Help Getting error message ... "Error Domain=Scarlett Code =-1 ...

Error message ... "Error Domain=Scarlett Code =-1 ...

 

I can't open an old file that is important.  The message I am receiving is 

 

ScreenFlow was unable to open the file /Users/karen/Desktop/Photoshop Instructional Video/Cake to Photoshop Revision.screenflow/Media/57A39BA1-1441-42FC-A14D-1D5BAF4B9C33__FB4487D2-4BDE-4E77-9D74-0AACBEDC6E31.scc.

The error message was "Error Domain=Scarlett Code=-1 "Failed to open scc file" UserInfo={NSLocalizedDescription=Failed to open scc file}"

 

The Screenflow version I have is 5.03 and I am working on MAC OS Sierra.  

 

Any suggestions on how to get my file open and working again?

 

Thanks! 

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  • ScreenFlow 5.0.3 is not compatible with Sierra. Always stay current with updates as they include fixes including compatibility issues. If you aren't in the habit of checking frequently please keep Auto Update enabled in preferences. The last version in the ScreenFlow 5 series was 5.0.7 which is Sierra compatible. Check Previous Versions here.

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