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Manually update Comment Moderation window

Hello everybody!

Using 15.0.1 version.

Is it possible to manually update the new Comment Moderation window?

Its taking ages to update my on posts on twitter... on the last version was possible to do it by clicking a button.

Thanks!

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 4 mths ago
    • Reported - view

    Is it these buttons that were in 14 but gone in 15?
     
    Can you please explain how long it's taking to update in the new version?

    You may need to look at your Twitter feed directly to see if it's updating slowly because responses aren't coming in fast. In order for us to verify we may want a comparison to a new post on Twitter and how fast it appears in 15 vs 14.

    Investing feature request for Twitter feed Social Media Comments Refresh WIRE-20399

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  • Is it these buttons that were in 14 but gone in 15?
    - Yes. More presisily this one with two half circular arrows. 

    Can you please explain how long it's taking to update in the new version?
    - I'll try to send you a test recorded in video: 1 minute, 29 seconds.

    You may need to look at your Twitter feed directly to see if it's updating slowly because responses aren't coming in fast. In order for us to verify we may want a comparison to a new post on Twitter and how fast it appears in 15 vs 14.
    - I don't know if  it's the same as the previous version because I use to push that button and get instantatly refesh, and it worked fine!  
    I can't compare because I already update my version and all my ".wcst" files. Unfotunately I don´t hava another PC to install previous version and run the tests.

    Thank you for you answer.

    Investing feature request for Twitter feed Social Media Comments Refresh WIRE-20399

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 4 mths ago
      • Reported - view

      Leandro Generoso Thanks for those important details. We're investigating now.

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 4 mths ago
      • Reported - view

      Leandro Generoso We had found that depending on the circumstances Twitter would limit the number of updates over time and wouldn't provide a message when the limit is reached. making the previous implementation unreliable. Twitter is updating its API, giving us greater flexibility in updating the feed.

      We've also found the limit on the number of feed updated based on how it's being used.
      Which of these Twitter timeline "searches" are you using?

      1. User Timeline
      2. Home Timeline
      3. Favorites
      4. Search

      As this may make a difference in how we can check for updates to the feed.

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  • Thanks CraigS !

    I was using "User Timeline" for the tests I sent before.

    Based on your last info, I made some new tests today:

    - "Home Timeline" = 1 min 13 sec (a little bit better)

    - "Favorites" = 45 sec (after I marked it as a favorite, of course)

    - "Search" = 1 min 16 sec

    And, of course, to be comparable, I tested "UserTimeline" again.

     - "User Timeline" = 1 min 25 sec (almost the same)

    I better change to "Home Timeline" for now...

    By the way, I forgot to mention that this new feature is much better OK?

    I'm just trying to discover the better way for me to use it for my needs!

    Thanks again!

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 4 mths ago
      • Reported - view

      Leandro Generoso Thanks for testing and providing those details. It gives us the information we can work with in anticipation of Twitter's API update and our implementation of it when that happens.

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  • Thanks Leandro Generoso : As Craig mentioned, Twitter blocks the number of requests a user can make during a certain timeframe. But in 15.1 we will release an update to the Twitter API which improves the internal refresh rate to the following: 
    User/home timeline: 10s
    Search / favorite - 30s

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  • Great news!

    Thank you so much!

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 3 wk ago
      • Reported - view

      Leandro Generoso Wirecast 15.1 has been released.

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  • Much better now! Thank you!

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 2 wk ago
      • Reported - view

      Leandro Generoso Thanks for confirming. 👍

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