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Here's the Vantage Support Form
Would you prefer a Vantage Forum as well?-
CraigS Yes.. but I guess after 5 years, there's not enough interest???!
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Kai Green said:
but I guess after 5 years, there's not enough interest???!It seems the Vantage support team would rather direct contact rather than monitor a general user-to-user forum. Sorry.
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CraigS It's pretty lame. Vantage is meant to be their flagship product. Community makes the buzz!
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Kai Green said:
Vantage is meant to be their flagship product. Community makes the buzz!Certainly do tell them that through support channels. They may need to hear that from users.
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Yes please. Thank you for the form - I already engaged Telestream support -
yet I think a forum wouldn't be a bad idea.
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I'll let the power that be know of your interest.
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Any update on a Vantage forum???
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Jim Young Please do ill out the form I previously posted and let them know you'd like to see a Vantage forum.
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CraigS OK, I filled out a support ticket to request a forum for Vantage. That's a bit crazy in my opinion but I did it, it seems such a waste of time for support engineers to deal with a forum request but I understand that's the procedure. Thanks for the direction.
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Jim Young The engineers evaluate request by the form. Keep in mind they would probably want a technician to monitor a forum so it would be a decision involving that department.
Perhaps you may want to explain to them why you'd want a forum in addition to the already provided means of support. They may need to understand that. -
yes we need a forum for vantage so that we can help each other and have some kind of a knowledge base of known issues and how to solve them .. it's a wild world out there without even a tiny community .
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benjamin petit Please fill out the form and let the developers know that.
Please do request a status update on that. I can inquire about setting up a user forum on the "COW" otherwise. -
CraigS i will just do that . Thanks 😉
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benjamin petit Let me know of any response you get.
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I'm onboard for the Vantage forum as well!
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Jakob Viggo Hansen Send in the request using the Vantage Form I posted above and explain why you want a forum.
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Done!
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I am really happy to see some interest in this. It's nuts there isn't a Vantage forum like there used to always be on the old forum site.
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The more requests the greater it may impact the developers.
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Yes please. A forum is a very good idea. It will help us to get immediate response from user all over the world instantly.
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- Done!!
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robert coombes Thanks.
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robert coombes - don't see it yet. Did I miss it?
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Alex Gerulaitis I think he means he submitted the request.
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