Recording error due to an internal error
I just got several times the same recording error due to an internal error, during my recording of a powerpoint presentation and my voice with an external Samson Meteor Mic.
I have the screen flow Version 6.2.1 (28782) and I'm using Mac OS X Yosemite 10.10.5. My Imac is from 2009.
I haven't opened any other programs during the recording: only powerpoint and screenflow.
I'm using an external harddisk with plenty of free space ( 2,31 TB) to buffer my recording which is connected by a USB cable.
On my internal harddisk I have 50 GB free space left.
Is there anybody who can help me with this problem? I'm really frustrated as I lost already several hours recording time due to this issue.
Thanks in advance for all you tipps and help!
Try a simple test. Remove the third party devices. Reboot. Do a test recording of just the desktop. I do think the limited internal hard drive space may still be a factor. How long were you recording for?Reply 1
Thanks Craig for your reaction. With third party device you mean the powerpoint program? I will test this. The error occurs after more than 1 hour recording but several times also after 15-30 minutes. Should I try to make more free space on my internal drive? How much free space would you recommend? Although I'm using my external harddisk to buffer my recordings?Reply
Remove the external mic (and external webcam if any) and, without running any other programs including PowerPoint, do a recording of the desktop. Reboot the computer after removing the devices and closing programs first.
Given the durations you're recording I do think the limited free space on the internal drive is a factor. Doing the above test may confirm it's not related to other devices or programs.Reply