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Can I open the case?

I bought a 110 that was a demo unit. Can I open the case without voiding the warranty?

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 5 yrs ago
    • Reported - view

    No. Please contact support about your issue ASAP.
    Wirecast Gear Support

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  • No actual issue, I was just curious and wanted to open it up.

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 5 yrs ago
    • Reported - view

    Jerel Peterson Opening the case voids the warranty. If you're looking to modify please do contact us as well as we want to know what users might want to add/change inside.

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  • Mainly, it would be nice to have an SSD in addition to the (measly) 256GB system drive.

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 5 yrs ago
    • Reported - view

    Jerel Peterson Absolutely make the feature request.
    LP  can document that.
     

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    • LPSupport
    • silver_tiger
    • 5 yrs ago
    • Reported - view

    CraigS Request documented in engineering database. 

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 5 yrs ago
    • Reported - view

    LP Thanks for that.

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