Clear Layer is playing a music file?!?
Hi - My issue id like some help with is that one of the clear layers in my profile is playing a music file which I cant stop. I believed a clear layer was non editable. Please help Thius file is shown top left of the clear layer icon, 1 track down.
details below
- OS Big Sur 11.6.1
- Wirecast Pro ver 14..3.3 (72.d644e0e1)
- MacBook Pro, CPU type 2.2 Quad Core Intel Core i7, GPU Intel Iris Pro 1536mb
- Input Blackmagic mini recorder Thunderbolt.
Input devices and driver version - Complete hardware setup used for streaming Vision mixer to Mini recorders to Mac.
- Server and/or CDN name NA
- Wirecast preference settings (be complete)
- Wirecast Canvas size 1280 x 720
- Streaming and Recording encoder settings na
- Drive specs and connection type and percentage free space if recording na
- Wirecast Output Statistics (CPU%, fps, connection green bars). na
- Monitor configuration and frame sizes na
- Relevant shot and Master Layer configuration 1 x layer consisting of still image with music file mapped , mini recorder, 1 image end slide (mute). BUT a lower layer Clear layer is showing a duration (of the music file top left of the clear layer thumbnail, and musc outputs, and cant be stopped!!
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Is it actually playing? That you can hear in the output and see in the audio meters?
Have you added a source to that layer and taken it live?
Have you closed Wirecast and rebooted? Was it still there after?
I've seen similar a couple of times, I believe it was an accidental drag and drop onto the clear layer, but I could not reproduce it. It wasn't actually playing for me, it just showed the time like you see and one time it was a playlist. Neither time actually played as far as I could tell. Restart made it go away.
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Hi Billy - thanks for replying
Is it actually playing? That you can hear in the output and see in the audio meters?
P YES
Have you added a source to that layer and taken it live?
P When I add a source (black jpg) and take it live the music fades out. But I ont think the clear layer is supposed to be editable at all, ever.
Have you closed Wirecast and rebooted? Was it still there after?
P Yes
I've seen similar a couple of times, I believe it was an accidental drag and drop onto the clear layer, but I could not reproduce it. It wasn't actually playing for me, it just showed the time like you see and one time it was a playlist. Neither time actually played as far as I could tell. Restart made it go away.
P Yes but as I believe its not possible to map and image or sound to the clear layer, i couldnt understand why music was active on this button
Peter
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Peter Groom said:
Wirecast Pro ver 14..3.3 (72.d644e0e1)Update to 14.3.4.
Peter Groom said:
My issue id like some help with is that one of the clear layers in my profile is playing a music file which I cant stop. I believed a clear layer was non editable.Yes the Clear Layer is not editable. Odd that you're seeing a timer indicating a file is player. What do you see when you look at it's Shot Layer tab?
Can you attach the document so we can examine it?
Started Investigation WIRE-19801 -
Hi - I have attached the wirecast profile for you to look at
Thanks
Peter
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Peter Groom Thanks for that document. Another customer reported similar so this should help us investigate the fix.
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The issue may be fixed in our public Beta
Download Wirecast 15 Beta Here.
https://telestreamforum.forumbee.com/t/y4hjdwp/15-0-beta-dec-23-2021-social-media-comment-moderation-performance-lots-more
Please test the issue you reported and post in the Beta Discussion forum only.
https://telestreamforum.forumbee.com/category/wirecast-beta-discussion