Low Sound on Wirecast 6 studio

We are having issues with low sound coming from our mixer to our computer.   We are using Wirecast 6 studio.  We can stream but the sound is low.  We have increased the sound of our mixer but no changes.  We are using a Yamaha MG16XU mixer.  We have a usb cable coming from the mixer to our Windows 10 PC.  We have a MX-XU sound driver and have increase the volume on it but still no luck.  We are some recommendations?   We are using the preview screen and the audio meter to measure the sound. 

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  • Make sure you're using Wirecast 6.0.8. Development has stoped on Wirecast 6 so you may want to test with a trial of Wirecast 7.5 to see if this is still an issue.

    You'd also have to provide specifics to verify the sound since meter calibration can differ between programs.

    You may need to check any sound drivers you are using and compare with another program, again, keeping in mind that meters may be calibrated differently. 

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