Inogeni 4K USB capture -- not working
I just got an Inogeni 4K USB capture device. I am able to get 4K video input using the Inogeni testing software, but when I try Wirecast, I get no video when the camera is set for 4K. It works fine when the camera is set for HD. The device shows up in Wirecast as a video capture device--I just don't get any video when the camera is set at 4K.
Any ideas as to what I might be overlooking in the settings someplace?