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- CraigS
- Telestream Desktop Forum Moderator
- CraigS
- 4 yrs ago
- 131
- Switch Discussions
0
Switch does not play WMV3/WMA2-file
I have a bunch of old files in WMV3 WMA2 that I would like to be able to open (and rather to export). Flip4mac on my newer macs is able to read the video file, but not the sound.…
- Knut Audun Grodås Hauge
- Knut_Audun_Grodas_Hauge
- 3 yrs ago
- 4replies
- 34
- Last replyCraigS3 yrs ago
- Switch Discussions
0
video lags behind audio w/ AVC H264 .mp4 encoding
New to Switch (4.5.7) but noticing a consistent video lag in .mp4 files encoded via Adobe Media Encoder. The lag is not present in Windows 10's basic video player, VLC, etc.…
- AndyDV
- AndyDV
- 2 yrs ago
- 5replies
- 111
- Last replyCraigS2 yrs ago
- Switch Discussions
0
H264 social sizes in 5.0
Switch 5.0 (2614) can not play back H264 or Mp4 files in social size on my mac. 1x1 or 9x16. Mac OS 10.15.7. Image is like the old scrambled tv images from the 80's.…
- Marc Fisher
- Marc_Fisher
- updated 3 mths ago
- 3replies
- 7
- Last replyCraigS3 mths ago
- Switch Discussions
0
H.264 Raised black levels
Hi folks, I'm seeing raised black levels across all h.264 MP4 files on the latest Switch. ProRes, DNx etc are all working properly. Any ideas what is causing this? Thanks, Paul System:…
- Paul Willis
- Paul_Willis
- 1 yr ago
- 2replies
- 32
- Last replyMarc Fisher3 mths ago
- Switch Discussions
0
I cannot play wmv in power point
Last week I bought the Switch pro and I downloaded it to my mac which use high sierra software... I followed the advice of your website who recommend Switch to replace the Flip4mac...…
- Ahmad R S
- Ahmad_R_S
- 4 yrs ago
- 9replies
- 246
- Last replyAndrew Gimson3 mths ago
- Switch Discussions
2
Menu bar icon should be red when recording
It's very difficult to distinguish when I screenflow is either recording or on pause since the two icons are way too similar. I was thinking another solution for pause was making the red circle icon…
- Alejandro Hernández
- Creator
- Alejandro_Hernandez
- 9 mths ago
- 3replies
- 12
- 2
- Last replyCraigS9 mths ago
- Switch Discussions
0
Extract an excerpt of a video
I'm editing a long video and extracting some excerpts as I go. It seems like this should be easier than I'm making it, so either this is a feature request or a request for instructions.…
- J. B. Rainsberger
- J_B_Rainsberger
- 6 yrs ago
- 6replies
- 619
- Last replypasquale1 yr ago
- Switch Discussions
1
Hiding Content Resolution During Playback
Hello all, I'm looking for a cleaner playback interface for clients and noticed that the display resolution is baked into the playback window. Is there any way to hide this?…
- Sam Wall
- Sam_Wall
- 1 yr ago
- 9
- 1
- Switch Discussions
0
IMSC 1.1 JPN Subtitles Support
Hello there, I wanted to ask if switch pro supports playback of IMSC 1.1 Japanese ttml subtitles? Thanks!
- Karim Gawish
- Karim_Gawish
- 2 yrs ago
- 2replies
- 14
- Last replyCraigS2 yrs ago
- Switch Discussions
0
Problem with playback of JPEG 2000 MXF OP1a file
Hi there, I am wondering if anyone has any ideas as to why the playback of a transcoded MP4-> MXF file has this diagonal distortion? The original video was created with a smart phone.…
- Julia
- Julia
- updated 3 yrs ago
- 10replies
- 114
- Last replyCraigS3 yrs ago
- Switch Discussions
0
2020 Black Magic Mini Monitor with switch 9.99 player
Hello can I play MP4 files in the switch player and output them HD-SDI 1080i on the 2020 Black Magic Mini Monitor? In addition can I embed or separate the audio to the computer sound card?…
- Jim W
- Jim_W
- 3 yrs ago
- 4replies
- 133
- Last replyCraigS3 yrs ago
- Switch Discussions
0
Streaming with multiple cameras via Wirecast
Hey all, I have a tech question about live streaming on Twitch I have been searching and searching for a detailed equipment list to stream 3-4 static cameras using my PC but cannot find what I need.…
- BenjaminMason
- BenjaminMason
- 3 yrs ago
- 1reply
- 58
- Last replyCraigS3 yrs ago
- Switch Discussions
0
h265 playback is garbled / green
Hi, I am seeing non-playback of an h265 mp4. The audio will play but video just looks like the attached screenshot. Video plays back in other applications (QTX, VLC), switch doesn't like it.…
- Dan C
- Dan_C.1
- 3 yrs ago
- 2replies
- 32
- Last replyCraigS3 yrs ago
- Switch Discussions
1
Cannot read fonts in menus of Switch in Dark Mode (Mojave 10.14.6). Help?
I just downloaded the newest version of the basic Switch player 4.5.6. I bought the licence and upgraded the trial version I had been using with this one.…
- Julia
- Julia
- 3 yrs ago
- 7replies
- 13
- 1
- Last replyCraigS3 yrs ago
- Switch Discussions
0
Switch crashes during .itsmp export
Hi all, We are trying to convert Pro Res HQ 422 files into .itsmp packages, but there are some files which always cause Switch to crash when we try to export them.…
- Annie Partridge
- Annie_Partridge
- 3 yrs ago
- 5
- Switch Discussions
0
changing the bit rate
Hi, Me trying to transcode .mov to .wmv file unfortunately I wasn't able to change the bit rate and the bit depth is this normal for Switch. Because I really need to change the Bit rate and the bit…
- sam
- sam.2
- 4 yrs ago
- 6replies
- 21
- Last replyCraigS3 yrs ago
- Switch Discussions
0
Waveform
Does anyone know if there's currently a beta program for Switch that maybe has waveform built in?
- George E. Kennedy, Jr
- Video Creator in the production and live event space. I Produce, Shoot, Edit, Engineer, and Stream.
- gekjr
- 4 yrs ago
- 5replies
- 25
- Last replyCraigS4 yrs ago
- Switch Discussions
0
cannot download the driver
! cannot download the driver. I bought screenflow at the appstore yesterday. When I want to download it from telestream, it says, it is not allowed. What shall I do? Thanks
- Lylyhannah
- Lylyhannah
- 4 yrs ago
- 1reply
- 49
- Last replyCraigS4 yrs ago
- Switch Discussions
0
Where should my folders be?
As I recall, there used to be a folder for finished documents, and a scratch folder. At this time, I can't figure out where I should be saving my recordings. It gives me a totally open choice...…
- helen harry
- helen_harry
- 4 yrs ago
- 1reply
- 45
- Last replyCraigS4 yrs ago
- Switch Discussions
0
MXF OP1A playback
I am testing Switch (basic version). I get a messge saying that I can't play back MXF OP1a files from Avid Media Composer without a watermark as I need a licence for DNxHD.…
- Roger Shufflebottom
- Video editor, writer and teacher
- Roger_Shufflebottom
- 4 yrs ago
- 3replies
- 308
- Last replyCraigS4 yrs ago
- Switch Discussions
0
Switch Glitch?
Playing an export from Avid Media Composer. Exported as XDCam HD 50Mbps. The video plays forward and backward just fine. When I use the arrow key to back up frame-by-frame, also fine.…
- Dave Davis
- Dave_Davis
- 5 yrs ago
- 5replies
- 634
- Last replyCraigS5 yrs ago
- Switch Discussions
0
Video cache issue
Hi all, I'm having issues with a re-imported video file with muxed subs because it's assuming that I'm watching an old file (which is not true because this new one has different line 21 subs).…
- Pedro Souto
- Pedro_Souto
- 6 yrs ago
- 4replies
- 641
- Last replyCraigS6 yrs ago
- Switch Discussions
0
wrong Field Order in ProRes4444 File
Hey. I rendred a Movie from Premiere/Media Encoder as Interlaced (25i Upper Field First). Apps like FinalCut and Adobe Family flag the File as interlaced, SWITCH tells me "progressive".…
- Jan
- Jan_Wiechmann
- 5 yrs ago
- 3replies
- 378
- Last replyCraigS5 yrs ago
- Switch Discussions
0
Switch4 flags inside
I thought I would use this file to save TC as chapter points. I see that the flags file is a simple xml, but I do not understand how the start and end times are calculated.…
- Petr Simunek
- Technical Operator
- Petr_Simunek
- 5 yrs ago
- 8replies
- 480
- Last replyCraigS5 yrs ago
- Switch Discussions

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