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Skype NDI Source Automatically Changing Size

Hello All,

Has anyone seen the issue when using NDI and Skype and the guest video size will automatically change during a broadcast?  I see a suggestion for OBS on the Skype website but nothing for Wirecast.  Any suggestions on how I can try and resolve this within Wirecast?

 

https://support.skype.com/en/faq/FA34853/what-is-skype-for-content-creators

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 2 yrs ago
    • Reported - view

    George E. Kennedy, Jr We're working on fixing this as it is tied to some other interesting things we're working on.

    Like 1
  • George E. Kennedy, Jr Are those all NDI sources you're bringing in?

    Like
    • George E. Kennedy, Jr
    • Video Creator in the production and live event space. I Produce, Shoot, Edit, Engineer, and Stream.
    • gekjr
    • 2 yrs ago
    • Reported - view

    CraigS Thanks for letting me know, We had to port the event over to OBS for the next few shows all Skype guest. I’m cheering for all the Wirecast fixes to come, luckily this all happened during rehearsal and we were able to correct course. 

    Like 1
    • George E. Kennedy, Jr
    • Video Creator in the production and live event space. I Produce, Shoot, Edit, Engineer, and Stream.
    • gekjr
    • 2 yrs ago
    • Reported - view

    lynn_elliott 6 Skype guest as mentioned Craig, we ported to OBS for these six shows. We are ramping up and Skype is a big part of it for many.

    Like
  • George E. Kennedy, Jr And sorry, just to clarify, all 6 guests you're bringing into Wirecast by NDI?

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    • George E. Kennedy, Jr
    • Video Creator in the production and live event space. I Produce, Shoot, Edit, Engineer, and Stream.
    • gekjr
    • 2 yrs ago
    • Reported - view

    lynn_elliott 

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    • George E. Kennedy, Jr
    • Video Creator in the production and live event space. I Produce, Shoot, Edit, Engineer, and Stream.
    • gekjr
    • 2 yrs ago
    • Reported - view

    Yes, We had a show built in Wirecast bringing  in 6 guest into Wirecast via NDI. Once we got to rehearsals it all fell apart, Skype inputs started resizing in real time.

    Like 1
  • Ok, thanks.

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    • Greg Kuhnert
    • wirecast.community
    • Greg_Kuhnert
    • 2 yrs ago
    • Reported - view

    lynn_elliott  - For your reference, this was previously shared back in April by Matthew Potter - where he demonstrated the problem in a youtube video. Its also previously been reported by myself and others over an extended period. I believe this is tracked under WIRE-15512, and identified as a high priority production impacting bug in meetings last year.

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    • Will Johnson
    • Designer
    • Will_Johnson.1
    • 2 yrs ago
    • Reported - view

    George E. Kennedy, Jr Personally, I think getting away from Skype is the answer.  Using Rendezvous has made a world of difference in my production.  Using Rendezvous also gives me more control over each guest's audio, which is crucial. If you have the pro version, you can have up to 7 people if I'm not mistaken.  The photos are an example of what would constantly happen when using Skype. I've yet to this with Rendezvous.  

    Like 1
    • George E. Kennedy, Jr
    • Video Creator in the production and live event space. I Produce, Shoot, Edit, Engineer, and Stream.
    • gekjr
    • 2 yrs ago
    • Reported - view

    Will Johnson This is not about Skype vs. Rendezvous. Rendezvous May work for you for others it presents issues.

    Trust I’ve been on Wirecast since version 2 so I’ve seen all the success and growing pains, remotes right now are a pain point. Skype has the best image when hour remote guest is on hard wire. I agree Rendezvous has great audio routing tools, and it will Stabilize over time, but I can't explain to paid clients it will stabilize over time. OBS solved the scaling issues, just another tool that will move this project forward. 

    Wirecast  and Rendeand  remains in the mix.

    Like 1
    • Greg Kuhnert
    • wirecast.community
    • Greg_Kuhnert
    • 2 yrs ago
    • Reported - view
    Will Johnson said:
    The photos are an example of what would constantly happen when using Skype

    Will.

    You are 100% correct. You can fix this by not using Skype. But, before we dismiss Skype, lets ask one question. What is the root cause of the problem?

    Is the issue Skype? Answer: NO. In the example video from Matthew Potter, this was not Skype. Its a Wirecast NDI scaling bug, that has been reported a long time ago. Lets say we go use Rendezvous. Is the bug fixed? No. It still needs to be addressed, regardless of any Rendezvous improvements.

    Greg Kuhnert

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    • Mauro Casciari
    • Saluti cari da Mauro Casciari.com
    • Mauro_Casciari
    • 2 yrs ago
    • Reported - view

    Greg Kuhnert Skype resizing in Wirecast it's been a nightmare even in this 2h broadcast... https://www.facebook.com/CasciariMauro/videos/237665877523446/

    Like
  • Mauro Casciari Hello Mauro, I'm an italian streamer, also big fan from Australia!

    How are you doing?

    Same issue for me here, when streaming live with guests in Skype, if their connection isn't that great, ndi came frame will go nuts and change its size (using Streamlabs OBS too).

    ps: we would love to have you as guest in our podcast! eheheh

    Like
    • Mauro Casciari
    • Saluti cari da Mauro Casciari.com
    • Mauro_Casciari
    • 2 yrs ago
    • Reported - view

    PeopleGallery_Podcast WoW! Spotted on a forum from the opposite side of the world...!

    Like 1
    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 2 yrs ago
    • Reported - view

    Skype and other conferencing systems may dynamically resize guests if there are decreases in bandwidth. The problem is the scaling engine in the input software (Wirecast) would, ideally, dynamically respond in kind to maintain a constant frame size even though there may be a loss of resolution by doing that. 

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  • Matthew Potter said:
    I'm also looking at using and have been testing Gnuralnet's LiveToAir application

     How's your LiveToAir testing been going? Are you running NDI sources into Wirecast? And do you send a NDI output from Wirecast to LiveToAir so the guests can see the broadcast?

    Like
  • Hello everyone! I too have this same issue with NDI scaling via skype. It's an insane bug that's often the only blemish on an otherwise clean production.

    During the pandemic I've been using wirecast daily. Working with hundreds of reporters and interview guests for live production. The regular reporters are fine as we've troubleshooted their ISP connections, but then we bring on a outside guest with no time to order new networking hardware. We're willing to accept some macro-blocking and low-resolution, but the scaling glitch while live is completely unacceptable.

    Wirecast techs, this should take priority.

    Like 2
  • Simply put, for $800, wirecast pro needs to be better and less buggy than OBS which is free. This pandemic is wirecast's time to shine, and this bug is making it useless to me.

    Like 1
    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 2 yrs ago
    • Reported - view

    Work is being done on this.

    Like 2
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