Nested Transitions are showing as gray in Timeline

I have a Timeline with a Nest of 2 audio 2 video and one still image track.  I have a dissolve transition from one video to another video on separate layers, and while playing it within the Nest tab (instead of the Timeline tab) the transition plays correctly, fading from one video to the next.  However, when I go to the Timeline tab, and play that same section of the Nest, the section that should have a dissolve shows as solid grey. After the transition ends then the video is displayed correctly again.

If I remove the transition the issue goes away, but I cannot have a straight cut here.  I have tried using other transitions at the same spot but those also have the same issue.  

Also, if I copy the two video clips with the transition from inside the Nest and paste them out into the Timeline then it works fine there.  So something wrong with the Nest itself?

Confusingly, this same Nest with the transition worked in an earlier version of my project.

I have been saving and copying the project between two machines, which I suspect may be part of the issue. However, the only errors I have seen in working on this project are when I try to Save As... and it says something about not being able to do so because file could not be located in the cache.  Sometimes it works, sometimes not. Can't replicate that error now, so no more details to share.  I have been duplicating the project file in the Finder to make copies when Save As... from SF fails.

MacPro4,1, 24GB RAM, 376GB available

and MacBookPro11,5, 16GB RAM, 161GB available 

Both running Mac OS X 10.11.6, with ScreenFlow 7.1.1 (not MacApp Store version), scratch disk is set to startup Volume on each.  Current project size is about 930MB, consisting of iPhone screen recordings done exclusively through ScreenFlow, other .mp4 background videos, some JPG still images, text layers made in ScreenFlow, and postproduced mp3 audio from Audition.

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  • Well, I found a solution.  Copy the entire contents of the Nest, paste it out onto the timeline, then make a new Nest.  🙂 

    Hopefully this helps someone else figure out their issue.

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  • Update- 

    When I drag the new Nest onto a track below the old one to match the timing of the two, the new Nest seems to break at that same transition.  WHAT?! 😲  Deleting the old one does not fix this.

    However, if I undo the moving of the new nest, then delete the old Nest first, then move the new one into place then it is fine, which is good right?  But again... WHAT?!  It's like the old nest is transmitting a "do not render transition effects" virus to the new nest when I line them both up.

    So now I have to keep an eye on that transition effect after I make any more changes, just to be sure it still works... 😒

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  • Mike BW said:
    WHAT?! 😲  Deleting the old one does not fix this.

     Turns out that I had actually only tried to Hide visibility for that track, but for some reason it did not work, and the old Nest was still showing.  So no, the old nest does not have a virus...

    But the issue persists!

    It seems that using the Split command on the Nest is causing the transition effect to not show properly in the timeline. I place the playhead on the Nest clip in the Timeline, then press "T" to split the clip.  Immediately after that I can see that the transition no longer displays, but instead shows as gray. I can undo and repeat this.

    Now instead of Splitting I guess I will need to figure out a different way to proceed.

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  • Mike BW

    Sorry to hear that you are having issues with nested clips in ScreenFlow. 

    It seems that using the Split command on the Nest is causing the transition effect to not show properly in the timeline.

    This issue has been documented in our database, internal reference # FLOW-3636. Please look for the fix in the next version of ScreenFlow.

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  • Rory Maloney Thanks for that.

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  • Rory Maloney said:
    This issue has been documented in our database, internal reference # FLOW-3636. Please look for the fix in the next version of ScreenFlow.

     Thanks for confirming this.  I guess it would have been nice if, when I searched the forums for other posts on this same issue, that I could have found the internal reference # you mention.

     

    Also, what of the visibility on/off switch (eyeball icon) not working for a track?  Has this also been documented before?

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  • Mike BW said:
    I guess it would have been nice if, when I searched the forums for other posts on this same issue, that I could have found the internal reference # you mention.

     This issue has not been documented on the forum before, so that is why it did not show up. 

    Mike BW said:
    Also, what of the visibility on/off switch (eyeball icon) not working for a track?  Has this also been documented before?

    Does the attached video look like the bug that you're experiencing? 

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  • Rory Maloney said:
    Does the attached video look like the bug that you're experiencing? 

     Not exactly.  What I am experiencing is when I turn off visibility for the nest layer in the Timeline, that the nest continues to be visible in the Timeline.

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  • Mike BW

    Thanks for clarifying. I'm unable to reproduce the issue described, would you mind sharing the project with me via dropbox or another sharing site? 

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  • Rory Maloney , I am able unable to reproduce at this time.  Perhaps it was related to the split nest.  I'll post a new topic if I run into that again.

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