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Output quality

Just adding more context to the thread. 

Using the exact same camera setup on the same day (HDMI capture with a Lumix), screen recordings look significantly better (very crisp on my device) via Loom and also via Zoom (I also hear the same of OBS) than Screenflow. Aside from the export quality and colour loss that everyone else is experiencing (me too!) the quality does not match that of the other software.

To help you all identify which is which, the Loom one has no text edited on top (more crisp). The Screenflow has the text. Lastly, there's a screenshot of how the video footage looks like in the software itself. So different!

Anyone else notice the same if you compare it to shots recorded in Loom, OBS or other?

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    • Thuy Doan
    • Community Engineer
    • tdoan
    • 2 mths ago
    • Reported - view

    Just adding more context to the thread. 

    Using the exact same camera setup on the same day (HDMI capture with a Lumix), screen recordings look significantly better (very crisp on my device) via Loom and also via Zoom (I also hear the same of OBS) than Screenflow. Aside from the export quality and colour loss that everyone else is experiencing (me too!) the quality does not match that of the other software.

    To help you all identify which is which, the Loom one has no text edited on top (more crisp). The Screenflow has the text. Lastly, there's a screenshot of how the video footage looks like in the software itself. So different!

    Anyone else notice the same if you compare it to shots recorded in Loom, OBS or other?

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 2 mths ago
      • Reported - view

      Thuy Doan The color issues were fixed a long while back. Please make sure you're using ScreenFlow 10.0.5.

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      • Thuy Doan
      • Community Engineer
      • tdoan
      • 2 mths ago
      • Reported - view

      CraigS Hi Craig, I actually am already using Screenflow 10.0.5. The problem persists. It's not just a colour thing too. It's like I lose quality on export. This is even if I export at the original resolution and using pro res. Also, my document settings do match the resolution of the export as well.

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 2 mths ago
      • Reported - view

      Thuy Doan That's not directly related to the topic on that thread in which color fidelity was fixed.

      As you present, without out specific source, codec, frame size of the source, canvas size, and output settings, it's hard to evaluate technically. You'd need to provide that for each program you mention to verify. 
      Unless the difference is very obvious it may be best to use a test chart.

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      • Thuy Doan
      • Thuy_Doan
      • 2 mths ago
      • Reported - view

      CraigS Would your team prefer I start a new thread with that information?

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 2 mths ago
      • Reported - view

      Thuy Doan I moved to new thread.

      Include a "control" (such as a Quicktime example) showing how source should look. The problem is that there may be a difference between "looks better" and "most accurate."
      Include source codec (often selected on input codec detection where possible).
      Frame size.
      Export settings.
       

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      • Thuy Doan
      • Community Engineer
      • tdoan
      • 2 mths ago
      • Reported - view

      CraigS Thanks, Craig. I'll try to get this info tmrw. I won't be into my studio until then.

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 2 mths ago
      • Reported - view

      Thuy Doan 👍
      Developers want to make sure you include a Quicktime example as the "control" (how macOS handles the source).

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