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Switch Q&A

Questions about Switch? Ask here. Or post a reply and share your knowledge.

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My Switch Pro 3 has just turned into a beta version!!
Hi Guys, Woke up this morning and Switch is reporting my beta has expired. Did all the usual things. Restarted the machine. Re-downloaded the version from the site. Alas nothing.…
- Rodney Bolt
- Rodney_Bolt
- 2 yrs ago
- 19 replies
- 1197
- CraigSmoderator2 yrs ago
- Switch Q&A
- Answered
- Answered
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Playing video imbedded in PowerPoint
I am unable to play video in a PowerPoint presentation made by others. Can Switch help me play the video and if so, how. I am minimally computer literate.…
- Warren T Lavery
- Warren_T_Lavery
- 1 mth ago
- 7 replies
- 106
- CraigSmoderator3 days ago
- Switch Q&A
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Switch - Can I set a separate audio output?
Is there a way to set the audio (from a movie) to play back through an external device? I see that you can set the video to play back through devices like the T-Tap,…
- TT
- maroon_zebra
- 2 wk ago
- 1 reply
- 21
- CraigSmoderator2 wk ago
- Switch Q&A
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Anyone know if Switch Pro can take .cap caption files?
I don't see .cap listed as an acceptable caption format for Switch Pro. Just curious if anyone knows whether it does.
- Patrick Caneday
- Patrick_Caneday
- 1 mth ago
- 3 replies
- 54
- CraigSmoderator1 mth ago
- Switch Q&A
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Auto-play file upon open?
Is there a way to make Switch automatically start playing a movie as soon as it is opened?
- Patrick Moynihan
- Patrick_Moynihan
- 3 mths ago
- 3 replies
- 136
- CraigSmoderator3 mths ago
- Switch Q&A
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Rotating A Video?
I have the "mid-level" Switch 4.X. How the heck do I rotate the video? Thank you, Paul
- Paul P. Soucek
- Paul_P_Soucek
- 5 mths ago
- 1 reply
- 209
- CraigSmoderator5 mths ago
- Switch Q&A
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Can't activate Switch 4
Just purchased Switch 4.1.1 but can't get serial number to activate. Need help.
- Tammy Blair
- Tammy_Blair
- 5 mths ago
- 1 reply
- 135
- CraigSmoderator5 mths ago
- Switch Q&A
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Video output via SDI on AJA Io4K only showing black
I'm currently testing Switch 4.1.1 on a late 2013 Mac Pro running 10.11.6. It's the Pro features that I would really need for running off shows real time to our server with 608 and 708 captions,…
- Tina B.
- Tina_B
- 6 mths ago
- 3 replies
- 109
- CraigSmoderator6 mths ago
- Switch Q&A
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"file can harm your computer..."
I just downloaded Switch Player ($9.99 version) using Chrome and I get this message: "This type of file can harm your computer. Do you want to keep Switch-4.1.1.dmg anyway?"
- Ron Starr
- Ron_Starr
- 6 mths ago
- 3 replies
- 138
- CraigSmoderator6 mths ago
- Switch Q&A
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Switch Activation
I sent this question to support, but I wanted to run this by the forum. My college purchased a WireCast 110 system and it is currently running Switch 3.…
- Matthew Lawson
- Matthew_Lawson
- 7 mths ago
- 4 replies
- 176
- CraigSmoderator7 mths ago
- Switch Q&A
- Answered
- Answered
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Activation failure (Switch 4.1)
Purchased switch 4.1 yesterday....activation not possible (Error 3004). Offline activation also not possible (Error 3999). Servers not responding from Telestream end. Please help.....…
- Deepak Kandpal
- Deepak_Kandpal
- 7 mths ago
- 1 reply
- 145
- CraigSmoderator7 mths ago
- Switch Q&A
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internet radio with switch
Hi, Can anybody help me please? I listen to internet music radio station and the format is windows based. As i have a macbook I always used flip4mac to listen to this with no problems at all.…
- pete
- pete
- 7 mths ago
- 3 replies
- 168
- CraigSmoderator7 mths ago
- Switch Q&A
- Answered
- Answered
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Missing a chunk of caption track in Screenflow 5
Hey there all. I've been using Screenflow to create a course with captions and I've never seen this before. There's a chuck of caption track just missing in the middle of my project (see screenshot).…
- Louie Brie
- Louie_Brie
- 2 yrs ago
- 7 replies
- 568
- Rory Maloneyofficial rep7 mths ago
- Switch Q&A
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P2 rewrap to .mov
This scenario is as old as the hills. I’m looking to rewrap P2 card formatted DVCProHD to DVCPRoHD wrapped as a .mov. This is a standard feature in FCP7 log and transfer but we are moving away from…
- Michael
- Michael.2
- 8 mths ago
- 3 replies
- 137
- CraigSmoderator8 mths ago
- Switch Q&A
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Blank space when displaying .mcc files
When displaying .mcc files Switch adds extra space on the right side that is not displayed when working on the project in CaptionMaker. Am I missing a setting in my project or Switch 3.1? Thanks, Ty
- Eli Whitaker
- Eli_Whitaker
- 11 mths ago
- 1 reply
- 177
- CraigSmoderator11 mths ago
- Switch Q&A
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Playlist available?
We're thinking about purchasing the Switch Player but I have a question before doing so: Does any flavour of the Switch Players offer the facility of playing back,…
- Ackel Gjöres
- Ackel_Gjores
- 1 yr ago
- 3 replies
- 302
- CraigSmoderator1 yr ago
- Switch Q&A
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How to work with Stereo LtRt?
Why the audio type changes to dual channel when the channels are labeled Lt and Rt. Why does not Stereo leave? And why LtRt make the dual mono output? I'm sending this audio to the Dolby Pro Logic…
- Petr Simunek
- Technical Operator
- Petr_Simunek
- 1 yr ago
- 3 replies
- 431
- CraigSmoderator1 yr ago
- Switch Q&A
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Saving the settings
It is possible to save the modified setting video parameters? For example, Clean aperture values, languages for audio streams, added subtitles files (itt), chapters points etc.…
- Petr Simunek
- Technical Operator
- Petr_Simunek
- 2 yrs ago
- 5 replies
- 496
- CraigSmoderator1 yr ago
- Switch Q&A
0
How to set custom bit rate during export?
Hi everyone and thanks for reading. My question which I hope someone can assist me with is how do we set a custom bit rate for my MOV movie file when transcoding from ProRes 422 LT to H.…
- Zahari M
- Zahari_M
- 1 yr ago
- 5 replies
- 462
- CraigSmoderator1 yr ago
- Switch Q&A
- Answered
- Answered
0
Background video stops working after a few seconds in Screenflow
I have Screenflow 6.2 and green screened myself using the imac built in camera. I then imported a motion background from videoblocks and put it in the timeline.…
- Alan Feller
- Alan_Feller
- 1 yr ago
- 1 reply
- 327
- CraigSmoderator1 yr ago
- Switch Q&A
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Audio Channel Order different in Switch than other prgms.
I created an mp4 using Episode Pro and mapped my audio channels using the SMPTE setting: L, R, C, Lfe, Ls, Rs. However, when this plays back in Switch the audio shows C, L, R, Ls, Rs, Lfe mapping.…
- Ben Cohen
- Ben_Cohen
- 2 yrs ago
- 8 replies
- 581
- CraigSmoderator1 yr ago
- Switch Q&A
0
Export iTunes with chapters
Hi I have the source 24fps progresive. When I make the chapters points and exporting it to the itunes package then the metadata.xml file containts wrong timecode_format.…
- Petr Simunek
- Technical Operator
- Petr_Simunek
- 2 yrs ago
- 5 replies
- 588
- CraigSmoderator2 yrs ago
- Switch Q&A
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OMNEON MXF OP1a file and closed captions?
Does the Plus version of Switch playback captions in the OMNEON mxf format? Vantage creates that file so I would suspect you know the full specifications. Thanks!
- Mike Daigle
- Mike_Daigle
- 2 yrs ago
- 1 reply
- 542
- CraigSmoderator2 yrs ago
- Switch Q&A
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Switch Pro + Blackmagic Intensity Pro 4K Playback
Hio, I'm looking for a media player that would allow me to output video through my Blackmagic Intensity pro 4K to a projector fro client aproval. Someone suggested Telestream Switch,…
- Miky Coud
- Miky_Coud
- 2 yrs ago
- 3 replies
- 909
- CraigSmoderator2 yrs ago
- Switch Q&A
0
Is there a way to have Audio Channels open automatically?
I use Switch to quality check audio levels and subtitles, I know the Audio shortcut is Ctrl+U but is there a way to have them open automatically? Instead of having to turn them on all the time?
- Rebecca Burtnik
- Rebecca_Burtnik
- 2 yrs ago
- 1 reply
- 416
- CraigSmoderator2 yrs ago
- Switch Q&A

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