slow to draw. I've found I need to pause the video to get them to draw for me. How do I fix this?…
- Wes BosInsider
- 3 mths ago
- 32 replies
- 258
- 1
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
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video clip transition causes video to resize during transition
I am adding a video clip to timeline and added default start and end transition but this causes the videoclip to resize or only display the top right quadrant of the video. These are .…
- Michael Sullivan
- 3 wk ago
- 4 replies
- 52
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
0
CallOuts across clips
New to Screenflow. I needed to split a video clip to remove a bad section. Subsequently, I wanted to add a callout. The section I wanted to call out straddles the split.…
- Roger Clary
- 3 wk ago
- 4 replies
- 33
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
0
Nesting Clips resulting in blurring/lower quality image
Hi! EDIT: It's actually an issue when scaling up nested clips, e.g. nesting two clips that are at 30% scale, then scaling up the nested clip causes the image to blur (something which doesn't happen…
- Sacha Cohen
- 3 wk ago
- 1 reply
- 20
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
0
No tab 'License' in preference ScreenFlow 4.5.2
I want to update or upgrade my version ScreenFlow 4.5.2 but I don't have a tab in preference with License. See screenshot. 1. How can I update? 2. How can I upgrade to Screenflow 6? I have Mac,…
- Sonja
- 3 wk ago
- 3 replies
- 37
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
- Answered
- Answered
0
Screenflow Update?
Friday May 29th, 2017 Greetings from Toronto, Canada Recently I upgrade my Mac OS X version 10.6.8 to version OSX 7. Since then my Screenflow 4.0 won't be acknowledged by my iMac.…
- Dennis Kelly
- 4 wk ago
- 3 replies
- 101
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
0
Aligning soundtrack and video track
I made the error of deleting a small amount of sound track without including the video track. Is there a way to realign the tracks? Mary Lou
- Mary Frost
- 4 wk ago
- 1 reply
- 36
- CraigSmoderator3 wk ago
- ScreenFlow Q&A
0
Can't save
I'm brand new here, and I saw this problem on the old (now read only) format, but there wasn't a solution there. I can't save my video. The message reads:…
- Samuel Goldstein
- 1 mth ago
- 1 reply
- 24
- CraigSmoderator1 mth ago
- ScreenFlow Q&A
0
Media Library Empty?
Again, I'm new here but . . . it was completely fine at first. When I click on the Media Library, it's empty. Before I had all of my iPhoto pix there. Now, even if I click on "Add Media,…
- Samuel Goldstein
- 1 mth ago
- 1 reply
- 23
- CraigSmoderator1 mth ago
- ScreenFlow Q&A
0
How to export a batch of clips from the same source?
I have a recording of about 30mins, from which I would like to export various clips of different duration. Can this be done in batch, using In and Out points? Or do I need to export, wait,…
- Karel Segers
- 1 mth ago
- 1 reply
- 33
- CraigSmoderator1 mth ago
- ScreenFlow Q&A

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