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Samuele Francesco La Venia Since it's supposed to be compatible please fill out the support form and report the issue. Post the case number here when you get it.
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CraigS Case #00735675
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Samuele Francesco La Venia Thanks for that. I'll track it.
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CraigS News?
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Samuele Francesco La Venia Still in analysis.
Examining prioritization.
Have you tested in Wirecast 14.3.3 as we have no reports of issues with Launchpad Mk2 in that version?
Investigation WIRE-18533 tested working in 14.3 on both Windows 10 and macOS Big Sur. -
CraigS Tested, not work
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Samuele Francesco La Venia 👍
This is specifically for Mk2 versions. Others not yet working. -
CraigS I have mk2
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Samuele Francesco La Venia Thanks for confirming. Is it attached directly to the computer and not through a hub or dock? Does it have any control at all? Are you still on Windows 10?
Started a new investigation WIRE-19615 -
CraigS yes,yes,yes. I don't understand why after 1 year you couldn't find the problem
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Samuele Francesco La Venia We tested this fixed Launchpad Mk2 with Wirecast 14.2.
We don't yet support the other versions. Yours is the first report that Mk2 isn't working since the fix so we need to test it again. -
Samuele Francesco La Venia
See attached video. Novation Launchpad Mk2 works in Wirecast 14.3.3 on Windows 10 (and we confirmed on Mac as well).
Seems you have an issue with your config (we have no other reports of Mk2 not working).
What controller is selected in Prefs? Does the controller light up when you select the Launchpad MK2 in Preferences? -
CraigS I solved the problem. It was probably the Launchpad ID. I'm in the programming mode of it and I put it as 1
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Samuele Francesco La Venia Great to hear!
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Will the Launchpad Mk3 work with the Mk2 configuration? The Mk3 seems to be what they are selling now. Thanks!
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Billy Hulting We haven't tested but unless there are radical differences it may work. Make sure you buy with a good return policy if it doesn't. If you already have one, let me know and I can make testing a feature request.
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CraigS I went with the AKAI APC Mini as it was less expensive. Works like a dream! Thanks for building this feature in!
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Billy Hulting 👍
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how long does it take to get support launchpad mini mk3?
or to custom map midi buttons?
It turned out sad that I bought a device, but there is no support :(
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Iliya lemeshkin Sorry. You should check with us first for compatibility.
Supported devices are listed in Wirecast.
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