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Camera not displaying correctly

Hey guys, I am new to wirecast. Actually trying to see if we want to purchase it for our live stream. However when trying the demo to get familiar with the product, I am having issues getting the camera feed to display correctly. I have set up basically the same settings from our previous encoding software where it displays fine. However when I try to use it here it only shows half of the image displayed by the camera and has lines running through it. Have tried changing alot of the settings with the camera size and stuff but have had no luck. Any suggestions would be greatly appreciated.

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  • I see your Capture Device Size  is set to 1280x1024. Your canvas may be 1280x720 or 1920x1080.
    Perhaps you may need to set Wirecast to Canvas Size Custom and change it to match.
    It's not clear what your image is supposed to look like though.
     

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  • What is the make and model of the camera you're using? What is the resolution and frame rate of the camera set to?

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  • Was able to resolve the issue guys. Thanks for your help though. Tried to change all the settings and never had any luck. Finally reinstalled the drivers which caused my PC to stop recognizing there was a capture card. Took it out and inserted it back into the slot and it immediately worked. Card was loose or something which caused this issue. Weird considering it worked perfect in other encoders. 

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  • 2 yrs agoLast active
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