"Prefer External Device" not working
We are using version 4.5.4 (9751) of Switch Player with the T-Tap device. When we have multiple files open, each time we switch between them, there is a loud "crunch" and we see the Audio - Destination setting has reverted to "Internal Speakers", despite "Prefer External Device" being ticked.
This is very frustrating, as obviously the Prefer External Device function is not doing its job.
Is there a bug fix for this, or another setting somewhere we haven't yet found?
We're running High Sierra 10.13.6 on a Mac Pro (Late 2013). Just updated to AJA 15.2 (thanks), but no change. I click on one window, audio device is set to Internal Speakers despite Prefer External Device being selected. I change it to External Device, click another window, click back and it's reverted to Internal Speakers again. Does the same with all open windows.
Each time I click a different window, there's a big loud crunch through our speakers too.
Any help greatly appreciated!
a j It certainly shouldn't behave that way.
It seems to be losing its connection to the T-Tap (probable cause of the noise) and defaulting back to Internal Speakers as a result.
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a j said:
Just to add to the above, when opening individual files, the setting works as it should, every time.
My guess is it's losing connections to the T-Tap given the audio crunch you're hearing and, at that point, it doesn't remember the setting. That audio noise I think is a big clue.Reply