
Mp4 won't play after upgrading to latest version.
Using Windows 10, Mp4's will play in preview but not in live window. True of videos created using Wirecast and elsewhere. Tried a separate user interface created with Wirecast many months ago and it plays fine but not in our more current interface. Looking for a setting.
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Mike Competillo said:
Mp4's will play in preview but not in live window. True of videos created using Wirecast and elsewhere.I'd like to help but I'd need more details. Anything that plays in Preview would Play live but that depends on your settings and how the shot came to be in Preview.
Each Media File has "state" settings you need to be aware of and in some cases, you should Clear Layer to reset the state.
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I am aware of this setting. Your comment "clear the layer to reset the state" is unclear. What does it reset to? To not starting when it goes live? Also, be aware that we are talking about our church computer where I am only there once a week so there may be delays in answering.
Also when I said the video plays when in preview I mean it plays only in the preview window but not when it goes to the live window.
thanks.
Mike
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Mike Competillo said:
"clear the layer to reset the state" is unclear.Then select the media shot again so it is in Preview.
Mike Competillo said:
Also when I said the video plays when in preview I mean it plays only in the preview window but not when it goes to the live window.Because it may be stuck if it was previously live. Clear Layer first.
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Mike Competillo said:
I am aware of this setting.I'm sorry but I need specifics in order to troubleshoot. You need to provide complete details.
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Mike Competillo said:
changing the theme setting workedPlease do explain what you mean by "theme setting."