Why is my Super Chat icon disappear?????

Can someone help? I just started using Wirecast to stream live to my YouTube account, what I noticed was that my super chat icon disappeared from the chat session. Also my subscribers could not see it. But when I was using streamlab everything was fine. What am I doing wrong????

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  • Wirecast should have no impact on YouTube's chat function since Wirecast doesn't use it at all. We have no way to verify this since we have no other reports of this. 

    Rufus Ajayi said:
    What am I doing wrong????

     You have provided enough details to know what you are doing other than streaming to YouTube. Issues should be presented with enough information that they can be reproduced. Perhaps YouTube is having an issue. Again Wirecast doesn't have any YouTube chat integration so I'm not sure how Wirecast can have an impact.

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