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Apple Silicon / M1 Support

I bet one of the biggest pain points  most of us have is slow export times. I've got a JUICED macbook pro and it's still painfully slow.


So - I know this is early (and please don't make me submit a feature  request) - but are there plans to get Screenflow to work on the new apple silicon machines?

If so, could you shed light on how hard that would be for Screenflow? Since it's a native app, does it just compile over? Or is there significant work that needs to be done for it to work?

They have touted faster export, and I'd go out and buy a mac mini today if this meant I could speed up my exports.

thanks!

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  • CraigS said:
    Is Reaper M1 native yet? I'm wondering if may it's how Rosetta is handling it if now.

     It is. And the problem exists for their old version with Rosetta or the new version which is Native. I actually work for (with) them and they said they haven't changed anything. So I'm wondering if it's how M1 handles the cursor compared to how Intel did. 

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      • CraigSModerator
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      • CraigS
      • 2 yrs ago
      • Reported - view

      Kenny Gioia Thanks for testing. Report that to Reaper given that it's in Beta perhaps they can fix or at least, identify the issue.

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    • CraigS I have (I work for and with them) and they have no idea what it can be. They said they haven't changed anything from how it worked before. Like I said, the same REAPER version works fine on my Intel Mac. I's just the M1. I'm guessing it comes down to what Screenflow is "grabbing" (capture) as the cursor that allows it to separate it from the screen capture. Something in there is getting confused by the mouse moving and the mouse standing still. Thanks for working with me here.

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      • CraigSModerator
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      • CraigS
      • 2 yrs ago
      • Reported - view

      Kenny Gioia Intem Mac also Big Sur? If so then it may be specific to M1. Test on Intel Mac with ScreenFlow 9.0.6. If that works then M1 is the variable.

      Kenny Gioia said:
      . They said they haven't changed anything

       Some developers have noted that issues that were latent and wouldn't show on Intel Macs became visible on M1 Macs.

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    • CraigS The Intel Mac is Mojave. It can't be updated to Big Sur because it's a 2012 iMac and the requirement is 2014 or later. But I'll try 9.0.6 and report back. Thanks 

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      • CraigSModerator
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      • CraigS
      • 2 yrs ago
      • Reported - view

      Kenny Gioia The issue may be Big Sur and not M1 then. If ScreenFlow 9.0.6 on Mojave doesn't show the issue then it may lean in that direction.

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    • CraigS Confirmed that there's no issue with Mojave and 9.0.6 with REAPER. So it could be Big Sur or M1 Macs but it's not version 9.0.6 that's the issue by itself. Obviously, we can't test other versions on M1 Macs (it doesn't work) and we can't test M1 with Mojave so we need to figure out if the issue exists on Big Sur with an Intel Mac or if it's ONLY with Big Sur AND the M1 Macs. Thanks

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    • CraigSModerator
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    • CraigS
    • 2 yrs ago
    • Reported - view
    Kenny Gioia said:
    So it could be Big Sur or M1 Macs but it's not version 9.0.6 that's the issue by itself.

     That's key. That it's only happening with REAPER so far is a factor.

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    • CraigS I don't know if this is helpful or not but I thought it was interesting. If OBS is open (display capture is ready to go) it will also prevent Screenflow from being able to control the cursor. Any adjustments to it will have no effect. Moving or not moving.

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    • Nitaai Kumar
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    • Nitaai_Kumar
    • 2 yrs ago
    • Reported - view

    Thanks CraigS for the update. Is the x264 codec been updated in 9.0.6 to the latest one or is the same as 9.0.5? I know you had a lot of others things to fix for this one, but just checking.

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      • CraigSModerator
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      • CraigS
      • 2 yrs ago
      • Reported - view

      Nitaai Kumar Everything updated for Apple Silicon compatibility. In fact, that's the third-party dependency developers often need to wait on as those components must be compatible as well.

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    • CraigSModerator
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    • CraigS
    • 2 yrs ago
    • Reported - view
    Kenny Gioia said:
    f OBS is open (display capture is ready to go) it will also prevent Screenflow from being able to control the cursor.

     That actually makes more sense as ScreenFlow and OBS might be fighting for the same system resources. Thanks for checking this. OBS is still Intel only as of 26.1.

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  • Ok the new 9.0.6 works on my macbook pro M1 mac. BUT only when I use it on the internal display it I use an external display eg my LG 5k ultrafine thunderbolt display it will give me a recording error. Please fix it for thunderbolt and external monitors thanks.

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    • Paul Kerry FYI I found why this is happening its the LG ultrafine Mic and 1080p built in webcam it doesn't like, if I screen record the LG 5k ultrafine display screen and use nothing else it works. I can only use the macbook pros mic and webcam too, because to record the screen of the LG 5k with a webcam and mic I have use use only the macbook pros mics and webcam in combination with recording the LG 5k. I can also record at full 5k resolution and export at 5k res fine. So are you adding support for more mics and webcams? on M1?

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      • CraigSModerator
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      • CraigS
      • 2 yrs ago
      • Reported - view

      Paul Kerry Is the LG attached directly through the M1 TB3 port and using a TB3 (not USB-C) cable? 

      Does ScreenFlow recognize the LG  webcam and mic but just fail to record?
      Have you tried doing something interesting like recording the internal screen but using the LG 5K mic or webcam?

      Is anything attached to the other Thunderbolt 3 port on the M1 Mac?

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    • CraigS the LG 5k ultrafine display is an apple certified macos thunderbolt display, its offered and marketed on the Apple website and its connected directly to one of the usb4/thunderbolt ports.

      CraigS said:
      using a TB3 (not USB-C) cable?

       also, I am not a retard. Of course, it's using a thunderbolt cable I have used this monitor with every thunderbolt mac I have. Plus it's a THUNDERBOLT ONLY MONITOR. like every apple monitor out there.

       

      CraigS said:
      Does ScreenFlow recognize the LG  webcam and mic but just fail to record?

       It doesn't matter what webcam and mic I use, I can use a yeti mic and a logitech c922 or a brio 4k and it will still give me a recording error. IT ONLY WORKS with the built in cam and mics on the macbook pro, The webcams and mics i have tested show up in ScreenFlow and work, when I hit record it automatically fails to record. Its definitely an issue with support for other mics and webcams because OBS has no problems at all. As a developer myself I can 100% confirm its a software issue and not a user error.

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    • CraigSModerator
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    • CraigS
    • 2 yrs ago
    • Reported - view
    Paul Kerry said:
    So are you adding support for more mics and webcams? on M1?

    I've personally tested the 13" MBP M1 with external video into USB-C capture device (not even on our supported list) and it works. 

     

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    • CraigS ok with futher testing I have found the issue screenflow doesnt' support thunderbolt on M1 Macs, it only supports usb devices. I have tested this with 2 thunderbolt docks and the LG ultrafine thunderbolt display. This issue is only on M1 macs because the issue with screenflow on big sur on intel macs doesn't appear to be a problem over thunderbolt and not usb. There needs to be an update for THUNDERBOLT devices since they currently crash screenflow when using those devices for recording.

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    • CraigSModerator
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    • CraigS
    • 2 yrs ago
    • Reported - view
    Paul Kerry said:
     also, I am not a retard. Of course, it's using a thunderbolt cable

     As a technician, I can't make any assumptions. Sorry if your offended but we have had users with diverse backgrounds. The monitor does come with both a Thunderbolt 3 and USB-C cable. 
     

    Paul Kerry said:
    The webcams and mics i have tested show up in ScreenFlow and work, when I hit record it automatically fails to record.

     As per my example I can use an HDMI to USB capture device successfully and record video and audio from it.

    I tested with Sony Z90 into a generic $15 HDMI to USB3 capture device then attached to an $8 USB3 to USB-C adaptor cable (third partyAmazon bargain products). None of which are certified by either Apple or officially supported by Screenflow and it works.

    I can also attach a Logitech C920 to the same cable and record video and audio from it as well.

     

    If you can't record from any external devices then perhaps the issue is not specific to the monitor. 


    All tested on: 
    13" M1 MBP 8GB RAM
    macOS 11.1
    ScreenFlow 9.0.6 (Universal).

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    • CraigSModerator
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    • CraigS
    • 2 yrs ago
    • Reported - view
    Paul Kerry said:
    ok with futher testing I have found the issue screenflow doesnt' support thunderbolt on M1 Macs, it only supports usb devices.

    But you mentioned your Logitech C922 cause a recording crash and it is a USB device as is my Logitech C920.

    Please clarify. Perhaps it is only the Monitor's webcam and mic which would be on the Thunderbolt cable in this case of course. 

    Paul Kerry said:
    his issue is only on M1 macs because the issue with screenflow on big sur on intel macs doesn't appear to be a problem over thunderbolt and not usb.

    Please explain. Give an example source and how connected. 
    ScreenFlow doesn't support Thunderbolt devices such as Blackmagic MiniRecorder or 3G on Intel either.

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    • CraigS 

      CraigS said:
      u mentioned your Logitech C922 cause a recording crash and it is a USB device as is my Logitech C920.

       yes through a thunderbolt dock it will crash, and I have 2 different thunderbolt docks that respond exactly the same on the m1 macs, I used the usb ports on the thunderbolt dock on the first test. the second test was plugging indirectly into the mac. using usb and not the thunderbolt. The only way you can replicate the same thing as me is with a thunderbolt dock or the LG 5k ultrafine display which is a thunderbolt only display much like the 6k apple display everything is going through thunderbolt. There is a problem with screen flow because apples own quicktime recording software has no issues with Thunderbolt devices and so does OBS. Again this is an issue with the developer to fix and is a bug I would like to log.

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      • CraigSModerator
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      • CraigS
      • 2 yrs ago
      • Reported - view

      Confirming:

      Using the built-in webcam and mic in LG Thunderbolt 3 Monitor causes ScreenFlow to crash on record.

      Using Logitech C922 or Logitech Brio through Thunderbolt 3 Dock such as by CalDigit causes ScreenFlow to crash on record.

      All the above work in Apple Quicktime.

      USB-C directly connected devices work as expected (as per my tests).
       

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    • CraigSModerator
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    • CraigS
    • 2 yrs ago
    • Reported - view
    Paul Kerry said:
    Can't do that for a thunderbolt display that has the webcam and mic BUILT IN!!

     That may well be the case. You did say this was working on Intel Macs though so please provide those details. 

    Paul Kerry said:
    So do thunderbolt docks they use thunderbolt, not usb to connect as a result ScreenFlow doesn't' like this can crashs from the screen shots attached.

     To confirm are you trying to use the C922 and Brio 4K through the CalDigit Thunderbolt 3 Doc? This does not work on the M1 but does work in an Intel Mac?

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    • CraigS Thunderbolt devices do no have problems at all on big sur 11.1 with the new screen flow it's only the M1 macs with thunderbolt devices with webcams and mics only with big sur 11.1 that have a problem. The bug is definitely with thunderbolt on M1 devices only. In order to test this, you need a thunderbolt 3 dock or a LG ultrafine thunderbolt display. 

       

      CraigS said:
      are you trying to use the C922 and Brio 4K through the CalDigit Thunderbolt 3

       I have tested both webcams using a calidigit TB3 Plus thunderbolt dock and a Elgato TB3 dock. both responded exactly the same way, including with the built in cam and mic in the thunderbolt lg ultrafine monitor. This issue looks directly related to thunderbolt being the issue with M1 macs. Intel has no issues.

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      • CraigSModerator
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      • CraigS
      • 2 yrs ago
      • Reported - view
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