Camera very Laggy
Hi; I have just installed Screenflow 10. MacBook Pro (2020), Logitech C920 Webcam, MacOS Big Sur 11.4
The camera is very laggy - only occasionally updates the recording.
Screenflow 9 continues to be fine, as do other apps - Zoom.us / etc.
Is this a known problem? I couldn't see it being reported.
Thanks. Bob
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We should have a fix for this very soon.
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CraigS This may be telling you something you already know, but I used the inbuilt camera on the MacBook Pro and it seems fine.
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Robert Reed Hallsworth said:
but I used the inbuilt camera on the MacBook Pro and it seems fine.Yes, this issue seems to be specific to external USB devices. It can be laggy/low frame rate and/or small squarish frame sizes as well. Fix coming soon.
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Thanks, CraigS
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Robert Reed Hallsworth 👍
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Robert Reed Hallsworth Please see forum private message.
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CraigS Thank You. The Beta version was good and I have just downloaded the public 10.0.3 - Looks good so far. :)
Thanks to the team.
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Robert Reed Hallsworth 👍
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having the same problem with a new Mac Mini. I'm currently using a cheap webcam, which works fine and records fine with all other apps, but when recording with Screenflow, it acts like an old webcam from 2010-----patchy and scratchy movement. I'm hoping to purchase SCreenflow, since I haven't had a Mac for a long time and this was one application that I missed a lot. Will this be fixed?
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I plan to get a better webcam, but am shopping around for that.
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Recommendations welcome.
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Jay Kauffman said:
Will this be fixed?See Forum Private Message.
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CraigS Where can i find Forum Privat Message??? I also have this Problem. Every year i think: dont`t change a running system!!! SF 8 runs perfect and now .... SF ist not usefull and robs my time 😢
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I have just contacted support with exactly the same issue. iMac 4Ghz, 32gb RAM, running Big Sur 11.4."When I start recording from Screenflow 10.0.0.2 (webcam recording, screen recording, USB mic recording enabled) I see NOTHING on screen- no Screenflow interface. I record blind. When I review the recording I see horrific lag in video recording although the audio is clear. I have reformatted my Mac and have created my users folder on a different volume on same internal drive. Could this be in an issue? I have a screen recording showing the issue but not sure if a 360mb upload will be allowed in the forum.
Really wish I had not deleted Screenflow 9 as it ran perfectly!
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Just seen feedback about issue with higher quality cams- am not using internal cam but using a USB Logitech 930 recording in 1080p...
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Having the same problem. Logitech C920, SF 10, iMac 11.4 Big Sur. Have anyone a solution???
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Paul Hutton Claudia Henrichs This should be fixed in the upcoming update. Beta testers confirmed the fix works so it should be coming soon.
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CraigS Many thanks- I have been one of the beta testers and confirm this is indeed resolved. Thanks to all the team Telestream
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Paul Hutton Thanks for confirming. The release should be soon (a few more fixes included).
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I have the same problem regarding the Logitech C920 with Screenflow V10.0.2. I hope the fix is released ASAP, as the C920 is much better than the built-in camera on my IMac.
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Marv Eisenpresser ScreenFlow 10.0.3 has just been released. Please install reboot and test.
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Marv Eisenpresser said:
I hope the fix is released ASAP,So do we. Likely just a few days if all goes well.
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Thanks Craig - I downloaded the new version 10.0.3. :)
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Marv Eisenpresser You're welcome of course.
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The update didn't fix the issue for me but changing the order on the inputs and placing
the web camera after the screen seems to have sorted the lag.
