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Switch Q&A

Questions about Switch? Ask here. Or post a reply and share your knowledge.

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My Switch Pro 3 has just turned into a beta version!!
Hi Guys, Woke up this morning and Switch is reporting my beta has expired. Did all the usual things. Restarted the machine. Re-downloaded the version from the site. Alas nothing.…
- Rodney Bolt
- Rodney_Bolt
- 3 yrs ago
- 19 replies
- 1,391
- CraigSModerator3 yrs ago
- Switch Q&A
- Answered
- Answered
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Audio plays for a second or two and then stops
I just purchased Switch today and am experimenting with its features. Playing some mp4 files, the audio will play for a brief time and then stop. If I click on another section of the timeline,…
- Quartet Player
- Quartet_Player
- 1 mth ago
- 1 reply
- 3
- CraigSModerator1 mth ago
- Switch Q&A
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How Do I get QuickTime Time Code in Inspector
I'm not sure if this is a problem, but when I have timecode on quicktime track selected, the inspector reports a different time code (Switch timecode).…
- Dean
- Dean.2
- 2 mths ago
- 3 replies
- 10
- CraigSModerator2 mths ago
- Switch Q&A
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Switch Pro 4.5.3
Trying to QC a textless version of a show with 8 channels present. 7 and 8 are stereo mixed minus the narrative /vo which reside on 1. Trying to check each channel to verify audio on single tracks,…
- Dean
- Dean.2
- 4 mths ago
- 8 replies
- 22
- CraigSModerator2 mths ago
- Switch Q&A
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Audio Meters - Average and Peak
Does the inspector or the Meters provide a final average and true peak level once the file is completed front to end. Does Switch Inspect the whole file and give you the average and true peak…
- Dean
- Dean.2
- 2 mths ago
- 1 reply
- 6
- CraigSModerator2 mths ago
- Switch Q&A
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Scripting supported?
Does switch support any scripting languages? Thanks Jean
- Jean Dupont
- Jean_Dupont
- 5 mths ago
- 1 reply
- 10
- CraigSModerator5 mths ago
- Switch Q&A
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"Prefer External Device" not working
Hi there, We are using version 4.5.4 (9751) of Switch Player with the T-Tap device. When we have multiple files open, each time we switch between them,…
- a j
- a_j
- 8 mths ago
- 7 replies
- 28
- CraigSModerator8 mths ago
- Switch Q&A
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Playing video imbedded in PowerPoint
I am unable to play video in a PowerPoint presentation made by others. Can Switch help me play the video and if so, how. I am minimally computer literate.…
- Warren T Lavery
- Warren_T_Lavery
- 1 yr ago
- 12 replies
- 652
- CraigSModerator8 mths ago
- Switch Q&A
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Freeze and play (switch pro)
Hi, while playing PRORES files in switch pro player it slightly freeze and play in the entire movie (seems like judder) but i didn't face any issue with the same file in quick time player,…
- Portarasu
- Portarasu
- 11 mths ago
- 8 replies
- 19
- CraigSModerator10 mths ago
- Switch Q&A
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Change Order "show audio meters"
Hi, I have configurated in Vantage V7.2 audio output Eac3 5.1 as: Ch1->L Ch2->R Ch3->C Ch4->LFE Ch5->Ls Ch6->Rs Based in SMPTE. In Switch "Show Audio Meters",…
- Jesika
- Jesika
- 1 yr ago
- 5 replies
- 99
- CraigSModerator1 yr ago
- Switch Q&A
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Playlist available?
We're thinking about purchasing the Switch Player but I have a question before doing so: Does any flavour of the Switch Players offer the facility of playing back,…
- La Ca
- La_Ca
- 1 yr ago
- 1 reply
- 39
- CraigSModerator1 yr ago
- Switch Q&A
0
Switch Pro + Blackmagic Intensity Pro 4K Playback
Hio, I'm looking for a media player that would allow me to output video through my Blackmagic Intensity pro 4K to a projector fro client aproval. Someone suggested Telestream Switch,…
- Miky Coud
- Miky_Coud
- 3 yrs ago
- 9 replies
- 1,167
- CraigSModerator1 yr ago
- Switch Q&A
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Audio scrubbing
Good day, Why can't you audio scrub in Telestream Switch? I have gone through the guts and researched to the bone. Is there a setting so when I jog/scrum I can hear audio frame by frame?…
- Drew C Crossman
- Drew_C_Crossman
- 1 yr ago
- 50
- Switch Q&A
1
Export iTunes with chapters
Hi I have the source 24fps progresive. When I make the chapters points and exporting it to the itunes package then the metadata.xml file containts wrong timecode_format.…
- Petr Simunek
- Technical Operator
- Petr_Simunek
- 3 yrs ago
- 5 replies
- 760
- 1
- CraigSModerator3 yrs ago
- Switch Q&A
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Switch on server
Hi Is it possible to run Switch on a server, acessed remotly? FOr example on a Mac server or windows server? What could be troublesome, or what would be the advantages? If not,…
- Marcos Chagallo
- Marcos_Chagallo
- 1 yr ago
- 1 reply
- 151
- CraigSModerator1 yr ago
- Switch Q&A
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can u help me
I don't see .cap listed as an acceptable caption format for Switch Pro. Just curious if anyone knows whether it does
- Tuan nguyen
- Tuan_nguyen
- 1 yr ago
- 1 reply
- 104
- CraigSModerator1 yr ago
- Switch Q&A
0
Switch - Can I set a separate audio output?
Is there a way to set the audio (from a movie) to play back through an external device? I see that you can set the video to play back through devices like the T-Tap,…
- TT
- maroon_zebra
- 1 yr ago
- 1 reply
- 136
- CraigSModerator1 yr ago
- Switch Q&A
0
Anyone know if Switch Pro can take .cap caption files?
I don't see .cap listed as an acceptable caption format for Switch Pro. Just curious if anyone knows whether it does.
- Patrick Caneday
- Patrick_Caneday
- 1 yr ago
- 3 replies
- 134
- CraigSModerator1 yr ago
- Switch Q&A
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Auto-play file upon open?
Is there a way to make Switch automatically start playing a movie as soon as it is opened?
- Patrick Moynihan
- Patrick_Moynihan
- 1 yr ago
- 3 replies
- 283
- CraigSModerator1 yr ago
- Switch Q&A
0
Rotating A Video?
I have the "mid-level" Switch 4.X. How the heck do I rotate the video? Thank you, Paul
- Paul P. Soucek
- Paul_P_Soucek
- 1 yr ago
- 1 reply
- 326
- CraigSModerator1 yr ago
- Switch Q&A
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Can't activate Switch 4
Just purchased Switch 4.1.1 but can't get serial number to activate. Need help.
- Tammy Blair
- Tammy_Blair
- 2 yrs ago
- 1 reply
- 236
- CraigSModerator2 yrs ago
- Switch Q&A
0
Video output via SDI on AJA Io4K only showing black
I'm currently testing Switch 4.1.1 on a late 2013 Mac Pro running 10.11.6. It's the Pro features that I would really need for running off shows real time to our server with 608 and 708 captions,…
- Tina B.
- Tina_B
- 2 yrs ago
- 3 replies
- 244
- CraigSModerator2 yrs ago
- Switch Q&A
0
"file can harm your computer..."
I just downloaded Switch Player ($9.99 version) using Chrome and I get this message: "This type of file can harm your computer. Do you want to keep Switch-4.1.1.dmg anyway?"
- Ron Starr
- Ron_Starr
- 2 yrs ago
- 3 replies
- 241
- CraigSModerator2 yrs ago
- Switch Q&A
0
Switch Activation
I sent this question to support, but I wanted to run this by the forum. My college purchased a WireCast 110 system and it is currently running Switch 3.…
- Matthew Lawson
- Matthew_Lawson
- 2 yrs ago
- 4 replies
- 294
- CraigSModerator2 yrs ago
- Switch Q&A
- Answered
- Answered
0
Activation failure (Switch 4.1)
Purchased switch 4.1 yesterday....activation not possible (Error 3004). Offline activation also not possible (Error 3999). Servers not responding from Telestream end. Please help.....…
- Deepak Kandpal
- Deepak_Kandpal
- 2 yrs ago
- 1 reply
- 272
- CraigSModerator2 yrs ago
- Switch Q&A
0
internet radio with switch
Hi, Can anybody help me please? I listen to internet music radio station and the format is windows based. As i have a macbook I always used flip4mac to listen to this with no problems at all.…
- pete
- pete
- 2 yrs ago
- 3 replies
- 288
- CraigSModerator2 yrs ago
- Switch Q&A
- Answered
- Answered

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