no audio need help asap
the one i recorded on ios have no problem at all. but the one i recorded on android (mp4 file) when i drag the file inside the screenflow, there is no audio at all
and i just upgraded to screenflow 8 from 6. in screenflow 6 i did not have any problem about this.
im using screenflow 6 now and there is no problem at all.
if this will not work on 8 then upgrading is meaningless for me.
i just pay for the upgrade yesterday, is there a way of refund?
since if theres compatibility on 8 and 6 does not have such thing,
then sticking in the screenflow 6 version is a lot easier for me.Reply
seiya kii Thanks. Exactly what I needed.
Tested both 8.2.2 and 6.2.4 on High Sierra.
8.2.2 shows no waveform, no meter movement, hear no sound.
6.2.4 all the above work as expected.
The audio looks to be AAC LC
Examine in our Telestream Switch and Media Info
It's Stereo, 192kbps Constant Bitrate 48kHz
The only thing odd is that Media Info reports just under 47 Frames Per second for the audio.
Also noting that Switch no audio is heard
Quicktime Player audio is heard.
Otherwise this file should play.
Please do fill out the form so we can give you a case number and get your contact info. We'll work on fixing this for you. I'll also report that I can verify the issue.
ScreenFlow Support Form
Thanks for pointing this out to us. With your report and this sample test file we can work on fixing this for you.