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Screenflow support link button not working- users cant submit tickets

hi, ive been trying to get support for my product, i have purchased screenflow and submitted all the details, but when i clock " submit" nothing happens.

 

I have used 3 different browsers. YES i cleared cache.

 

The "cursor" options in final cut simply arent working. I have edited a video and tried to change the size of the cursor but its NOT responsive even after i exported the video

Here is a link of the problems

https://www.youtube.com/watch?v=eeQZ968mX_Y&feature=youtu.be

i tried to contact support but doesnt work.

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 2 yrs ago
    • Reported - view

    I haven't seen other reports of this so it may be something uncommon about your setup.

    Please describe so we could exactly reproduce the issue. 

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 2 yrs ago
    • Reported - view

    You can see here it's clearly working as I can scale it up.

     

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