Jeffrey Feldman It looks like there's going to be work done on replay so they may determine whether to fix or do it differently. Sorry about the long wait. We're making a lot of progress as you can see with the release of 14.0 so this is under re-examination.

CraigS Thank you

Jeffrey Feldman I've confirmed Replay is on our "to do" list for some improvements in use. You're welcome of course.

David Brazeal Working on getting an update on this. I suspect there may be related concerns they are looking at addressing.

CraigS David Brazeal I do not understand this post.  When I first pointed out the bug a year ago, it was because the mute was not working when using a replay template.  This is NO longer the case.  It works perfectly since upgrading to 14.

That's interesting - I just tested it this week in 14.0.1 (running MacOS Catalina) and it did NOT mute the replay while running a template (unless I did something wrong). Maybe it's fixed in some cases but the underlying cause hasn't been addressed?

David Brazeal CraigS All I can tell you is that it mutes automatically.  Of course you need to configure your replay to check the box: "Mute replay clips containing audio".  You could also omit checking the box to capture audio in replays to begin with but we don't do that.  We have the audio in these video files but they are automatically muted when replaying.  The other thing we did when 14 came out is to rebuild every part of our program from the ground up so nothing was retained from version 13.  Maybe if you are using a replay template created in an earlier program, it is screwing it up.

Jeffrey Feldman My experience is the same as David Brazeal  in that it does not mute when using a Replay Template. It does mute if you're using a Replay shot without a template.

Jeffrey Feldman Maybe it does for you, but not for me. I just tested it again to double-check. I captured audio and I checked the box to mute audio in replay, but the audio continues to play during the replay, as CraigS  is experiencing.  (With a new program, which I'd been doing before the text, but I double-checked that as well.)

David Brazeal CraigS Weird is all I can say.  As you know, I'm the one that pointed out the problem with the replay template a year ago.  I had this problem until upgrading to 14 and no longer have it.  I don't know why you do.   CraigS , did you recreate the test you made a year ago?  Why it works for me alone makes no sense.

Jeffrey Feldman It's possible the different between your setup and our setup is the cause of the bug - and maybe that will help track down what's causing it.

Jeffrey Feldman Could you do a screen recording showing exactly what you are doing from setting up the template, the replay settings, the playback? Perhaps it will illuminate a workflow.

CraigS I don't know how to do a screen recording.  Please let me know exactly what to do.

Jeffrey Feldman On Mac you can do that with Quicktime or ScreenFlow (even in trial mode). On Windows there's a number of free programs that can do screen recording.

Jeffrey Feldman As I indicated above, I’m using 14. I would be shocked if Craig is not using 14. If you don’t have the time or inclination to run the test, I get that — we’re all busy. But maybe you’ve provided a clue by indicating you run Windows. 

Jeffrey Feldman It's still considered a known issue by the developers since they haven't yet done anything to change it. The developers may want to see what a working instance looks like so they can match and test that.

Jeffrey Feldman I tested in 14 using a Replay Template and the Replay did not mute despite mute replay clips containing audio being selected.

It would be good to see what you are doing and why it might be working for you.

CraigS OK, I will send something to show my result.

Jeffrey Feldman Thanks. We need to see all the steps so it can be set up and reproduced.

Jeffrey Feldman oops. We'll keep working on the fix.