Role of Wirecast Rendezvous server plays in Video/Audio quality


What role does the the Wirecast Rendezvous server have in the Video/Audio quality of a Rendezvous session?

Does Telestream have  geographically dispersed Wirecast Rendezvous servers?

We've been using Wirecast Rendezvous since it was released but the Covid-19 lockdowns we've noticed that the quality of guests Video/Audio has decreased.

We typically have a maximum of two Wirecast Rendezvous guests and we aren't streaming from Wirecast at the time of the Wirecast Rendezvous session as we are recording locally for subsequent distribution.

I know that overall Internet traffic is up considerably due to more people working remotely and that some Internet routes may be suffering congestion but I've noticed that the quality of a guests Video/Audio in Wirecast Rendezvous is less than what we get in when we have a MS Teams or Zoom meeting with the same guests using the same equipment from the same locations.

For example this week we had poor Video/Audio quality from a guest at a location (Melbourne, VIC) where speed tests showed their Internet connection was delivering download speeds of 400Mbps and upload speeds of 300Mbps and 1ms Jitter. The Internet connection at the location (Tuggerah, NSW) where we are running Wirecast delivers Internet speeds of 70/30Mbps and 1ms Jitter and the other guest (Terrigal, NSW) had Internet speeds of 40/20Mbps again with 1ms Jitter.

My guess is that the poor Video/Audio quality from the guest with a fast Internet connection is related to how their Video/Audio stream was routed to us but I don't know what factors impact how their Video/Audio stream is routed to us.


6replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
Like Follow
  • 4 mths agoLast active
  • 6Replies
  • 90Views
  • 4 Following