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Multi-Viewer CANCELS Keyboard Shortcuts

I'm running Wirecast Pro 12.1.1 on an Asus ZenBook Pro w/ plenty of processing power. 

When I attach a 2nd monitor to the laptop and run Multi-Viewer Output on that 2nd monitor, the Keyboard Shortcuts work just fine to switch the inputs.

However, when I remove the 2nd monitor and run Multi-Viewer Output on the laptops built in monitor, I can see the multiple inputs, but the Keyboard Shortcuts do not respond.  I cannot switch the show in Multi-Viewer mode using just the laptop's monitor. (I might need to be mobile at times and won't have the luxury of a 2nd monitor)

I can always cancel the Multi-Viewer mode, but the shots in the layers beneath the Preview/Live windows are not in real time.

Any suggestions how I can get the Keyboard shortcuts to work in Multi-Viewer mode using just my laptop's built in monitor?

Thanks,

Chris

Microsoft Windows 10 Home .v 10.0.18362

Wirecast Pro 12.1.1

Asus ZenBook Pro  UX550VE

i7-7700HQ 2.80GHz 4 Cores

BMD UltraStudio Mini Recorder

1920x1080 24fps

No data on CPU % as no warnings are appearing.

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  • Christopher McLean said:
    However, when I remove the 2nd monitor and run Multi-Viewer Output on the laptops built in monitor, I can see the multiple inputs, but the Keyboard Shortcuts do not respond. 

     I'm not sure I understand the reason behind this workflow. If you're only using the built in monitor you'd need to see the Wirecast interface. 

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  • CraigS The reason for me is easy to understand.  It's the same reason a person would use the Multi-Viewer Output window to switch the show give the option of a second monitor: It's easier to see the sources as larger, real time video clips compared to the smaller, 1fps updated icons in the interface layers.  Isn't that why WireCast added that feature?  So if it's easier to switch with larger, real-time sources on a second monitor, doesn't it make sense it would also be easier on a smaller laptop monitor as the sole source?   As far as seeing the interface, I have my sources dialed in before the start of the show.  But after that, I'm not going to be adding cameras or additional sources during the middle of a show.  So once I have all my sources dialed in within the interface, it's easier to switch the show in a Multi-View format.  Craig, is there a solution for this?  Thanks in advance,  Chris.

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  • Christopher McLean said:
    doesn't it make sense it would also be easier on a smaller laptop monitor as the sole source?   

       I think it was designed to use with a second monitor. 

    Christopher McLean said:
    So if it's easier to switch with larger, real-time sources on a second monitor,

     

     But that would obscure access to controls such as adding titles or changing any settings in any of the Properties panes or access to the Audio Mixer or the PTZ Controller or Rendezvous or the visibility of the Output Statistics. 

    I think it's a case of Mult-Viewer taking over the interface which should always be visible to the operator/technical director. 

    The Preview and Live Areas and the Shot Icon layers can all be resized. Granted 1fps update isn't full live motion but that is because that extremely resources intensive (but that may be improved in the future given the advances in GPU resources).

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  • You can scale to large icons. This full screen on 15" laptop.
    You have all the shots available and can scale the Master Layers you need to be most visible and change scaling from layer to layer as needed.

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