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Number of Computers per License

I did do a search, but do I need a separate license for each computer for Screenflow? And then, same question for Wirecast.

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 5 yrs ago
    • Reported - view

    You can only have one computer active at any one time but you can move the license any number of times. It can take up to 15 minutes for us to process the change but often much less. Specific to ScreenFlow, the Mac App Store version doesn't have that limitation.

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  • Is screen flow basically the same thing?

     

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    • K B
    • K_B
    • 5 yrs ago
    • Reported - view

    Does anyone know if there's a discount for the second computer license?

     

     I want to have it on my laptop and desktop without having to shut down the license on one, wait and then activate on the other every time. 

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 5 yrs ago
    • Reported - view

    Rob Hephner The web version and Mac App Store version are essentially the same.

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 5 yrs ago
    • Reported - view

    K B No current discount for additional licenses but do follow us on Facebook and Twitter for possible sales. Of course you can always contact our sales staff through the linked form to ask for specific situations. 

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  • So Craig, are you saying that if I hadn't purchased my ScreenFlow 5 directly but got it through Mac App Store, I would now be able to run one copy on my desktop and one on my laptop without having to deactivate and activate?

    I currently have a directly purchased ScreenFlow 5 on my iMac and I just bought a new laptop. I'd like to be able to run it on both without the switcharoo hassles and I don't mind getting an upgrade. Is there a way to move over to an App Store version 6 on both copies?

    Thanks

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 5 yrs ago
    • Reported - view

    Mac App Store licensing allows you to install and run on any computer you own (linked to your Mac App Store account). Keep in mind that there's no upgrade path through the store so new version would require a new purchase. The version purchased from our own web store would require deactivation, activation to move the license but you can do that as often as you like.

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  • CraigS And you don't offer a discount coupon for people who'd rather get the new version through the App Store in order to run it on multiple machines?

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 5 yrs ago
    • Reported - view

    Logan Susnick  For a short time we often sell at a lower price when new version is released.  This is for all purchases as it doesn't differentiate between first time an previous purchases. Apple doesn't allow discount coupons in the Mac App Store. They have no mechanism for upgrade pricing. Apple controls Mac App Store policy regarding this. 

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    • K B
    • K_B
    • 5 yrs ago
    • Reported - view

    Logan Susnick  I called sales the other day and they informed me there was no discount for a second license direct either. 

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 5 yrs ago
    • Reported - view

    If that's important the Mac App Store version would have the advantage but you'd have to be very alert to get the new version if we run a lower price for a very very short time.

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  • Most people have 2 machines. It is beyond absurd that a license is provided to use on one machine at a time. To go back and forth with the authorizations via TS web site is a waste of time. This process ought to be easier/more straightforward. I have no problem unregistering one machine, then applying my license to SF on my other machine. But to have to go through Telestream to get this done just makes no sense at all. Why Telestream wants to make the customer experience convoluted only TS can say. But it does not build better customer relations. 

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    • SFUser
    • Turquoise_Guitar
    • 4 yrs ago
    • Reported - view

    Techsmith has a handy My Account section where you can download your stuff without the foolishness of "expiring" download links. Works lovely with Snagit, going to give it a shot with Camtasia. Had a project I wanted to work on this weekend, setting up a new machine can't even download the product I bought without emailing TS support. Lame.

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 4 yrs ago
    • Reported - view
    Joseph Mina said:
    It is beyond absurd that a license is provided to use on one machine at a time.

     Using the App Store version of ScreenFlow avoids that. We have two purchase options.

    You can activate/deactivate in our web store version in the ScreenFlow itself. The web activation/deactivation is an additional feature just in case you're away from your activated computer. In other words you don't need to go through Telestream at all. This is the problem when you post on year old threads. Newer threads include this solution. Please do not look at old threads because they feature old, often since resolved issues.

    License Reset Tool

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 4 yrs ago
    • Reported - view

    Turquoise Guitar Sorry but please don't make assumptions about expiring links.
    We always make at least two previous versions back publicly available. See this link. In addition to ScreenFlow 8 there's 7, 6 and 5 under Previous Versions. Always ask questions before making assumptions. Download and moving activation are completely under your control 24/7.

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