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Smooth Transition Issues

The smooth transitions with media files is unusable as ALL layers fade to black during the transition, not simply the deselected layers.

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  • Matthew Potter That black issue is specific to Multi-viewer correct?
    I've seen that as well.
    Fill out the form and include a link to your example videos.
    Wirecast Support Form

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  • CraigS It is not. It is on the live output too… both the actual recording / streaming as well as the live view. 

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  • Matthew Potter said:
    It is on the live output too

     I'm not seeing it there for me. 
    When you use Smooth Transition you have to match layer order if you are using multiple shot layers within a shot.
    If camera (or media file) is on a shot layer it should be on the same shot layer in the subsequent shot.
    Give you simplest example, one shot to another, and I'll try to reproduce it.

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  • CraigS :

    Lower thirds: https://www.dropbox.com/s/aav70jglcyc0pa5/LowerThirds.zip?dl=0

    Bug: https://www.dropbox.com/s/k6vx5f0qoebt3hg/Bug.zip?dl=0

    Place your camera on layer 4, bug on layer 1 and lower thirds on 2 or 3… Then try again keeping the camera live and only using cut or smooth to show and hide media files (while they are set to "hold" after they complete).

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  • Matthew Potter Thanks for the sources.
    Tested and it's exactly as you describe. It's as if the media files will go off and on even when they shouldn't be involved in the transition.

    Consider it confirmed. Do report and link to the videos.

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  • CraigS Received a followup today about it being submitted and sent the files. I have another one I’ll be submitting today about hiding a sub-layer using the eye and the whole show turning black… yay… and just before a big event tomorrow.

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  • Matthew Potter Do post a separate thread for that and include examples as I suspect you will. 

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  • CraigS Oh, believe me. It will be… thanks Craig. Each time you’re able to confirm, it helps for the submission of the bug. It means that it’s not a one-off and I’m not crazy… okay… more crazy than normal.

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  • Matthew Potter You're welcome of course.

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  • CraigS More examples. I’ve sent it to the bug discussion but they are saying that they cannot reproduce:

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  • Internal reference # WIRE-13890

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  • Rory Maloney Thanks for that.

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  • Matthew Potter I've been having some issues also with items inside my playlist... sometimes one of the videos does not transition to the next one and stays in black screen so i have to manual select the following clip... i guess it might has to do with "smooth" transition... changing to crossdisolve next time... i hope it works...

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  • Hy Matthew Potter my name is Roge and have the last versions of Wirecast uptdate 13.3. I have exactly the same problem as you, when I make a "smooth" transition between 2 shoots example 2 cameras, also chain with the layer below, in many cases "black" or if for example it is a video or a graphic, it is seen and it is strange. Have you managed to solve the problem? Thanks.

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  • M. Roge said:
    nd have the last versions of Wirecast uptdate 13.3.

     The current version is 14.3.4. Please update and test in a new blank document as issues might carry from older documents in some instances.

    M. Roge said:
    when I make a "smooth" transition

     You probably should use a Dissolve in your case. Smooth is better used with multi layered shots in which you'd like the layers to change position in some fashion. 

    If you have an issue and an example with steps to reproduce in Wirecast 14.3.4 we can troubleshoot it. I don't see any reports specific to Smooth transition in recent versions so we'd need details.

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