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Re: Screenflow track thumbnails suddenly not generating from screen recording @CraigS Yes! It's back to normal. I can go back to using Screenflow again. Many thanks to you for following up and to the rest of the team for figuring it out. -Bob
- Bob Schaffel
- Bob_Schaffel.1
- 6 mths ago
- ScreenFlow Discussions
- Reported - view
Re: Screenflow track thumbnails suddenly not generating from screen recording @CraigS Any update on Investigation FLOW-11479? Thanks.
- Bob Schaffel
- Bob_Schaffel.1
- 8 mths ago
- ScreenFlow Discussions
- Reported - view
Re: Screenflow track thumbnails suddenly not generating from screen recording @CraigS said: Bob Schaffel Your JPEGs. Is this how it's supposed to look? If not then perhaps it's related to your thumbnail issue. They don't show a timeline.…
Attachment
- Bob Schaffel
- Bob_Schaffel.1
- 10 mths ago
- ScreenFlow Discussions
- Reported - view
Re: Screenflow track thumbnails suddenly not generating from screen recording @CraigS You just need to look at the first Zip file in the last post. Not sure how all the duplicates got added to the upload. Sorry about that. -Bob
- Bob Schaffel
- Bob_Schaffel.1
- 10 mths ago
- ScreenFlow Discussions
- Reported - view
Re: Screenflow track thumbnails suddenly not generating from screen recording @CraigS Your website won't let me upload the .screenflow files because they are too large. I have zipped the folder from the Library and included it below.…
Attachments
- Bob Schaffel
- Bob_Schaffel.1
- 10 mths ago
- ScreenFlow Discussions
- Reported - view
Re: Screenflow track thumbnails suddenly not generating from screen recording @CraigS said: Your attached JPEGs appear black so it's not clear what they are supposed to show. @CraigS The attached JPEGs were supposed to be the Track Thumbnails of the screen recording.…
- Bob Schaffel
- Bob_Schaffel.1
- 10 mths ago
- ScreenFlow Discussions
- Reported - view
Re: Screenflow track thumbnails suddenly not generating from screen recording @CraigS The problem persists... I tried a bunch of things enumerated below. But here is some new information: ScreenFlow is creating thumbnails files at the time of the recording – But they are…
Attachments
- Bob Schaffel
- Bob_Schaffel.1
- 10 mths ago
- ScreenFlow Discussions
- Reported - view
Re: Screenflow track thumbnails suddenly not generating from screen recording Here's the screenshot I forgot to attach.
Attachment
- Bob Schaffel
- Bob_Schaffel.1
- 10 mths ago
- ScreenFlow Discussions
- Reported - view
Re: Screenflow track thumbnails suddenly not generating from screen recording I tried your suggestion and clicked the Reset ScreenFlow button: No change. Also, I checked the Security & Privacy settings... ScreenFlow appears to have been properly enabled.…
- Bob Schaffel
- Bob_Schaffel.1
- 10 mths ago
- ScreenFlow Discussions
- Reported - view
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Screenflow track thumbnails suddenly not generating from screen recording
When I make a new recording, there are no track thumbnails in the timeline for the screen recording. When I open up an existing .screenflow file that used to display track thumbnails for the screen…
- Bob Schaffel
- Bob_Schaffel.1
- 10 mths ago
- 21replies
- 38
- ScreenFlow Discussions

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Bob Schaffel

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Joined: 22 Mar 2022

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