Skype via NDI causes unexpected Wirecast Shutdown

Using Wirecast ver 12. We capture the signal from Skype call with NDI shot. The quality is great.

Big problem starts when our speaker turns his mobile phone from vertical to horizontal position during the call and streaming. Wirecast shuts down, and the stream ends until we open the program and start streaming again.

Why does it happen and what could be the solution of the problem?

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