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disc access all of the sudden...

ok so I've been reasearching this for an hour with no luck.  I was exporting out about 10 separate movies and around number 6 im gettin the "screen flow doesn't have disc access" error... yes I've checked permission in security and privacy.. yes "everyone" has read & write access to the drive.. but still this error.  its happening to my main SSD as well (I was writing to an external).  seems no matter what I do it won't fix the issue. 
OSX 12.3.1

Screenflow 10.0.5

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 4 mths ago
    • Reported - view
    jim w. said:
    was exporting out about 10 separate movies and around number 6 im gettin the "screen flow doesn't have disc access" error... yes I've checked permission in security and privacy.. yes "everyone" has read & write acces

     Given ScreenFlow hasn't changed during the process, something else may have.
    If you have virus checking software perhaps disable it.

    Some users have had that error but reports have only been when attempting to record and it's consistent (every attempt) when it occurs.

    There's Full Disk Access and File and Folder Access in Security & Privacy system preferences that you may want to check but that shouldn't change after you've started exporting clips.

    A solution that worked for the recording issues was to delete all ScreenFlow permissions in Security & Privacy and then delete and reinstall ScreenFlow and reactivate the permissions. So do try that.

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      • jim w.
      • jim_w.1
      • 4 mths ago
      • Reported - view

      CraigS OK so I've deleted all instances of Screen flow (v8 was still on my computer from before upgrade), restarted the computers... double checked that it wasn't showing up anywhere like the applications folder or in disk permission inside system preferences...   once all of that was good I installed it and opened it up.   everything is still doing what it was doing before.  won't bounce to my desktop or any other folder I try to bounce it to.  is there something else I can try?  more files I can delete or something?

      cheers and thanks for the assistance.

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 4 mths ago
      • Reported - view

      jim w. You need to go through Security & Privacy and delete all ScreenFlow permissions. 

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