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Wirecast Play Studio 6 - Remote Presenter not showing up.

I have Wirecast Play Studio 6 and am attempting to get a Remote Presenter to show up. It appears as if the remote is being seen via the remote IP address and the various screen windows are selectable in WireCast, but the overlay is black, as it the video of the remote is not getting to the Wirecast software. Desktop Presenter is the correct version. Both PCs are Windows 10 boxes.

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  • There are some things on Windows 10 the Desktop Presenter can't grab. This is a Windows 10 issue that Microsoft must fix. It all depends on what you're trying to grab though.

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  • Craig - I was trying to grab PPT full-screen presentation. Using PPT 2016 on Windows 10 Anniversary updated Dell PC. I assume MSFT is aware of the issue after 1 year of Windows 10.

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  • I believe you may have run into the Microsoft issue. I'm not sure you can capture PPT full screen under Windows 10. Microsoft is aware of the issue but I can't say for certain if/when their fix will come.

    As a test, try capturing FireFox specifically with Desktop Presenter and tell me if that works.

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  • See this in our Wirecast KBase about the issue.

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  • Status Answered
  • 5 yrs agoLast active
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