Error When Sending to Restream IO

I know Wirecast has the multiple restreaming service which includes captioning, but I get a pop-up error message when trying to send a stream via Restream IO (a service I signed up for prior to learning about Wirecast's similar service).

See attached image for the error message. BTW, I just updated to version 10.1.
Any suggestions?

Additionally, I have not had any success in trying to send to destinations using Wirecast's newer restreaming services.

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