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Big Sur Security & Privacy Permissions. ScreenFlow 9.0.7 and higher.

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  • I do not have the white background icon, i have the other icon withOUT the white background for screenflow 9.07. Do i uninstall the software and install it again to get the correct icon?  This is while i am in the security and privacy settings. 

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 3 mths ago
      • Reported - view

      James Nutter Do you have multiple versions of ScreenFlow installed?
      If not, you should be OK.

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  • I have multiple versions on some systems. Right Click Show in Finder will let you know which version the icon points to.

     

     

     

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    • CraigS no just one version. It works now after i copy and paste and avoid using the plus menu key on the right after the fifth one.

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 3 mths ago
      • Reported - view

      James Nutter Good to hear it's working.

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  • Hey all-I have Catalina but am still having the same issues...or similar.

    I finally got the permissions to allow screen capture (while I was typing this) but it still will not allow me to record the desk top.

    Any help would be so appreciated.

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 4 days ago
      • Reported - view

      Michael Melkers Sometimes the computer needs a reboot after permissions are given for ScreenFlow 10. Reboot and try again.

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