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Re: Upgrade pricing @CraigS Everything is fine. The program gave an error, and then it was updated and works on the latest version. If so, we will contact you by mail. Thank you!
- Ilqar
- Ilqar
- 2 mths ago
- Wirecast Everything Else Q&A
- Reported - view
Re: Upgrade pricing @CraigS Hello. Can you check our License key. Right now we buy support access for 1 year. But we cant update. What problem ?
- Ilqar
- Ilqar
- 2 mths ago
- Wirecast Everything Else Q&A
- Reported - view
Re: Upgrade pricing @CraigS we had some difficulties with version 14. We removed it and downloaded version 15 from the site. The latest one. We have the key, but the app says we can't use version 15 because we haven't…
- Ilqar
- Ilqar
- 10 mths ago
- Wirecast Everything Else Q&A
- Reported - view
Re: Upgrade pricing @CraigS Well, when I choose this version for purchase on the site, it shows 199 dollars in the invoice. Why?
- Ilqar
- Ilqar
- 10 mths ago
- Wirecast Everything Else Q&A
- Reported - view
Re: Upgrade pricing @CraigS we bought "Wirecast Standard Email Support including Free Upgrades Renewal" for 99$
- Ilqar
- Ilqar
- 10 mths ago
- Wirecast Everything Else Q&A
- Reported - view
Re: Upgrade pricing @CraigS Ok, how do I know what version we have? Looks like the normal version. We have invoices where we paid $99. And now I enter the key and it tells me that I have to pay 199 dollars.…
- Ilqar
- Ilqar
- 10 mths ago
- Wirecast Everything Else Q&A
- Reported - view
Re: Upgrade pricing Good afternoon. Please tell us we have a license key. But why does the support and latest updates update require $199 instead of $99? We do not acquire, we renew.
- Ilqar
- Ilqar
- 10 mths ago
- Wirecast Everything Else Q&A
- Reported - view
Upgrade pricing
Good afternoon. Please tell us we have a license key. But why does the support and latest updates update require $199 instead of $99? We do not acquire, we renew.
- Ilqar
- Ilqar
- 10 mths ago
- 15replies
- 34
- Wirecast Everything Else Q&A
Re: Playlist low frame rte @CraigS Sorry my bad, try again please
- Ilqar
- Ilqar
- 1 yr ago
- Wirecast File Playback Q&A
- Reported - view
Re: Playlist low frame rte @CraigS Good day, I am sending you links to two screen recordings. We have two servers. One is main, the other is backup. The standby is a complete clone of the main server.…
- Ilqar
- Ilqar
- 1 yr ago
- Wirecast File Playback Q&A
- Reported - view
Re: Playlist low frame rte @Ilqar Good afternoon Craig. Wirecast is installed on a powerful server in our office. We connect to this server via a remote RDP connection. I took a video from the screen in order for you to see…
- Ilqar
- Ilqar
- 1 yr ago
- Wirecast File Playback Q&A
- Reported - view
Re: Playlist low frame rte @CraigS Hello. We tried to start the broadcast again. An error also occurred a day later. RDP connection dropped. Wirecast is frozen. When we tried to restart,…
Attachments
- Ilqar
- Ilqar
- 1 yr ago
- Wirecast File Playback Q&A
- Reported - view
Re: Playlist low frame rte @Amnon Hello Amnon. We returned to version 14.0.1, as it is it that works stably. There were also nuances with new versions. I have listed them at the top.…
- Ilqar
- Ilqar
- 1 yr ago
- Wirecast File Playback Q&A
- Reported - view
Re: Playlist low frame rte @Amnon I confirm that the problems started after October. Somewhere in the middle of November. Before that, we used the same files for broadcasts, with the same codec,…
- Ilqar
- Ilqar
- 1 yr ago
- Wirecast File Playback Q&A
- Reported - view
Re: Playlist low frame rte Hello Telestream team. Guys, our management is seriously concerned about the quality of your software. We paid for it anyway, but we face several problems.…
- Ilqar
- Ilqar
- 1 yr ago
- Wirecast File Playback Q&A
- Reported - view
Re: Playlist low frame rte Wirecast does not see our NVIDIA driver in the settings. It doesn't matter which version of Wirecast is installed with either newer or older drivers, it won't recognize them.…
- Ilqar
- Ilqar
- 1 yr ago
- Wirecast File Playback Q&A
- Reported - view
Re: Playlist low frame rte @Ilqar Guys, for the second day we have difficulties working with Wirecast. The networkers checked everything, reinstalled the drivers several times. Wirecast simply freezes and cannot be restarted.…
- Ilqar
- Ilqar
- 1 yr ago
- Wirecast File Playback Q&A
- Reported - view
Re: Playlist low frame rte Guys! There was a small update on Windows. Then Wirecast throws this error and won't start.
- Ilqar
- Ilqar
- 1 yr ago
- Wirecast File Playback Q&A
- Reported - view
Re: Playlist low frame rte @CraigS If that they are on different drive. We have SSD drives. Wirecast on C drive and files on D drive.
- Ilqar
- Ilqar
- 1 yr ago
- Wirecast File Playback Q&A
- Reported - view
Re: Playlist low frame rte @CraigS You can rephrase the question. In what sense in what server? Does it mean that Wirecast and files are on the same server?
- Ilqar
- Ilqar
- 1 yr ago
- Wirecast File Playback Q&A
- Reported - view
Re: Playlist low frame rte @CraigS YES files are big. The file size changes from at least 2GB to 6GB. And there are many of them. I’m just wondering why Wirecast doesn’t hang when deleting all files at once,…
- Ilqar
- Ilqar
- 1 yr ago
- Wirecast File Playback Q&A
- Reported - view
Re: Playlist low frame rte @CraigS We yesterday installed the most recent version of Wirecast. We will test. While the program is stable, no problems. She began to work faster. There is one problem where Wirecast freezes and…
- Ilqar
- Ilqar
- 1 yr ago
- Wirecast File Playback Q&A
- Reported - view
Re: Playlist low frame rte @CraigS Good. I understood you. By the way, the program works very cool for you. Probably the performance of the Mac!))
- Ilqar
- Ilqar
- 1 yr ago
- Wirecast File Playback Q&A
- Reported - view
Re: Playlist low frame rte @CraigS Can you demonstrate what you described clearly on the video? Please.
- Ilqar
- Ilqar
- 1 yr ago
- Wirecast File Playback Q&A
- Reported - view
Re: Playlist low frame rte @CraigS Ok, we'll wait for the update. But I'll tell you, we've installed the latest update. And with him, unfortunately, the third channel (Ie the third playlist) could not start.…
- Ilqar
- Ilqar
- 1 yr ago
- Wirecast File Playback Q&A
- Reported - view

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Ilqar

Ilqar

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Joined: 19 Apr 2021

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