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No sound anymore PPT/Keynote

I have Flip4Mac player to help play audio from a Powerpoint and Keynote file I received for work (for my MacBook Pro).  A few weeks ago the sound files stopped working with the presentation.  Ive tried everything and have uninstalled and reinstalled Flip4mac, and the presentation files in both powerpoint and keynote. Still nothing... Please help!

For the records I'm using a MacBook Pro with MacOS Sierra 10.12.1, with the very latest version of Flip Player.

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  • I'd need to know the codec of the file. Perhaps you can link to it so I can download and test. You can private message me the link if you don't want it to be public.

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  • I have the same problem. Has there been a solution to this issue already? I would be happy to send you the "codec of the file"...but unfortunately I don`t know what you mean. Could you explain - I would then send forward whatever it is you require.

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