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Screenflow 10 not recording video from ATEM Mini (Blackmagic Design) camera.

Screenflow 10 recognizes and loads the video from Blackmagic Design on New Recording. Appears to be recording, but only the audio and screen recording show up on the timeline. No video from camera.

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 1 yr ago
    • Reported - view

    See forum private message.

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  • Hi

     

    I have exactly the same issue and have put a support request in. Here's more details:

    I'm a screenflow 9 user, but recently got an M1 Mac Mini. I am trialing Screenflow 10.

    When I start to record, I see the external USB Camera (BlackMagic Atem Mini) with no issues in the preview. The source is ticked. I see the video feed.

    When I record, everything looks okay, but the finished recording only has audio. It does not have the camera recorded.

    Is there anything I can do to troubleshoot?

     

    Thanks

     

    Tom

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 1 yr ago
      • Reported - view

      Tom Kerswill See forum private message.

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  • I have exactly the same issue ... uninstalled the ATEM software and Screenflow 10.0.2 then reinstalled still the same issue I can see the ATEM output on the configure recording but does not put a recording into the media once done...works fine with all other camera sources. Also worked with v9 fine....help!!!

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  • Geoff Currie we are working on the problem now and if you are interesting in taking part in testing the solution, contact support, please email desktopsupport@telestream.net

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  • Has anyone found the solution? I have EXACTLY the same problem.
    
    I just purchased the screenflow 10 license and am having to use a previous version to use the ATEM Mini.
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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 1 yr ago
      • Reported - view

      Pedro Sobral We believe we have this fixed and should be in an upcoming update. Otherwise, you can use the link Sandy Henry posted to see if they're still adding beta testers.

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  • Having the same issues… will be emailing the link above to be part of the beta solution…

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 1 yr ago
      • Reported - view

      Russell Westcott Although we may be very close to the full release of the fix.

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    • CraigS thank you… I’ve received a note from the help desk, and it seems the solution is coming out very shortly.

       

      I can be patient, plus version 9 still works.

       

      Appreciate the help

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      • CraigSModerator
      • Telestream Desktop Forum Moderator
      • CraigS
      • 1 yr ago
      • Reported - view

      Russell Westcott ScreenFlow 10.0.3 has just been released. Please install reboot and test.

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    • CraigSModerator
    • Telestream Desktop Forum Moderator
    • CraigS
    • 1 yr ago
    • Reported - view
    Russell Westcott said:
    I’ve received a note from the help desk, and it seems the solution is coming out very shortly.

    Yes. Testing is about finished so we're readying it for release.
     

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    • Lyle
    • Lyle
    • 8 mths ago
    • Reported - view

    Hey everyone has this been resolved?

    I use screenflow as my primary video editing software and am looking at buying an atem mini in the next few weeks to add multi camera functionality.

    Has this been resolved? I am

    on screenflow 10.

    Thank you.

    lyle 

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  • 7 mths agoLast active
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