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My live stream keeps dropping Need help

Hi guys 

 

I need some helpMy stream keeps dropping below are the some of the logs and u attaches the whole log.

Internet 150 down 30 up

Stream 720p 30 frames 4000 bitrate.

Apr  5 10:22:16 V: Drop 4
Apr  5 10:22:17 V: Drop 1
Apr  5 10:27:20 A: Network connection severed: 4294965995
Apr  5 10:27:39 V: Total drop count   : 89
Apr  5 10:27:39 V: Avg frames per drop: 2
Apr  5 10:27:39 V: Max frames per drop: 6
Apr  5 10:27:39 A: Maximum flutter    : 20 ms
Apr  5 10:27:39 A: Total drop count   : 0
Apr  5 10:27:39 M: Init ----------------
Apr  5 10:27:39 M: User Agent Wirecast/FM 1.0
Apr  5 10:27:43 M: Publishing 'mrsarento'
Apr  5 10:27:43 N: Send Meta Data OK
Apr  5 10:27:44 V: Drop 2
Apr  5 10:27:45 V: Drop 1
Apr  5 10:27:46 V: Drop 1
Apr  5 10:27:47 V: Drop 1
Apr  5 10:28:00 A: Network connection severed: 4294965995
Apr  5 10:28:03 V: Total drop count   : 4
Apr  5 10:28:03 V: Avg frames per drop: 1
Apr  5 10:28:03 V: Max frames per drop: 2
Apr  5 10:28:03 A: Maximum flutter    : 20 ms
Apr  5 10:28:03 A: Total drop count   : 0
Apr  5 10:28:03 M: Init ----------------
Apr  5 10:28:03 M: User Agent Wirecast/FM 1.0
Apr  5 10:28:04 M: Publishing 'mrsarento'
Apr  5 10:28:04 N: Send Meta Data OK
 

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  • Unfortunately, the Flash log doesn't provide any other useful information then the stream is dropping. Packet loss, Server/CDN issues, taxing Wirecast CPU can all be causes. We'd need more technical information to troubleshoot. Please include complete details as if you wanted us to match all settings and software versions.

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  • I'm using a iMac i9 40gb ram with a Amd Radeon 580x 8gb ram with 1tb SSD

    I'm using Wirecast latest version.

    We use christianwolrdmedia to stream our services and I already checked with them and no issues on their end.

    We have 2 ISP's and when the stream goes down the internet works fine.

    We only stream 1 stream 720p I attached the setting I have attached a few screnshoots 

     

    Let me know if you need anything else

     

    Thank you 

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  • If you go from 60fps to 30fps, does this reduce dropping?

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  • Actually last stream we had was at 30 with the same issue 

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  • Ovi Moldovan 
    Imported graphics
    CPU%?
    Can you test to Facebook to see if this is specific to the CDN?

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  • I will try that next time we stream and I will let you know 

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  • Ovi Moldovan said:
    Network connection severed: 4294965995

     Is "Network" referring just to wifi or any connection handling the stream? Does the 429.... number give some idea what caused the connection to fail or is it just an error code?

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