Flip4Mac Activation Problem
I purchased a Flip4Mac License. When trying to install Flip4Mac I was instructed to enter my serial number. After I entered it I tried to press the activation button only to find that it was greyed out. I am unable to proceed with installation because of this.
Please help,
Thanks
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Are you on an Admin account?
Is you computer hooked up to the internet?
Have you cut and paste the activate code (serial number) to make sure there are no errors?
Also watch this video and see if it helps. -
I am using an Admin account.
My computer is hooked up to the internet
I cut and pasted the activation code and made sure that there were no errors.
I watched the video and I still can not activate the software
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It does seem like you're doing all the correct steps. Please fill out the form and link to this forum thread so the technician can see the steps you've taken and we'll take care of this for you.
Flip4Mac Support Form -
I have the same problem now.
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Christina H if you've followed the above instructions (please do that first) and they don't work then fill out the support form I posted above.
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I filled out the form and got this response...
To Install / Activate
• Download version 3.3.X - http://www.telestream.net/flip4mac/download.htm
• Open the installer, double-click Flip4Mac.pkg
• Click “Continue” through the menus (x3)
• Click “Agree” to the terms of the software license agreement.
• Select “Enter Serial Number”.
• Copy and paste the serial number provided above, click “Activate”.
• Enter your password as requested (you may be asked more than once)
Additional Resources:
• http://telestream.force.com/kb/articles/Knowledge_Article/Flip4Mac-FAQ/
Here is a link to the installation video.
• http://www.telestream.net/telestream-support/flip4mac-wmv/activation.htmAt first when I tried to copy and paste the serial number I was not able to activate Flip4Mac. When I typed in the serial number (instead of copying and pasting) I was able to activate it.
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Thanks, But I solved the problem. It's nothing to do with the instruction. DON'T USE Google Chrome download, you need to use Safari to download Flip4Mac, when you use Mac. :)
CraigS
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Christina H That's an interesting bit of information. Thanks for that.
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Thank you for your support.
CraigS
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Christina H you're welcome of course.
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Laurence good to hear you solved it. Perhaps copy/paste including an errant space at the front or back. In any case glad you got it working.
