High Sierra causes zoom video bug in ScreenFlow 7 and 6
Longtime ScreenFlow user here... After upgrading to High Sierra, I get a crazy video artifact under certain circumstances, which unfortunately is a common circumstance for me. I use ScreenFlow to record classes that I teach, and I use Ctrl-Scroll to "zoom in" as needed during class.
This was always recorded fine before, but now I get a bad video effect while zooming that only goes away after I un-zoom back to the normal level.
I tested with ScreenFlow 6 and the same thing happens; that's why I think it only started after upgrading to High Sierra a few weeks ago.
I tried to attach a 1-minute screenflow file but the forum says "file type not supported" ?? So I've attached an mp4 instead.
All ScreenFlow options are still on their defaults, I haven't add any actions, etc. It's just "plain vanilla" screenflow capture.
Any ideas would be GREATLY appreciated, as this has made my classroom videos somewhat unusable (I zoom a lot during discussions).
CraigS Thanks, my apologies for not including this info the first time. Yes, I have 7.1.1 and created that mp4 only after upgrading, just to make sure.
Here's my graphics info, sorry if this is too much - I wasn't sure which part would be most helpful. It's a MacBook Pro, Mid-2014.
Chipset Model: Intel Iris
VRAM (Dynamic, Max): 1536 MB
Device ID: 0x0a2e
Revision ID: 0x0009
Metal: Supported, feature set OSX_GPUFamily1 v2
Display Type: Built-In Retina LCD
Resolution: 2560 x 1600 Retina
Framebuffer Depth: 24-Bit Color (ARGB8888)
Main Display: Yes
Automatically Adjust Brightness: NoReply
Jeff Cohen I did a similar test with ScreenFlow 7.1.1 macOS 10.13 on Late 2013 MacPro with dual AMD 500.
I got the same results as you.
Please do fill out the form and you can mention that I also confirmed the issue on a very different setup than yours. Let them know you have an example file to send them and when you can the email with case number you can send back the file.
ScreenFlow Support FormReply