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Does not always record

Hi, I have had an issue where after I screen record the recording is just a black screen and not the video in question. This happens about half of the time after screen recording. Trying to figure out how to prevent this.

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  • Telestream Episode doesn't record. It's an encoder (and a discontinued product) so I'm not sure what you're referring to.

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  • 3 mths agoLast active
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