Fixing File Compatibility by re-encoding in Finder.

  • CraigSModerator
  • Telestream Desktop Forum Moderator
  • CraigS
  • updated 4 yrs ago

Some video files may not play back well in ScreenFlow or otherwise show no video at all. While we like to see the files to investigate compatibility there's a workaround which may help in the meantime.

  • Select the clip in Finder
  • Right Click and use Services > Encode Selected Video Files
  • You may then select Apple ProRes or, if you prefer a smaller file 1080p or 720p


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