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Using Dante with Wirecast

Is it correct that when using "Dante Via" all 16 channels from the Audio Mapper are available as Dante transmitters?

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    • CraigS
    • Telestream Desktop Forum Moderator
    • CraigS
    • 1 yr ago
    • Reported - view

    We haven't tested this specifically but when properly set up I believe all 16 channels should show in the Mapper.

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      • Jean-Pierre Kousz
      • Computer scientist / producer live streams
      • JeanPierre_Kousz
      • 1 yr ago
      • Reported - view

      CraigS Hi Craig
       

      Ok, on the input side it works. I have installed virtual sound cards on 2 laptops. I use it to play music or other sound. 

      I have ordered Dante out devices. I will report then here in the forum if it works. 

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    • CraigS
    • Telestream Desktop Forum Moderator
    • CraigS
    • 1 yr ago
    • Reported - view
    Jean-Pierre Kousz said:
    I have ordered Dante out devices.

     Wirecast may only support stereo out at this point. There have been requests for 16 channel out support though if that's what you want.

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      • Jean-Pierre Kousz
      • Computer scientist / producer live streams
      • JeanPierre_Kousz
      • 1 yr ago
      • Reported - view

      CraigS No, I just want to send a single source to another location over the Dante network. For example, just the audio of a Rendezvous participant. So you could take this on track 3 and then send it over the Dante network (track 3 = Dante channel 5&6?).

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      • CraigS
      • Telestream Desktop Forum Moderator
      • CraigS
      • 1 yr ago
      • Reported - view

      Jean-Pierre Kousz I think that may work.

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    • Jean-Pierre Kousz
    • Computer scientist / producer live streams
    • JeanPierre_Kousz
    • 1 yr ago
    • Reported - view

    Now the various Dante devices have arrived and I have been able to test the various things. Since my events often take place in very large rooms, the Ethernet network plays an important role for me!

    I could determine that the connection from Dante devices to Wirecast works very well (green).One laptop is connected to Wirecast 3 & 4 via a USB-Dante device, the other laptop is connected to Wirecast 1&2 via the virtual soundcard and both are mapped to track 2 via "Multitrack Input Mapper" (track 2 goes to the mixer).

    But in my opinion a "Multitrack output mapper" is missing, with which now the different signals can be sent back to another Dante output device (for example to the active boxes). 

    No signal can be picked up on any of the various Wirecast 1-16 transmitters (red).

    I would be glad if you could be checked once with an engineer. 

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    • CraigS
    • Telestream Desktop Forum Moderator
    • CraigS
    • 1 yr ago
    • Reported - view
    Jean-Pierre Kousz said:
    But in my opinion a "Multitrack output mapper" is missing,

     We've had feature requests to support something like this. Wirecast only sends stereo out. You may want to vote here. And, add your use case so the developers can follow the specific need. Investigating WIRE-14179 Vote here as well. Note other comments specific to Dante there.

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      • Jean-Pierre Kousz
      • Computer scientist / producer live streams
      • JeanPierre_Kousz
      • 1 yr ago
      • Reported - view

      CraigS I saw that I voted for the two tickets a long time ago. The one ticket already has over 70 votes. It would be really great if that request was taken in hand.

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      • CraigS
      • Telestream Desktop Forum Moderator
      • CraigS
      • 1 yr ago
      • Reported - view

      Jean-Pierre Kousz I suspect it will be part of a larger project given the work that the developers may undertake along with it.

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  • Wirecast and audio is a story by itself. Dante is the de facto standard apart from XLR at venues and I really don't understand why there is no listen to the users. I requested improvements ages ago. Only as the Telestream internals needed a multi language streaming they realized that the world is bigger than the plate on the table in front of them.

    The race is up with the competition, others have done their homeworks.

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      • Jean-Pierre Kousz
      • Computer scientist / producer live streams
      • JeanPierre_Kousz
      • 1 yr ago
      • Reported - view

      Jens Jarke 

      Yes, I'm also a bit surprised that Wirecast doesn't support important things. I just bought a Wirecast 420 with a 3-year license a few months ago. I would like to see some things very much:

      - better audio routing
      - Cuebi Tally Light (via WLan)
      - better color correction
      - zoom in and out of a scene
      - control of Wirecast via browser (selection of scenes)

      I always work on the events with my own network and wifi. Therefore the better support of network technologies would be very important to me.

      I have really considered switching to vMix though. There are also more possibilities with the audio output routing. My events are always hybrid, so the audio thing is really important.

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      • CraigS
      • Telestream Desktop Forum Moderator
      • CraigS
      • 1 yr ago
      • Reported - view

      Jean-Pierre Kousz I do try to light fires on these issues. I've logged them all and brought them to the attention of the developers.

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  • If you have paying customers I highly recommend a more stable solution than wirecast. Unexpected UI freezes costed me a few clients already. It never happend with the software you mentioned. And a big plus is that all the functions are available via API or controllers. It's really a difference.

    If I see what is possible with a stream deck and if I see how the wirecast implementations is using it, it is shocking in a bad way. You have display button and naturally expect to see a cam preview. That is so easy with the other vendor from down under.

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    • CraigS
    • Telestream Desktop Forum Moderator
    • CraigS
    • 1 yr ago
    • Reported - view
    Jens Jarke said:
    You have display button and naturally expect to see a cam preview.

     Feature Investigation WIRE-19452

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  • Hopefully, one day in the future. Lol.

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      • CraigS
      • Telestream Desktop Forum Moderator
      • CraigS
      • 4 mths ago
      • Reported - view

      Jens Jarke 

      • WIRE-14179: Support for output of multiple Audio tracks! Now you can output up to 4 audio sub mixes to separate audio devices.

        Wirecast 15.2 BETA. Certainly do test.

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    • Jens Jarke
    • Jens_Jarke
    • 4 mths ago
    • Reported - view

    Wow, def will. Thanks Craig.

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      • CraigS
      • Telestream Desktop Forum Moderator
      • CraigS
      • 4 mths ago
      • Reported - view

      Jens Jarke 👍

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    • Jens Jarke
    • Jens_Jarke
    • 4 mths ago
    • Reported - view
    CraigS said:
    Now you can output up to 4 audio sub mixes to separate audio devices.

     I have taken a look. I can add additional outputs but I can't mix them in any way, more routing. How would I lower a gain on one output only, or mute it.

    When I mute the streaming/recording the additional outputs are muted as well. This is not how I would have wanted it, but maybe I oversee something.

    I downloaded some stock footage that has no audio but in preview there is still a frozen level visible.

    Sorry, Craig. If I would have been in the QA seat this wouldn't have passed my requirements.

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    • CraigS
    • Telestream Desktop Forum Moderator
    • CraigS
    • 4 mths ago
    • Reported - view
    Jens Jarke said:
    Sorry, Craig. If I would have been in the QA seat this wouldn't have passed my requirements.

    Perhaps these issues happen under certain circumstances. Can you include steps to reproduce?
    With Audio Mixer perhaps the tracks in common are a factor (or maybe not) but that's something we may need to know.
    With Stock Media and frozen audio was it from Wirecast Stock Media Library and if the audio meters are frozen what were they initially responding to? Perhaps it's related to a sequence of shot types in Preview.

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    • CraigS
    • Telestream Desktop Forum Moderator
    • CraigS
    • 4 mths ago
    • Reported - view

    Audio Monitoring Muting WIRE-21235 (need steps)

    Frozen audio meter on Stock Media without sound WIRE-21236 (need more info)

    Level and Mute controls for additional audio outputs and source/tracks involved WIRE-21237

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    • CraigS
    • Telestream Desktop Forum Moderator
    • CraigS
    • 4 mths ago
    • Reported - view
    CraigS said:
    Frozen audio meter on Stock Media without sound WIRE-21236 (need more info)

     Already fixed for 15.2 release WIRE-21119

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    • Jens Jarke
    • Jens_Jarke
    • 4 mths ago
    • Reported - view

    I tested with 15.2. I'll give it a second try and see if it needs anything special to reproduce. I just tried 10min and noticed the issues right away. All content in use was stuff from the wirecast stock media library. 

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    • CraigS
    • Telestream Desktop Forum Moderator
    • CraigS
    • 4 mths ago
    • Reported - view
    Jens Jarke said:
    I can add additional outputs but I can't mix them in any way, more routing.

     Developers need more information on what you mean by mix. Since sources can be on multiple tracks simultaneously, you can mix any number of ways by combining any number of sources. 

    Perhaps you mean "source 1 can be at one gain setting for one output and a different gain setting for another output" but the developers don't think that's what you are implying.

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    • Jens Jarke
    • Jens_Jarke
    • 4 mths ago
    • Reported - view

    You said mix in the quote. I said it's not a mix to me. It's a routing. A mix for me is when I can control the levels.

    All the issues from yesterday could be reproduced with no extra efforts. For me there is one bug and improvement necessary.

    Bug: Muting the live output mutes all additional outputs as well. But that is maybe the reason people need extra outputs cause they want it coming there, or at least be able to control this which leads to the 

    Improvement: Add a mute and gain controll to each additional output. Otherwise they are a bit like twins and not that much of a use.

    Do you remember me asking for a 8x8 matrix (maybe 10 years ago). We are getting closer in tiny steps.

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