YouTube event streaming and authentication
We usually stream to YouTube using RTMP with a fixed stream key without any problems. Our last broadcast required a 'scheduled event' so we could provide a fixed YT URL destination to another party for a paywall. They needed the destination URL days in advance of the event. We opened WireCast, authenticated, and set up the event. It showed up on the YT dashboard and in WC. We had to change the scheduled 'event time' but when we tried to edit it in WC it would not change in the dashboard. However, changing the Event time in the YT dashboard did show as changed in WC.
On the day of the event we restarted WC, authenticated, selected the event but when we tried to stream the event the stream indicator continuously blinked and no video showed on YT. In a panic, I set up an RTMP stream using the scheduled event's address and stream key copied and pasted from the TY dashboard. This worked. The video streamed and played on the correct YT URL.
Occasionally we need to use 'scheduled events' going forward. Any suggestions on fixing this problem?
I may have a 'support' dump still on the laptop. Wirecast 14.1.2, 15" MacBook Pro, High Sierra/
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Jim Heck said:
We had to change the scheduled 'event time' but when we tried to edit it in WC it would not change in the dashboard.This should work.
Jim Heck said:
changing the Event time in the YT dashboard did show as changed in WC.Jim Heck said:
we tried to stream the event the stream indicator continuously blinked and no video showed on YT.There are some odd things that can happen in YouTube Studio and duplicate stream keys so it's best to edit the event in Wirecast which is why I'm concerned that didn't work.
Jim Heck said:
Wirecast 14.1.2, 15" MacBook Pro, High Sierra/Wirecast 14.1.2 requires Mojave. While I can't say that's part of the problem. Please update the macOS especially since we don't have any reports of this issue on compatible operating system.
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CraigS I deleted all old events before scheduling the new event to prevent any chance of a duplicate stream key for multiple events. There was only one event scheduled. We are concerned too. I only have access to the laptop on Tuesdays. However, I miss spoke. It's running Catalina. The google allow wirecast screen launched in the browser and clicked allow but it sometimes it takes a long time to complete the authenticate in WC. (long spinning icon). Perhaps we should delete his YT channel permission for wirecast and start over?? Any guidelines on how to do this?
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Jim Heck
Editing the stream time will not show the updated time unless you refresh the browser. The link to the YouTube stream remains the same.
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I tested 14.1.2 on Catalina and had no issue changing the start time of a Scheduled Event using the Edit feature in Wirecast. I changed the start time and it changed in Wirecast within a few seconds.
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Jim Heck said:
. I only have access to the laptop on Tuesdays.Jim Heck said:
but it sometimes it takes a long time to complete the authenticate in WC.Perhaps you have an account-specific issue. There's nothing specific to authorize Wirecast (unlike Facebook for example).
Perhaps you can do a screen recording so we can see:
Schedule the Event in Wirecast.
Edit the Scheduled Event in Wirecast.
If that's working the issue may well be with YouTube Studio. -
Jim Heck said:
it would not change in the dashboard.You may need to refresh YouTube Studio. Perhaps it has an issue showing the update.
Keep in mind when Wirecast changes the Event and the change is displayed in Wirecast, it's receiving that information from the YouTube Studio. So there would have to be a change taking place on YouTube's side.-
we did do the refreshing of pages and restarting. Forgetting all that, the most critical problem that needs a remedy is we were not able to start the stream to YouTube using the WC YouTube api for the event after authenticating and selecting the scheduled event. I had to set up a new RTMP stream using the events existing destination and stream key and then it streamed ok and to the scheduled event location. We need to resolve why the stream would not start using the api. Would the wc logs show anything? Thanks
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Jim Heck said:
we were not able to start the stream to YouTube using the WC YouTube api for the event after authenticating and selecting the scheduled event.That may be a different issue. See if this works for you.
