Win10 freezes while streaming with Wirecast

Hi, we are using Wirecast 6.0.7 64-bit and Win10 pro on our computer (Intel i7-6700K CPU 4Ghz, RAM 32Gb, Capture card: BMD DeckLink Mini Recorder 4K) and it freezes while streaming to Youtube. Do you have any solutions to this problem?



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  • Is the stream freezing or the Wirecast interface freezing?

    First update the Blackmagic Driver to 10.9.10. Then Reset Wirecast Preferences. Wirecast > Help > Send Support Information but click on the lower left Reset Preferences. Reboot the computer and start Wirecast with a New Blank Document and test.

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