cannot download the driver

! cannot download the driver. I bought screenflow at the appstore yesterday. When I want to download it from telestream, it says, it is not allowed. What shall I do? Thanks

1reply Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 3 yrs ago
    • Reported - view

    If you bought from App Store you must download it from the App store. 
    The website version is a different purchase with different licensing.
    They both are basically the same features but different and separate purchasing systems. They can't be mixed. If you want to move to the website version we can assist with that.

Like Follow
  • 3 yrs agoLast active
  • 1Replies
  • 48Views
  • 2 Following