Bug with titler going live unintentionally
As title says, I had weird bug, where my titler comes live with my selected nametag without me pressing my shortcut-key. ( I have bind for titler to go live and going away when pressed again)
I had 2 cameras and + randezvous guest connected. When I switched between my 2 cameras, I had my titler going sometimes live. For workaround I have to clear layer where my titler is and cant have it on "live" shot all the time.
I also had same bug that was mentioned in other post about titler no longer being visible in some shots and reappearing after switching shots. (It should just stay on top of shots while switching)
Im using newest OSX and newest Beta build for Wirecast.
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Are you using any other keys or selecting part of the Wirecast interface?
Do you have an Elgato Streamdeck attached to your computer but not being used?
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CraigS
No, I have only mapped "0") to play titler nametag. (changing hot key wont help
And no I don't have streamdeck or other external buttons attached.
I have camera 1 attached to mac via blackmagic design converter and camera 2 attached with magewell capture card.
When I switch from cam1 to cam2, Titler goes live.
If then I swap back to cam1 --> titler stays on top of shot.
If I once again go from cam1 to cam2--> titler isn't showing even if titler itself says it is "live". (this seems like same bug which is mentioned in other topic)
This problem doesn't appear with webcam or rendezvous connections.
Only If I change from cam1 to cam2.
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Sampsa Halmesaari Perhaps you can do a screen recording and post here so the developers can see when it is and isn't working and what you are doing. They may need to see if there's a specific pattern.
They'd want to see Preview and Live window and the shots on the Master Layers being used and you triggering the transitions. -
CraigS
Here is the screen recording of the bug happening many times. I only use my mouse for every action so I'm not using any hot keys etc.
Hope this helps to fix this bug.
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Sampsa Halmesaari Thanks. That helps significantly.
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This bug still kind of exists in 14.0.4 and 14.1
Now we have different kind of method to show different studio angles so bug doesn't annoy that much and doesn't appear often.
Now we get this same bug (titler launching lower 3rd by itself) when we change from camerashot to some kind of videoclip with custom stinger transition.
So we go from studio --> videoclip (with selfmade .mov stinger) titler always launch latest title over the videoclip. If I use cut/smooth transition, titler doesn't make this bug. We can also dodge this bug if we clear titler layer when we are about to watch some videoclip.
So it has something to do with custom stinger or that third transition button perhaps.
-Sampsa
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Sampsa Halmesaari Thanks for those details. Our internal investigation reference is WIRE-17679. We may have follow up questions for you.
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Sampsa Halmesaari Is the issue reproducible 100% of the time or is it intermittent?
If you don't use the stinger do you still have the issue.
Is there a reason why you think it's the third transition button?
BTW in Wirecast Preferences you can set it to none, one or two buttons as well but the spacebar may be locked to one button. Are you using the mouse to transition or...? -
CraigS
We tried to recreate this bug and we can reproduce it with our .mov stingers all the time.
Also we changed transition buttons 1,2,3 and came to conclusion that third transition button isn't the problem. Somehow when we switch shots with custom stinger titler always launches selected lower third at the same time. We used mouse to click this custom stinger.
I can also make video to demonstrate this.
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Sampsa Halmesaari Thanks very much for testing. That's the information we need. If we have more questions I'll post them here of course.
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