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Re: NDI 5 @Jean-Pierre Kousz If you don't mind, please try reinstalling NDI 4 Tools. I've sent you a download link for it through the support case if needed.
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- Wirecast Beta Discussion
- Reported - view
Re: NDI 5 Hi Jean-Pierre. To clarify, is it just the NDI output from Wirecast that you are unable to view? Are you able to view any other NDI signals generated by applications on the Wirecast Gear unit?…
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- Wirecast Beta Discussion
- Reported - view
Re: BMD Quad HDMI Video Sluggish Hello Randorn, please check your private messages. The Wirecast team has a build of Wirecast they would like you to try.
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- Wirecast Capture Devices and Sources Q&A
- Reported - view
Re: Screenflow Export Freezes at about 90% complete @Ron Golden I'm sorry to hear that the reset did not help. At this point I'd like to have you work with one of our ScreenFlow technicians to troubleshoot the issue.…
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- ScreenFlow Q&A
- Reported - view
Re: Streaming To Facebook Group Drops @Harry Whelchel Sorry, meant to say the "Wirecast_Trace_Log" file.
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- Wirecast Streaming-Recording Q&A
- Reported - view
Re: Zoom-in on a particular area of the screen This would be a great feature to add to ScreenFlow. Please fill out a support form so we can get it to the ScreenFlow support team and keep you updated on the status of the request ( http://www.…
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- ScreenFlow Discussions
- Reported - view
Re: ScreenFlow 10 on two devices @Claudia Henrichs You can download the current version of ScreenFlow as well as previous versions from our customer download center ( https://dynamic.telestream.net/downloads/login.…
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- ScreenFlow Q&A
- Reported - view
Re: Streaming To Facebook Group Drops @Harry Whelchel Thanks for the update. My initial suspicion was that the system might have become overloaded at some point. The 1080p60 was the red flag for me.…
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- Wirecast Streaming-Recording Q&A
- Reported - view
Re: Video Not Recording @Jimmy Newland Correct.
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- ScreenFlow Discussions
- Reported - view
Re: Video Not Recording @Jimmy Newland The ScreenFlow beta is not publicly available. The ScreenFlow team is currently wrapping it up for public release very soon.
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- ScreenFlow Discussions
- Reported - view
Re: Menu problem @Petre Mezvrishvili At this point, I think it would be best if we can get one of our Wirecast support technicians working with you. Please fill out a support ticket here ( http://www.telestream.…
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- 1
- Wirecast User Interface Q&A
- Reported - view
Re: Wirecast stops sending audio to program between Shots @Joe Vondenhuevel Thanks for the update. I'll pass it along to the Wirecast team.
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- Wirecast Streaming-Recording Q&A
- Reported - view
Re: Streaming To Facebook Group Drops Sorry to hear about the problems you have been having while live streaming to Facebook Live. You mentioned that the stream stopped early twice. Did both of these events happen recently?…
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- Wirecast Streaming-Recording Q&A
- Reported - view
Re: BMD Quad HDMI Video Sluggish I've reported your issue to the Wirecast team. Internal reference WIRE-19119.
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- Wirecast Capture Devices and Sources Q&A
- Reported - view
Re: Screenflow Scc. file corrupted again @Suzanne Raphael I'm sorry to hear that the ScreenFlow recovery tool did not recover your file. I'd like to have our ScreenFlow support team work with you to see what we can do to improve the…
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- ScreenFlow Q&A
- Reported - view
Re: Multiple screen recording was working on Mac M1, now is not. There could be a couple things going on. We'll need to do a deeper dive into the issue(s). Please fill out a support ticket and one of our ScreenFlow technicians will work with you on this issue (…
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- 1
- ScreenFlow Discussions
- Reported - view
Re: Synchronizing video and audio from CamLink 4k @Gleichner We would like to have you fill out a support ticket and work with one of our ScreenFlow technicians on this issue (…
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- ScreenFlow Q&A
- Reported - view
Re: Screenflow Export Freezes at about 90% complete We would like to have you try resetting ScreenFlow and attempting the export again. Here is a link to an article with instructions on how to reset ScreenFlow ( https://telestream.secure.force.…
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- ScreenFlow Q&A
- Reported - view
Re: Menu problem Is this happening with brand new Wirecast documents as well as previously saved Wirecast documents? If only with previously saved Wirecast documents, what version of Wirecast was used to create the…
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- Wirecast User Interface Q&A
- Reported - view
Re: Screen capture source flickering Sounds like you are using the Wirecast screen capture shot. Are you using monitor, window or game capture type? What application are you trying to capture? What model Mac are you using?
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- Wirecast Capture Devices and Sources Q&A
- Reported - view
Re: Video Not Recording @Jimmy Newland The ScreenFlow team is working on a fix as we speak and hope to have it out soon. Unfortunately I am not aware of a workaround at this time.
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- ScreenFlow Discussions
- Reported - view
Re: Audio Out Of Sync On YouTube @Moxu Interesting. If I am understanding correctly, while the stream is live on YouTube it is in sync. Once the live stream ends and YouTube Studio turns it into a VOD, the audio is out of sync.…
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- Wirecast Streaming-Recording Q&A
- Reported - view
Re: Audio Out Of Sync On YouTube Typically video / audio sync issues in the live stream are caused by either insufficient internet upload bandwidth and / or high CPU usage. Even using the Wirecast virtual camera / microphone will…
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- Wirecast Streaming-Recording Q&A
- Reported - view
Re: Audio Out Of Sync On YouTube Using the Wirecast virtual camera / microphone to send the live stream to YouTube is a little unconventional. Do mind if I ask why you are using this workflow over using the YouTube output…
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- Wirecast Streaming-Recording Q&A
- Reported - view
Re: How can I match a timeline clip to the original content? Unfortunately, there isn't an option in ScreenFlow to select clips in the timeline and then have the corresponding clip in the media library be highlighted.…
- Robert PModerator
- Support Services Tech
- Robert_P
- 1 yr ago
- ScreenFlow Q&A
- Reported - view

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Robert P

Robert_P

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