Desktop Presenter not working after downloaded

I have downloaded Desktop Presenter but is not working inside Wirecast Pro.

How can I activate the program ? I need to capture images from other PCs already working in my LAN. 

I would like to receive some backup assistance from your representative in Brazil if it is possible

Best Regards

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  • I'd like to help but "not working" can mean many reasons. I'd need a more detailed description.

    Desktop Presenter uses port 7272. Firewall settings can be a problem. Desktop Presenter must be on the same subnet. There are some Microsoft programs that prevent capture from Desktop Presenter. Capturing the entire Monitor may work when capturing a Window (program window) doesn't.
     

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